FICO Among Cloud Top 500

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FICO Strengths, Domain Expertise, and Key Differentiators

In May 2020, FICO Network. Newly rebuilt on the FICO Decision Management Platform and deployed in the FICO Analytic Cloud, FICO Network 2.0 is fully optimized to support creditors who are increasingly outsourcing accounts to collection agencies, attorneys, and other third parties for debt collection while conforming to progressively more complex industry regulations.

FICO is a pioneer in the use of predictive analytics and data science to improve operational decisions. FICO holds more than 190 US and foreign patents on technologies that increase profitability, customer satisfaction and growth for businesses in financial services, manufacturing, telecommunications, health care, retail and many other industries. Using FICO solutions, businesses in more than 100 countries do everything from protecting 2.6 billion payment cards from fraud, to helping people get credit, to ensuring that millions of airplanes and rental cars are in the right place at the right time.

FICO Recent Developments

In November 2021, FICO, an applied intelligence company, announced the launch of FICO Originations Solution, Powered by FICO Platform, the next generation of its loan origination solution. The solution is powered by the FICO Platform and delivered globally on Amazon Web Services (AWS) Cloud. The solution empowers businesses to deliver exceptional, personalized customer experiences by automating a frictionless customer journey throughout the loan origination process.

In May 2020, FICO has partnered with OpenWrks in the UK to improve affordability assessments for existing customer management and collections activities. Under the partnership, which initially serves the UK market, FICO plans to combine OpenWrks financial budgeting and conversational AI technology with FICO’s integrated collections and omni-channel platform to assist creditors in making the most appropriate customer decisions during the crisis and beyond.

In January 2020, FICO launched it's latest release of its flagship FICO Score. The new FICO Score 10 T incorporates trended credit bureau data to further enhance predictive power. Leveraging the most comprehensive data available, FICO Score 10 and FICO Score 10 T outperform all previous FICO Scores.

FICO Mergers and Acquisitions (M&A) Activities

In June 2021, FICO, a predictive analytics and decision management software company, and Constellation Software jointly announced that they have completed the sale of FICO's Collection and Recovery business to Constellation's Jonas Software operating group, a leading provider of enterprise management software solutions.

In December 2018, FICO acquired GoOn LLC, a credit risk management consulting firm based in Brazil. GoOn provides risk consulting for the entire consumer credit lifecycle, and has hundreds of customers in banking, retail, credit cards, student lending, insurance and real estate. As part of FICO, GoOn will bring greater technical depth to Brazilian credit grantors.

FICO Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying FICO applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of FICO and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified FICO Platform customers.

FICO Key Enterprise and Cloud Applications

FICO Platform

FICO Revenues, $M:

Type/Year20192020YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

FICO Revenue Breakdown By Type, $M:

TypeLicenseProf. ServicesHardwareSupport & MaintenanceSaaSPaaSIaaSOther (Non Enterprise Application Revenues)Total
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe 100%
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe

FICO Revenues By Region, $M

Region% of Total Revenues2020 Total Revenues, $M2020 Enterprise Applications Revenues, $M2020 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

FICO Direct vs Indirect sales

RegionDirect SalesIndirect SalesTotal
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

FICO Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified FICO Customers


No. of FICO Customers: 10000

No. of FICO Enterprise Applications Customers: x

No. of FICO Cloud Customers: x

No. of FICO Cloud Subscribers: x


FICO's solutions serve more than 10,000 clients from over 120 countries worldwide. Their customers include: 98 of the 100 largest financial institutions in the US. Two-thirds of the largest 100 banks in the world.

Some of it's most recent customer wins include International Bank of Azerbaijan, Grupo Fleury, Home Credit China, SA Taxi, Banreservas, Swisscard

FICO Market Opportunities, M&A and Geo Expansions

In June 2021, FICO, a global analytics software company, announced the appointment of Jay Sanne as Vice President and Head of Software Engineering. Sanne is an accomplished technology executive with more than 25 years of experience building enterprise software and helping transform world-class organizations. Prior to joining FICO, Sanne was Managing Vice President and Chief Technology Officer for Premium Card Products at Capital One. He has also held development and leadership roles at American Management Systems (now CGI), ValueAmerica.com, and iXL Enterprises, Inc.

In May 2021, FICO, a global analytics software company, announced the appointment of Ben Nelson as Chief Information Security Officer (CISO). Nelson is an accomplished technology executive with more than 20 years of information security and cloud platform experience. Prior to joining FICO, Nelson was chief information security officer at Tableau, a Salesforce company, as well as vice president of cloud security, at Oracle.

In 2019, acquired EZMCOM, a security access provider. The acquisition has facilitated the launch of FICO Identity Proofing, digital onboarding technology; and FICO User Authentication, a suite of multi-factor, biometric, and behavioral authentication capabilities.

The continued product innovation provides growth opportunities with customers that can benefit from the affordability and simplicity of these solutions. The majority of FICO's software solutions are now available through both the FICO Analytic Cloud and AWS.

FICO Risks and Challenges

Approximately 30% of total revenue is generated from contracts with Experian, TransUnion and Equifax. Losing anyone of them as a customer can damage largely the revenues.

Migrating to the Cloud is a work in progress for a vendor that is positioning itself as an analytics and decision support technology provider as it extends beyond its core competency of keeping credit scores for the general population at large, while aiming to prevent other Big Data solutions from encroaching into its stronghold in insurance and financial services verticals.

FICO Ecosystem, Partners, Resellers and SI

In September 2021, global analytics software provider FICO announced a partnership agreement with international consulting and IT company msg group to support and resell FICO’s financial crime compliance and fraud products throughout Europe, Middle East, and Africa. msg will offer businesses using FICO Siron Anti-Financial Crime Solutions consulting services on financial crime compliance, managed services for Siron solutions and governance services, including AML/KYC governance reports, FIU consultations, stress/effectiveness reviews and forensic investigations.

In August 2020, FICO entered into partnership to provide enhanced vendor risk management. Both new and existing customers will benefit from the integrated vendor risk management product offerings that bring together the predictive power of the FICO Cyber Risk Score, with the proactive capabilities of the Whistic Platform. The partnership enables organizations to increase visbility, pace and efficiency.

FICO markets its products and services primarily through its direct sales organization that is organized around vertical markets. FICO also markets its products through indirect channels, including alliance partners and other resellers. Recently, FICO, LexisNexis Risk Solutions and Equifax partner to expand access to credit with the debut of FICO Score XD.

FICO Cloud Infrastructure Insights

Subscribe to read more about:

  • FICO Public Cloud and Infrastructure (IaaS)
  • FICO Platform (PaaS)
  • FICO Application Delivery
  • FICO Private Cloud and Data Centers

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.


Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).


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