M-Files Among Cloud Top 500

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M-Files Strengths, Domain Expertise, and Key Differentiators

M-Files provides a next-generation intelligent information management platform that improves business performance by helping people find and use information more effectively. Unlike traditional enterprise content management (ECM) systems or content services platforms, M-Files unifies systems, data and content across the organization without disturbing existing systems and processes or requiring data migration.M-Files achieved a 220 percent increase in software-as-a-service (SaaS)-based bookings, resulting in a nearly 50 percent increase in SaaS revenue in 2016, reaffirming its position as one of the fastest-growing vendors in the ECM market. As part of the company's global expansion strategy following its $36 million round of Series B funding led by Partech Ventures in 2016, M-Files opened new offices in France (via its acquisition of StreamDesign), Germany and Australia.

M-Files dynamic content management solutions are revolutionizing the ECM market by transforming how businesses manage, secure and share information with a unique metadata-powered approach that organizes and processes content based on what it is, rather than where it resides. Thousands of businesses in over 100 countries use M-Files on-premise, in the cloud or in hybrid environments to improve productivity and quality and to ensure compliance with industry regulations and standards, including companies such as SAS, Elekta, and EADS.

M-Files Recent Developments

In January 2021, M‑Files Corporation, the intelligent information management company, today launched its new Web Client, offering customers dramatically improved usability and ease-of-use to tackle today's most pressing information management challenges. Optimized for daily use, the new Web Client offers a simplified user interface that helps customers adopt the M‑Files solution faster and easier. The Web Client brings a consumer-like, user-friendly experience to the daily work of ECM users, helping deliver new efficiencies in their information management operations. It provides a modern, simplified all-in-one view and offers intuitive user flows that adapt to the user’s needs and behavior.

In February 2020, M-Files marked strong cloud adoption accelerated its subscription-based annual recurring revenue (ARR) in 2019 by more than 100 percent over 2018. The company's primary SaaS solution, M-Files Online, is a hybrid intelligent information management platform that allows customers to implement both cloud and on-premises solutions without having to separately purchase licenses for each.

In August 2019, M-Files launched M-Files for Google G Suite. The solution enriches the strengths of Google G Suite in collaboration and content creation with AI-assisted document management, workflow automation, and rich metadata capabilities to provide enhanced security, governance, and compliance. By combining the strengths of the Google G Suite apps with M-Files intelligent information management, businesses can enjoy the benefits of easy collaboration and compliance in one package.

In July 2018, M-Files Corporation, presented their solution integration with Microsoft Office 365, including Outlook, Word, Excel, PowerPoint, SharePoint, and Teams. M-Files accelerates Office 365 adoption through instant online and offline access to all enterprise documents and other information in network folders; SharePoint sites; CRM systems, such as Dynamics CRM and Salesforce; and ERP systems, such as Dynamics 365, GP, NAV and AX, NetSuite and SAP all without requiring data migration.

M-Files Mergers and Acquisitions (M&A) Activities

In April 2021, M-Files, the intelligent information management company, announced the acquisition of Hubshare to bolster external content sharing and collaboration and deliver an improved digital client experience. Hubshare offers a secure digital workplace portal that enhances user and client engagement through collaborative working, secure file sharing and project management. Now part of the M-Files product portfolio, Hubshare provides a secure information exchange platform where companies can be forerunners in driving digitalization and improving the customer experience using branded, customizable client portals. The portals can be quickly and easily tailored to meet individual client needs which drives collaboration and productivity.

In February 2017, M-Files acquired StreamDesign, a consulting and information management services company based in France, and later in August 2017, they acquired Apprento, a Canadian-based provider of artificial intelligence and natural language processing technology solutions.

M-Files Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying M-Files applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of M-Files and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified M-Files customers.

M-Files Key Enterprise and Cloud Applications

M-Files

M-Files Revenues, $M:

Type/Year20202021YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

M-Files Revenue Breakdown By Type, $M:

TypeLicenseProf. ServicesHardwareSupport & MaintenanceSaaSPaaSIaaSOther (Non Enterprise Application Revenues)Total
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe 100%
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe

M-Files Revenues By Region, $M

Region% of Total Revenues2021 Total Revenues, $M2021 Enterprise Applications Revenues, $M2021 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

M-Files Direct vs Indirect sales

RegionDirect SalesIndirect SalesTotal
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

M-Files Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified M-Files Customers


No. of M-Files Customers: 5000

No. of M-Files Enterprise Applications Customers: 5000

No. of M-Files Cloud Customers: x

No. of M-Files Cloud Subscribers: x


M-Files added over 1,000 new customers in 2020, bringing the total number of customers using the platform to more than 5,000 worldwide, including global enterprises in manufacturing, professional services, construction, financial services, life sciences, energy, real estate, healthcare and more. Among M-Files customers are NBC Universal, United Nations Environment Programme, Rovio, Mitani, Reima, Parkfairfax, OMV, Bahlsen LLP, Walter Scott & Partners Limited, Lucas Onderwijs, Berggren, Vigor, and many others.

M-Files Market Opportunities, M&A and Geo Expansions

In January 2021, M‑Files, the intelligent information management company, announced that it has received a strategic investment of $80 million (€67 million). Bregal Milestone, a European growth capital firm, led the round with current investors Partech, Tesi, and Draper Esprit also participating.

In June 2020, M-Files expanded their strategic partnership with Iron Mountain, the global leader in storage and information management services, to new geographical areas, the latest being the Nordic region, including the countries of Sweden, Denmark, Finland and Norway. The partnership is focused on helping businesses drive digital transformation by offering intelligent information management solutions to customers across multiple industries, supporting both organization-wide and focused departmental use cases, such as invoice processing and general document management, as well as contract asset and project management.

At the same period in 2020, M-files partnered with Fuji Xerox Asia Pacific Pte Ltd to deliver a digital business solution for companies in the Asia-Pacific (APAC) region, featuring automated workflows together with intuitive information management and compliance support that is deployable in the cloud, on-premise or both.

In February 2019, M-Files marked its tenth consecutive year of strong growth, driven by its innovative digital business solutions that help organizations easily find, manage and process documents and information in context from any device. Continuing the successful expansion of its Software-as-a-Service (SaaS) business model, M-Files grew its annual recurring revenue (ARR) in 2018 by more than 30 percent over 2017. ARR from customers using the company's cloud-based service grew even faster at over 70 percent year over year. Strong performance in 2018 is the latest milestone in the company's sustained track record, resulting in a compound revenue growth rate of more than 3,000 percent over the last ten years.

M-Files Risks and Challenges

M-Files global expansion is heavily reliant on its ecosystem.

M-Files Ecosystem, Partners, Resellers and SI

In February 2020, M-Files partnered with ELITE, a provider of Document Management Solutions based in Letchworth. As an M-Files partner, ELITE will engage with companies across the UK to help them become more efficient in how they manage, secure and share their information and documents.

In November 2018, M-Files Corporation partnered with Fusion5 to deliver solutions aimed at addressing information management challenges for its customers across Australia and New Zealand. The partnership stems from a new business proposal that Fusion5 put together for the Port of Tauranga in New Zealand, which was looking for a solution to manage content and information stored across multiple systems and repositories in a unified manner.

Also in 2018, M-Files Corporation unveiled TSO-DATA has joined the M-Files Global Partner Program as a silver partner. Based in Germany, TSO-DATA serves as a leading expert for Microsoft Dynamics with a clear focus on medium-sized customers and their special requirements. Under the partnership, TSO-DATA developed a document management system (DMS) connector, which allows for effortless integration of M-Files with Microsoft's Dynamics NAV ERP solution. Electronic documents such as quotes, orders, invoices and emails that result from NAV master data and processes can be easily transferred and automatically archived to M-Files. In doing so, M-Files automatically enriches all documents from NAV with the appropriate metadata that establishes the business context of the document. The automatic keywording increases the data and process quality and reduces the process costs. M-Files has added more than 100 new channel partners over the past year, growing its global partner network to more than 600 companies in over 100 countries.

M-Files Cloud Infrastructure Insights

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  • M-Files Public Cloud and Infrastructure (IaaS)
  • M-Files Platform (PaaS)
  • M-Files Application Delivery
  • M-Files Private Cloud and Data Centers

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.


Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).


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