NeoAssist.com S/A

NeoAssist.com S/A Strengths, Domain Expertise, and Key Differentiators

NeoAssist is a Brazilian company, founded in 2001 by Albert Deweik and Roy Nasser. NeoAssist platform optimizes customer service, designed to operate through modules. The platform offers a complete omnichannel experience for consumers and operators. Customer service solutions can be integrated with any CRM, ERP or other systems, ensuring a 360° view of the company's customer service.

NeoAssist.com S/A Recent Developments

In April 2020, NeoAssist launched a remote service module that uses audio and video tools for better communication between the company and consumers. Video chat enables companies to offer a more humanized and personalized customer experience, displaying products and answering questions in real-time. With the use of the tool, it is also possible to assist in customer loyalty, reducing costs and making the organization more inclusive.

NeoAssist.com S/A Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying NeoAssist.com S/A applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of NeoAssist.com S/A and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified NeoAssist Platform customers.

NeoAssist.com S/A Overview

Ownership: - x

Number of Employees: 100

Functional Markets: Analytics and BI, CRM,

Key Verticals: Automotive, Banking and Financial Services, Consumer Packaged Goods, Distribution, Manufacturing, Media, Professional Services, Retail, Transportation,

NeoAssist.com S/A Key Enterprise and Cloud Applications

NeoAssist Platform

NeoAssist.com S/A Revenues, $M:

Type/Year	2020	2021	YoY Growth, %
Total Revenues, $M	Subscribe	Subscribe	Subscribe
Enterprise Applications Revenues, $M	Subscribe	Subscribe	Subscribe
Cloud Applications Revenues, $M	Subscribe	Subscribe	Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

NeoAssist.com S/A Revenue Breakdown By Type, $M:

Type	License	Prof. Services	Hardware	Support & Maintenance	SaaS	PaaS	IaaS	Other (Non Enterprise Application Revenues)	Total
% of Total Revenues	Subscribe	Subscribe	Subscribe	Subscribe	Subscribe	Subscribe	Subscribe	Subscribe	100%
Revenues, $M	Subscribe	Subscribe	Subscribe	Subscribe	Subscribe	Subscribe	Subscribe	Subscribe	Subscribe

NeoAssist.com S/A Enterprise Applications Revenues By Functional Markets, $M:

Split by Functional Markets	% of Total Revenues	2021 Enterprise Apps Revenues, By Functional Markets, $M
Analytics and BI	Subscribe	Subscribe
Collaboration	Subscribe	Subscribe
Content Management	Subscribe	Subscribe
Customer Relationship Management	Subscribe	Subscribe
eCommerce	Subscribe	Subscribe
Enterprise Performance Management	Subscribe	Subscribe
ERP Financial Management	Subscribe	Subscribe
ERP Services and Operations Management	Subscribe	Subscribe
Human Capital Management	Subscribe	Subscribe
IT Service Management	Subscribe	Subscribe
PLM/Engineering	Subscribe	Subscribe
Project Portfolio Management	Subscribe	Subscribe
Procurement	Subscribe	Subscribe
Sales Performance Management	Subscribe	Subscribe
Supply Chain Management	Subscribe	Subscribe
Treasury and Risk Management	Subscribe	Subscribe
Total	Subscribe	Subscribe

NeoAssist.com S/A Enterprise Applications Revenues By Verticals, $M:

Split by Verticals	% of Total Revenues	2021 Enterprise Apps Revenues, By Verticals, $M
Aerospace and Defense	Subscribe	Subscribe
Automotive	Subscribe	Subscribe
Banking and Financial Services	Subscribe	Subscribe
Communication	Subscribe	Subscribe
Construction and Real Estate	Subscribe	Subscribe
Consumer Packaged Goods	Subscribe	Subscribe
Distribution	Subscribe	Subscribe
Education	Subscribe	Subscribe
Government	Subscribe	Subscribe
Healthcare	Subscribe	Subscribe
Insurance	Subscribe	Subscribe
Leisure and Hospitality	Subscribe	Subscribe
Life Sciences	Subscribe	Subscribe
Manufacturing	Subscribe	Subscribe
Media	Subscribe	Subscribe
Non Profit	Subscribe	Subscribe
Oil, Gas and Chemicals	Subscribe	Subscribe
Professional Services	Subscribe	Subscribe
Retail	Subscribe	Subscribe
Transportation	Subscribe	Subscribe
Utilities	Subscribe	Subscribe
Total	Subscribe	Subscribe

NeoAssist.com S/A Revenues By Region, $M

Region	% of Total Revenues	2021 Total Revenues, $M	2021 Enterprise Applications Revenues, $M	2021 Cloud Applications Revenues, $M
Americas	Subscribe	Subscribe	Subscribe	Subscribe
EMEA	Subscribe	Subscribe	Subscribe	Subscribe
APAC	Subscribe	Subscribe	Subscribe	Subscribe
Total	Subscribe	Subscribe	Subscribe	Subscribe

NeoAssist.com S/A Direct vs Indirect sales

Region	Direct Sales	Indirect Sales	Total
Type %	Subscribe	Subscribe	Subscribe
Revenues, $M	Subscribe	Subscribe	Subscribe

NeoAssist.com S/A Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified NeoAssist.com S/A Customers

No. of NeoAssist.com S/A Customers: 500

No. of NeoAssist.com S/A Enterprise Applications Customers: 500

No. of NeoAssist.com S/A Cloud Customers: x

No. of NeoAssist.com S/A Cloud Subscribers: x

Some of NeoAssist customers are Submarino, Sephora, Sky, FNAC, WalMart, Giuliana Flores, Netshoes, Wine, Easy Purchase, Perfect Body, Catwalk, FastShop, Alelo, Ultrafarma, Blockbuster, Droga Raia, My Life, OQVestir, iCarros, Di Santinni, ViajaNet and MM Stores, Netfarma, Marisa, BCR, Authentic Feet, Shutz, Ricardo Eletro, Ri Happy. and others.

NeoAssist.com S/A Market Opportunities, M&A and Geo Expansions

NeoAssit is an omnichannel platform for customer service in the Brazilian market, with the objective of transforming customer service in Brazil, the company offers innovative solutions, both for its customers and for the final consumer, through its technology and services.

NeoAssist.com S/A Risks and Challenges

Expanding sales outside the South American region will be a challenge.

NeoAssist.com S/A Ecosystem, Partners, Resellers and SI

In March 2020, NeoAssist offered a free chat platform for healthcare institutions, with 90 days, free of charge.

Currently, NeoAssist serves around 400 operations in Brazil and Latin America. Mostly direct sales.

NeoAssist.com S/A Cloud Infrastructure Insights

Subscribe to read more about:

NeoAssist.com S/A Public Cloud and Infrastructure (IaaS)
NeoAssist.com S/A Platform (PaaS)
NeoAssist.com S/A Application Delivery
NeoAssist.com S/A Private Cloud and Data Centers

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link:

https://www.appsruntheworld.com/About Us
https://www.appsruntheworld.com/taxonomy
https://www.appsruntheworld.com/FAQ

Previous Next

NeoAssist.com S/A Among Cloud Top 500