Epic Systems Strengths, Domain Expertise, and Key Differentiators
Epic specializes in healthcare applications for mid-sized and large medical groups, hospitals, academic centers, and integrated healthcare organizations. With 33 years of steady growth and successful implementations, Epic is considered the silent giant in electronic health record adoptions.
Its 350 customers represent approximately 300,000 physicians and serve a patient footprint that could cover half of the U.S.patient population when fully rolled out. Epic is employee-owned and it relies solely on internal development (i.e.no acquisitions), making it a rare commodity in the software industry.
With more than 10,700 employees, Epic invests heavily in R&D. Epic has developed one of the largest integrated suites of healthcare applications and one of the few to integrate clinical, access, and revenue applications across the hospital-to-clinic continuum of care.
Epic is at the forefront of patient-record interoperability - exchanging nearly 3.4 million documents, representing over 760,000 patient records monthly with Epic and non-Epic sites. One of its largest EHR customers is Kaiser Permanente, the $48-bilion health system with 37 hospitals, 611 medical offices, and nine million members.
Epic Systems Recent Developments
Epic's all-encompassing EHR strategy may have to shift in wake of increased demand for interoperability with external systems.
In September 2020, Microsoft made a new strategic alliance with Epic Systems that will bring providers using Epic an integrated Teams experience within their electronic health record (EHR) clinical workflows.
Epic Systems Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Epic Systems applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Epic Systems and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Epic EHR cloud, customers.
Epic Systems Overview
Ownership: - x
Number of Employees: 10700
Key Verticals: Healthcare,
Epic Systems Key Enterprise and Cloud Applications
Epic EHR cloud,
Epic Systems Revenues, $M:
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* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Epic Systems Revenue Breakdown By Type, $M:
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Epic Systems Enterprise Applications Revenues By Functional Markets, $M:
Epic Systems Enterprise Applications Revenues By Verticals, $M:
Epic Systems Revenues By Region, $M
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Epic Systems Direct vs Indirect sales
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Epic Systems Customers - Breakdown by Geo, Size, Vertical and Product
No. of Epic Systems Customers: 360
No. of Epic Systems Enterprise Applications Customers: 360
No. of Epic Systems Cloud Customers: x
No. of Epic Systems Cloud Subscribers: 300000
Epic software is being used by 360 health care organizations based in 10 countries, holding records of 250 million Americans, or 75 percent of the U.S.population, as well as 42 percent of the people in Denmark. Epic customers have exchanged more than 80 million medical records in the past 12 months. 69% of Stage 7 U.S.Hospitals, 71% of children's hospitals, and 83% of Stage 7 Clinics use EpicCare.
Epic’s 360 customers represent approximately 300,000 physicians include some of the largest healthcare organizations including Johns Hopkins Health System, Duke University Health System, UNC Health Care, University of Utah Health Care and Vanderbilt Health System, Cleveland Clinic, Nationwide Children's Hospital, NYU Langone Medical Center, Kaiser Permanente, Virginia Medical Center, Aurora Health Care, Partners HealthCare, University of California health systems, Children's Healthcare of Atlanta, The University of Chicago Medical Center, The University of Wisconsin Hospitals and Clinics, Dartmouth Hitchcock Medical Center, The University of Mississippi Medical Center.
Epic Systems Market Opportunities, M&A and Geo Expansions
In 2020, 190 Health Systems Turn On New Software, Epic’s Largest Go-Live Period Ever. Organizations in Australia, Belgium, Canada, Finland, Saudi Arabia, Singapore, the Netherlands, the United Kingdom, and the United States are transitioned more than 123,000 doctors, nurses, and support staff to Epic between September and the end of the year. They include health systems doing their first installations of the software as well as existing Epic customers that are installing more applications or rolling their software out to additional facilities.
Epic's market focus is mid-sized to large health care organizations, pediatric hospitals, and academic medical centers. In the United States, Epic has experienced steep growth over the last 10 years. In other theaters, Epic has been quietly expanding by setting up offices in Europe, the Middle East, and Southeast Asia. Because of its focus on making its customers successful, Epic is expected to continue to make inroads into large health systems around the world by leveraging its marquee references.
Epic Systems builds large data centers at its Verona, Wis. campus, in which it will operate the electronic health records (EHR) systems and data for many of its medical groups and small hospital clients. It brings Epic one big step closer to offering a “software as a service” solution, which some of its competitors already offer.
Epic Systems expanded with five new buildings each planned to be around 100,000 square feet. The imaginative plans are the latest in a series of expansions for the company, which now employs more than 9,800 people on Verona’s west end.
Epic Systems Risks and Challenges
Epic Systems will no longer pursue further integration with Google Cloud. The EHR vendor said it has not seen enough excitement around its partnership with Google Cloud. This could lead to a potential loss of customers.
Since Epic develops and sustains its own healthcare applications from scratch, it has taken the end-to-end integration and patient safety to heart. The downside is that Epic will not sell pieces of its core clinical systems separately making the decision to purchase significantly.
For customers, the decision of replacing Epic with something else would no doubt be a wrenching one. Hence many Epic customers are affiliated with university systems that are not likely to be bought by investor-owned healthcare systems. Still, Epic’s independence streak could be a bitter pill to swallow for its customers and perhaps its ecosystem of developers and partners.
Epic Systems Ecosystem, Partners, Resellers and SI
In September 2021, Walmart partnered with Epic Systems to use its electronic health records across its healthcare services—including virtual care. Epic’s platform will support all of Walmart’s health and wellness lines of businesses as it is rolled out and will first be implemented in four new Walmart Health Centers opening in Florida in early 2022.
In July 2018, EPIC Systems partnered with key investors to create a new corporation, registered as EPIC Systems Group. The agreement was led by Compass Group Equity Partners, a private equity firm based in St.Louis, Missouri. The acquisition injects growth and new expertise into EPIC's core business groups. Epic relies on its direct sales force and word-of-mouth recommendations from its loyal customers.
Epic headquarters is located on a 950-acre rural campus in Verona, WI. It also keeps sales offices in the Netherlands, Dubai, and Singapore.
In the past year, Epic has revealed two big-name partnerships nevertheless. It's joined with Apple -- another famously idiosyncratic, go-it-alone enterprise -- on the HealthKit app and with IBM in pursuing one of the last great whales.
Epic Systems Cloud Infrastructure Insights
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