Gong Strengths, Domain Expertise, and Key Differentiators
Gong Revenue Intelligence Platform captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisions based on data instead of opinions. Gong.io uses artificial intelligence (AI) to analyze conversations, enabling sales teams to better understand the things that are going right – and wrong – in their sales calls. Gong automatically records, transcribes, and analyzes sales calls, helping sales reps to improve their pitch and win more deals. Gong analyzes conversations from audio sources and web-conferencing platforms such as Cisco WebEx, GoToMeeting, and Zoom, and then links the results to CRM systems such as Salesforce.com. With Gong, real-life listening, pitching, probing, positioning, and closing skills are suddenly available for review and refinement. And because Gong runs in the cloud, users can be up and running in less than five minutes.
Gong Recent Developments
In December 2021, Gong, the revenue intelligence software provider leveraging artificial intelligence to transform revenue and customer-facing teams, previewed new products and ecosystem integrations that solidify its status as the platform for revenue teams. The company also introduced new products in 2022 including Reality-Based Forecasting for more streamlined forecasting and Gong Assist for increased productivity through automated task management. Gong also introduced Gong Collective for more robust insights based on data from other critical revenue systems.
Gong Mergers and Acquisitions (M&A) Activities
In September 2020, Gong, the Revenue Intelligence platform provider leveraging artificial intelligence to go beyond traditional CRM and transform revenue teams, announced it has acquired Vayo, an Israel-based startup specializing in data analytics for sales teams. With the acquisition the entire Vayo team joined Gong, adding firepower to Gong’s award-winning data analytics capabilities.
In April 2018, Gong.io, a software company specializing in Conversation Intelligence for sales teams, has announced that it has acquired the AI-Powered Sales Intelligence platform ONDiGO.
Gong Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Gong applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Gong and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Gong Revenue Intelligence, Gong Forecast customers.
Gong Overview
Ownership: - x
Number of Employees: 800
Key Verticals: Banking and Financial Services, Communication, Construction, Real Estate, Consumer Packaged Goods, Healthcare, Life Insurance, P&C Insurance, Specialty Insurance, Leisure and Recreation, Hospitality, Life Sciences, Manufacturing, Media, Professional Services,
Gong Key Enterprise and Cloud Applications
Gong Revenue Intelligence, Gong Forecast
Gong Revenues, $M:
| Type/Year | 2020 | 2021 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
| Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Gong Revenue Breakdown By Type, $M:
| Type | License | Prof. Services | Hardware | Support & Maintenance | SaaS | PaaS | IaaS | Other (Non Enterprise Application Revenues) | Total |
|---|---|---|---|---|---|---|---|---|---|
| % of Total Revenues | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | 100% |
| Revenues, $M | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe |
Gong Enterprise Applications Revenues By Functional Markets, $M:
Gong Enterprise Applications Revenues By Verticals, $M:
Gong Revenues By Region, $M
| Region | % of Total Revenues | 2021 Total Revenues, $M | 2021 Enterprise Applications Revenues, $M | 2021 Cloud Applications Revenues, $M |
|---|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe | Subscribe |
Gong Direct vs Indirect sales
| Region | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
Gong Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified Gong Customers
No. of Gong Customers: 3000
No. of Gong Enterprise Applications Customers: 3000
No. of Gong Cloud Customers: x
No. of Gong Cloud Subscribers: 84000
Nearly 3,000 innovative companies like Morningstar Inc., Paychex, LinkedIn, Shopify, Slack, SproutSocial, Twilio, and Zillow trust Gong to power their customer reality.
Gong Market Opportunities, M&A and Geo Expansions
In June 2021, Gong, a revenue intelligence software provider leveraging artificial intelligence to transform revenue teams, raised $250 million in Series E funding. The round was being led by Franklin Templeton, bringing Gong’s total funding to $584 million. Existing Gong investors also participated in the round including Coatue, Salesforce Ventures, Sequoia, Thrive Capital, and Tiger Global.
Gong Risks and Challenges
In July 2021, Gong, the revenue intelligence software provider, announced that Kelly Breslin Wright has been appointed as the company’s President and Chief Operating Officer after serving as Gong’s board member for five months. This change of top leadership may shift the company's overall strategy and impact further growth.
Gong Ecosystem, Partners, Resellers and SI
In June 2022, Gong, the Reality Platform leveraging artificial intelligence to transform go-to-market teams, announced new partnerships with leading data and sales intelligence providers Apollo, Clearbit, and Cognism. Gong now integrates with the partners’ robust contact enrichment capabilities to provide sales professionals with powerful insights and autonomous actions to close more deals faster and with less effort.
Gong Cloud Infrastructure Insights
Subscribe to read more about:
- Gong Public Cloud and Infrastructure (IaaS)
- Gong Platform (PaaS)
- Gong Application Delivery
- Gong Private Cloud and Data Centers
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
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