Open Text Corporation Among Apps Top 500

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List of Verified Open Text Corporation Customers

Open Text Corporation Recent Developments

In October 2018, OpenText introduced the availability of OpenText Qfiniti for Amazon Connect, a self-service, cloud-based contact center solution that enables any business to deliver better customer service at a lower cost.


OpenText Qfiniti is available now on AWS Marketplace. OpenText Qfiniti provides organizations using Amazon Connect with a robust SaaS workforce optimization solution, including full call playback and advanced analytics. Qfiniti offers enterprise-class capabilities including contact center recording playback, custom quality monitoring forms, desktop screen capture, user configurable muting and masking of voice and screen activity for payment card industry compliance, and advanced analytics.


In August 2018, OpenText launched OpenText Legal Center – a cloud-based EIM application designed to integrate with OpenText eDOCS to manage client onboarding and document sharing.


The company also released a newly-aligned suite of products with strategic integrations to better serve the needs of the legal market. This enhanced focus will enable new and innovative solutions combining the industry’s leading legal applications like eDOCS, Axcelerate, EnCase and Decisiv.


OpenText customers include many of the largest agencies, firms, and governments in the world. These customers need professional tools to securely manage, forensically collect, and intelligently review the most sensitive legal data for litigation, compliance, investigations, and more.

Open Text Corporation M&A Activities

In October 2018, OpenText acquired Liaison Technologies, a leading provider of cloud-based enterprise application integration and data management solutions.


The acquisition of Liaison is expected to further enhance OpenText’s offerings in the digital ecosystem and business-to-business integration solutions, application-to-application integration, and master data management capabilities. The proposed acquisition also expands OpenText’s capabilities within key verticals such as life sciences and healthcare.


Additionally, the acquisition enables OpenText to address fast-growing adjacent market segments, including integration platform-as-a-service (iPaaS) with a managed services approach. The purchase price is approximately $310 million in an all-cash transaction.


In February 2018, OpenText acquired Hightai, formerly known as YouSendIt, a leading cloud service for file sharing and creative collaboration with approximately 5.5 million customers globally spanning enterprise accounts, paid subscribers, and individual consumers.


The acquisition of Hightail underscores their commitment to delivering differentiated content solutions in the cloud that enable marketers and creative professionals to share, produce, and securely collaborate on digital content. Hightail is not expected to contribute significant revenue to OpenText's results for the fiscal third quarter ending March 31, 2018.

Open Text Corporation Key Enterprise & Cloud Applications

EMC Documentum, GXS, OpenText Cloud,

SCORES Analysis

Open Text Corporation Strengths

OpenText, already a major vendor in content management applications, is now providing their Enterprise Information Management (EIM) applications in the cloud and has moved aggressively into B2B transaction enablement with a series of acquisitions that target everything from electronic messaging to online commerce.


After years of securing a leadership position in helping clients manage rich content and unstructured data, OpenText is adding cloud and hybrid cloud options to their applications and positioning itself for greater growth beyond enterprise information management.


Because its software is already being used to manage tremendous amounts of information that zips into and out of the enterprise, OpenText aims to tackle bigger challenges on behalf of its clients with a more holistic approach to dealing with content, information governance as well as seamless integration of mission-critical information into different corporate functions needed to render billions or even trillions of transactions with eCommerce partners and customers successfully.


In May 2016, OpenText announced the availability of OpenText Solutions for SAP Business Suite 4 SAP HANA® (SAP S/4HANA), specifically designed to support SAP’s next-generation business suite for a digital world.


The new OpenText portfolio of solutions designed for SAP S/4HANA includes support for digitizing and simplifying the entire value chain for user experiences with the SAP Fiori user experience for intuitive information access everywhere and anywhere, and extends SAP HANA database support across the portfolio.

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  • Key differentiators
  • Domain Expertise
  • Product portfolio
  • Solution scope

Open Text Corporation Revenues, $M:

Type/Year 2016 2017 YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

Open Text Corporation Revenue Breakdown By Type, $M:

Type License Services Hardware Support & Maintenance SaaS
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe

Open Text Corporation Revenues By Region, $M

Region % of Total Revenues 2017 Total Revenues, $M 2017 Enterprise Applications Revenues, $M 2017 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

Open Text Corporation Direct vs Indirect sales

Region Direct Sales Indirect Sales Total
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

Open Text Corporation Customers

No. of Customers: Subscribe

No. of Enterprise Applications Customers: Subscribe

No. of Cloud Customers: Subscribe

No. of Cloud Subscribers: Subscribe

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  • Reference wins across regions
  • Customer Size segments
  • Customer wins momentum

Open Text Corporation Opportunities

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  • Market Opportunities at the vertical and subvertical levels
  • Mergers and Acquisitions (M&A), Funding
  • Geo Expansions

Open Text Corporation Risks

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  • Ability to handle internal and external risk and challenges

Open Text Corporation Ecosystem

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  • Health of ecosystem
  • Network Effects of BPO, ISV, SI
  • VAR Partners
  • Direct vs Indirect sales

Open Text Corporation Cloud Infrastructure Insights

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  • Cloud Infrastructure (IaaS)
  • Cloud Platform (PaaS)
  • Cloud Application delivery (SaaS)
  • Data Center (Hosting)

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link:


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