Ericsson Among Apps Top 500

Torshamnsgatan 21

Stockholm, x, 164 83, Sweden

+46 10 719 00 00

List of Verified Ericsson Customers

Ericsson Recent Developments

In October 2018, Fujitsu Limited and Ericsson partnered to deliver end-to-end 5G network solutions and related services under a strategic partnership. The two companies are joining forces to develop this based on their combined portfolios – spanning radio access and core network – for the dynamic 5G market in Japan, connecting communications service providers to the global 5G ecosystem.


In September 2018, Ericsson acquired 100 percent of the shares in CENX, boosting Ericsson’s Operations Support Systems (OSS) portfolio with vendor-agnostic service assurance and closed-loop automation capability. Ericsson has a market leading position in NFV and orchestration. This capability will be further enhanced with CENX’s closed-loop automation and service assurance capabilities.


To unleash the potential of 5G, telecom operators need to leverage network virtualization and orchestrate and automate network slices to serve the needs of enterprise customers towards their digital transformation – all while reducing operational costs.

Ericsson M&A Activities


Ericsson Overview

Ownership: - ERIC:NASDAQ

Employees: 94499

Functional Market: Customer Relationship Management, ERP Services and Operations Management,

Key Verticals: Communications,

Ericsson Key Enterprise & Cloud Applications

Ericsson Cloud,

SCORES Analysis

Ericsson Strengths

Ericsson develops, deliver and manage telecommunication networks by providing hardware, software, and services to enable the full value of connectivity. From 5G and IoT to virtualization, we are supporting digital transformation for the next generation of mobile services.


Ericsson help service providers to embrace this change with network management and operations (OSS), revenue and customer management (BSS), communication services, core network and network functions virtualization (NFV), infrastructure, and application development and maintenance (ADM). With managed services, Ericsson creates real value and business differentiation by taking an integrated approach covering all aspects of our customers' businesses.


By managing and optimizing telecom networks and IT operations with highly industrialized processes and a truly global delivery model, they enhance operators' ability to meet – and exceed - consumer expectations. Ericsson builds a continuous pipeline of opportunities by supporting, fostering, and incentivizing innovation in our incubation & business labs.

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  • Key differentiators
  • Domain Expertise
  • Product portfolio
  • Solution scope

Ericsson Revenues, $M:

Type/Year 2016 2017 YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

Ericsson Revenue Breakdown By Type, $M:

Type License Services Hardware Support & Maintenance SaaS
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe

Ericsson Revenues By Region, $M

Region % of Total Revenues 2017 Total Revenues, $M 2017 Enterprise Applications Revenues, $M 2017 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

Ericsson Direct vs Indirect sales

Region Direct Sales Indirect Sales Total
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

Ericsson Customers

No. of Customers: Subscribe

No. of Enterprise Applications Customers: Subscribe

No. of Cloud Customers: Subscribe

No. of Cloud Subscribers: Subscribe

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  • Reference wins across regions
  • Customer Size segments
  • Customer wins momentum

Ericsson Opportunities

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  • Market Opportunities at the vertical and subvertical levels
  • Mergers and Acquisitions (M&A), Funding
  • Geo Expansions

Ericsson Risks

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  • Ability to handle internal and external risk and challenges

Ericsson Ecosystem

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  • Health of ecosystem
  • Network Effects of BPO, ISV, SI
  • VAR Partners
  • Direct vs Indirect sales

Ericsson Cloud Infrastructure Insights

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  • Cloud Infrastructure (IaaS)
  • Cloud Platform (PaaS)
  • Cloud Application delivery (SaaS)
  • Data Center (Hosting)

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link:


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