MIC Customs Solutions Among Cloud Top 500

Hafenstrasse 24

Linz, x, 4020, Austria

43 732 778496



MIC Customs Solutions Strengths, Domain Expertise, and Key Differentiators

MIC Customs Solutions, founded in Linz, Austria in 1988, focuses exclusively on the development of global customs and trade compliance software solutions, which can be integrated into an ERP system such as Oracle, SAP or any other enterprise or legacy system for automating foreign trade processes to a large extent. It also provides project implementation services, 24/7 support, software maintenance incorporating the latest regulatory changes and global trade content services for 150+ countries, resulting in an optimum one-stop shop for global customs and trade compliance.

MIC’s Global Trade Management platform (based on a single technical platform) covers: Automated export/import customs filing, NCTS, IPR (Duty Drawback & Suspension), OPR, BWH, PCC, FTZ, Automatic conversion of export data into import data, Intrastat (all 28 EU Countries), SASP and EMCS. Automated product tarif and export control classification, global trade content service for 150+ countries. Automated origin calculation for 85+ FTAs. Export control management & denied party screening. All MIC products are available as on-premise installation or as hosted solution (Software as a Service).

MIC Customs Solutions Recent Developments

In 2020, FCA signs contract to roll-out MIC Intrastat to 17 countries on MIC SaaS

MIC Customs Solutions Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying MIC Customs Solutions applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of MIC Customs Solutions and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified MIC-CUST, MIC CCS, MIC OCS, MIC ECM customers.

MIC Customs Solutions Key Enterprise and Cloud Applications


MIC Customs Solutions Revenues, $M:

Type/Year20202021YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

MIC Customs Solutions Revenue Breakdown By Type, $M:

TypeLicenseProf. ServicesHardwareSupport & MaintenanceSaaSPaaSIaaSOther (Non Enterprise Application Revenues)Total
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe 100%
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe

MIC Customs Solutions Revenues By Region, $M

Region% of Total Revenues2021 Total Revenues, $M2021 Enterprise Applications Revenues, $M2021 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

MIC Customs Solutions Direct vs Indirect sales

RegionDirect SalesIndirect SalesTotal
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

MIC Customs Solutions Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified MIC Customs Solutions Customers

No. of MIC Customs Solutions Customers: 800

No. of MIC Customs Solutions Enterprise Applications Customers: x

No. of MIC Customs Solutions Cloud Customers: x

No. of MIC Customs Solutions Cloud Subscribers: x

More than 800 customers, in 55+ countries, on six continents, use MIC customs and trade compliance software. The following internationally operating companies, some of them already for more than two decades are customers of MIC: Adidas, Agilent Technologies, Aptiv, Asics, Audi, Auto Alliance Thailand, BMW Group, Brose, British American Tobacco, BSH Hausgeräte, Chemours, Coty, Dachser, Daimler AG, DHL, Doka, Dyson, Emerson, ExxonMobil, Faurecia, Fiat Chrysler Automobiles, FIEGE, Ford, Gebrüder Weiss, General Motors, Hellmann, Hewlett Packard, Hilti, IKEA, Imperial Brands, Infineon, Japan Tobacco International, Kawasaki, Keysight, Klöckner Pentaplast, Lagermax, LEDVANCE, Lidl, Liechtensteiner Post, Liebherr, Logwin, Magna Steyr, MAN, Melexis, Metro, Migros, MetsäBoard, MS Direct AG, Mubea, Nissan, Nokia, Novartis, OBI, OSRAM, Österreichische Post, Panasonic, Parker Hannifin, Philips Royal, Procter & Gamble, PSA Peugeot Citroën, RHI AG, Robert Bosch AG, Sabic, Scania, Schweizer Post International, Siemens AG, Sigma Aldrich, Sonatrach, Stora Enso Timber, Swarovski, Swissport, Syngenta, Tyco Electronics, UBS, UTC Fire & Security, Volkswagen Group, Volvo Cars Corporation, Volvo AB, Wolford, ZF Friedrichshafen

Some of most recent customer wins are: Hager Group, Zalando, Rosenberger Group, Siemens in Portugal and Mozambique Hilti Group and others. Other prestigious brands like Aston Martin, Bentley, Lear Corporation, Molex, Mettler Toledo, Red Bull and Buckland join MIC as customers

MIC Customs Solutions Market Opportunities, M&A and Geo Expansions

MIC’s broad range of software solutions as well as its coverage of 55+ countries on 6 continents allowed for a considerable expansion of its customer base in the automotive industry. Besides vehicle OEMs also many tier-one suppliers can adopt the software and benefit from MIC's coverage and experience. According to MIC's website, MIC Customs Solutions has a global market share of 35.2% in the automotive industry as a provider of Global Trade Management Solutions. In 2020: Deal closed with One Network Enterprises to serve Fiskars with our MIC-CUST Import & ISF US solution MIC certifies for TISAX – the automotive industry standard for information security MIC certifies for the Document Imaging System (DIS) of the US CBP Go-Live with USMCA at Ford, Tyco Electronics, ZF North America and others Brand new MIC Data Analytics & Visualization tool for improved decision making and increased compliance & audit-readiness Roll-out of MIC ECM at Volvo Cars in the USA & EU MIC supports Hager Group with its Customs and Trade Compliance Software Solutions ITG Taiwan go-live with import into BWH, temporary storage and free circulation Zalando, the fashion e-commerce giant, chooses MIC’s global customs and trade compliance software platform to process around 1.5 million export line items per day in a single country Other prestigious brands like Aston Martin, Bentley, Lear Corporation, Molex, Mettler Toledo, Red Bull and Buckland join MIC as customers

MIC Customs Solutions Risks and Challenges

Cloud migration is a work in progress.

MIC Customs Solutions Ecosystem, Partners, Resellers and SI

MIC has local offices in Austria, Germany, Switzerland, Belgium, Mexico, the USA and Thailand. It has technology partnerships with companies like: Oracle and Informatics. FCA signs contract to roll-out MIC Intrastat to 17 countries on MIC SaaS MIC implements MIC PCSI for efficient reporting of exports to the harbor management IT-systems in Belgium and the Netherlands Mondelēz chooses MIC-CUST Export, Import & OPR in the United Kingdom and IPR Stock Tracking for Ireland Implementation of MIC’s solutions for Customs Tariff Classification and Free Zone management in Serbia MIC completes the DHL Benelux roll-out covering MIC EMCS, MIC-CUST and MIC NCTS for the Netherlands, as well as MIC NCTS for Belgium ASICS begins using MIC-CUST & MIC NCTS in Germany Nissan Motor Thailand runs its supplier solicitation process with MIC OCS ZF Friedrichshafen AG manages its export control processes with MIC’s Export Control Management Software ECM, goes live with MIC OCS in China and implements the JEFTA agreement

MIC Customs Solutions Cloud Infrastructure Insights

Subscribe to read more about:

  • MIC Customs Solutions Public Cloud and Infrastructure (IaaS)
  • MIC Customs Solutions Platform (PaaS)
  • MIC Customs Solutions Application Delivery
  • MIC Customs Solutions Private Cloud and Data Centers

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link:

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