Higher Logic Strengths, Domain Expertise, and Key Differentiators
Higher Logic is a cloud-based engagement platform. Its data-driven approach gives organizations an expanded suite of engagement capabilities, including online communities and marketing automation. From the initial web visit to renewal and ongoing engagement, helps you track and manage interactions along each stage of the digital customer experience.
Higher Logic Recent Developments
In July 2020, Higher Logic released its new proprietary product feature, the Engagement Benchmark Score (EBS). The EBS gives customers a way to measure their engagement through data-driven insight into their community’s performance and provide them with a roadmap to increase future success.
Higher Logic Mergers and Acquisitions (M&A) Activities
In July 2020, Higher Logic acquired Customer Imperative and with it, Gain Grow Retain, the world’s fastest-growing community of customer success leaders. The acquisition solidifies Higher Logic’s commitment to driving customer success and enabling customer success leaders to drive retention and growth through community, collaboration, content, and insights.
Higher Logic Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Higher Logic applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Higher Logic and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Higher Logic, customers.
Higher Logic Overview
Ownership: - x
Number of Employees: 370
Functional Markets: Customer Relationship Management,
Key Verticals: Automotive, Banking and Financial Services, Communication, Construction, Real Estate, Consumer Packaged Goods, Distribution, K12, Higher Education, Federal Government, State and Local Government, Public Safety, Healthcare, Life Insurance, P&C Insurance, Specialty Insurance, Leisure and Recreation, Hospitality, Life Sciences, Manufacturing, Media, Faith Based Nonprofit, Youth and Elderly Care Nonprofit, Special Cause Nonprofit, Professional Services, Retail, Transportation,
Higher Logic Key Enterprise and Cloud Applications
Higher Logic Revenues, $M:
|Type/Year||2018||2019||YoY Growth, %|
|Total Revenues, $M||Subscribe||Subscribe||Subscribe|
|Enterprise Applications Revenues, $M||Subscribe||Subscribe||Subscribe|
|Cloud Applications Revenues, $M||Subscribe||Subscribe||Subscribe|
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Higher Logic Revenue Breakdown By Type, $M:
|Type||License||Services||Hardware||Support & Maintenance||SaaS|
|% of Total Revenues||Subscribe||Subscribe||Subscribe||Subscribe||Subscribe|
Higher Logic Enterprise Applications Revenues By Functional Markets, $M:
Higher Logic Enterprise Applications Revenues By Verticals, $M:
Higher Logic Revenues By Region, $M
|Region||% of Total Revenues||2019 Total Revenues, $M||2019 Enterprise Applications Revenues, $M||2019 Cloud Applications Revenues, $M|
Higher Logic Direct vs Indirect sales
|Region||Direct Sales||Indirect Sales||Total|
Higher Logic Customers - Breakdown by Geo, Size, Vertical and Product
No. of Higher Logic Customers: 3000
No. of Higher Logic Enterprise Applications Customers: 3000
No. of Higher Logic Cloud Customers: 3000
No. of Higher Logic Cloud Subscribers: x
Higher Logic serves over 3,000 customers across 21 countries worldwide and supports over 2.4 billion community interactions annually.
Its customers are Canadian Produce Marketing Association (CPMA), CREW Network, Massachusetts Society of CPAs, American Society of Association Executives, Association for Information and Image Management, American Society of Cataract and Refractive Surgery, Global Equity Organization, Missouri REALTORS, Imperva, Rotary, American Cancer Society, Jama Software and many others.
Higher Logic Market Opportunities, M&A and Geo Expansions
Higher Logic has accelerated its growth in the Australian market through the COVID-19 pandemic demonstrating the power of community. Since the COVID-19 pandemic began, Higher Logic customers have seen notable increases in their community logins and discussions—some seeing over a 300% increase in new logins and almost 500% increase in discussions.
In January 2019, Higher Logic opened a new office in Sydney, Australia, the company’s first international location. The new location enables the company to efficiently service current customers and address the rapidly growing demand for its cloud-based customer engagement platforms and services across the Asia Pacific (APAC) region.
Higher Logic Risks and Challenges
Expanding sales in other regions of the wolrd will be a challenge.
Higher Logic Ecosystem, Partners, Resellers and SI
In March 2018, Higher Logic partnered with Advanced Solutions International (ASI). Under terms of the agreement, ASI will provide customers with Higher Logic for iMIS, a version of its flagship online community platform fully integrated with the iMIS 20 Engagement Management System (EMS).
Higher Logic Cloud Infrastructure Insights
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- Higher Logic Public Cloud and Infrastructure (IaaS)
- Higher Logic Platform (PaaS)
- Higher Logic Application Delivery
- Higher Logic Private Cloud and Data Centers
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
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