Pitney Bowes Among Cloud Top 500

3001 Summer St.

Stamford, CT, 6926, USA

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Pitney Bowes Strengths, Domain Expertise, and Key Differentiators

Pitney Bowes is provider of global eCommerce solutions, shipping and mailing products, location intelligence, customer engagement and customer information management solutions.Pitney Bowes Commerce Cloud provides access to solutions, analytics, and APIs across the full commerce continuum. Pitney Bowes also has SendProTM family of office shipping, mailing and payment solutions. The SendPro solution is an integral part of the Pitney Bowes Commerce Cloud. Pitney Bowes product, SendSuite Tracking Online, a Cloud-based solution designed to streamline the receiving and tracking process—from inbound to lost parcels--while simultaneously updating parcel recipients and enabling mailrooms to report performance against targets.

Pitney Bowes Recent Developments

In March 2019, Pitney Bowes launched Consumer Connect, a new self-service post-purchase marketing solution for retailers and brands. “Retail marketers spend a tremendous amount of time and money attracting consumers and getting them to click the ‘buy’ button, only to leave them in the hands of third-party shipping partners for tracking and notifications until the package is delivered,” said Lila Snyder, EVP and President, Commerce Services, Pitney Bowes. “This created the opportunity to introduce Consumer Connect - a self-service marketing tool to engage consumers during the critical post-purchase experience. For the first time, we are putting control of that experience fully in the hands of retail marketers.” In February 2019 Pitney Bowes unveiled SendPro+, the complete office sending solution that makes it easy for small businesses to consistently choose the right sending option for each parcel or letter. With a user-friendly Google Android interface, SendPro+ provides shipping options and prices, prints labels and tracks parcels. An integrated accurate scale helps assign the correct parcel label or postage. SendPro+ makes sending simple with automatic rate updates and a shared address book across available carriers. Pitney Bowes brings shipping, mailing and tracking capabilities to businesses looking to simplify their shipping and mailing while reducing costs. SendPro+ is the latest solution in the SendPro family of products. In addition to eliminating trips to the post office, SendPro+ allows users to share one address book across carriers to save time when printing shipping labels from one device with an integrated label printer. SendPro+ also features standardized spending and usage reports for effective cost management. In September 2017, Pitney Bowes is accelerating innovation and value for its SMB clients through its new Small Business Partner Program, which includes Google G Suite, Yext, Acquisio, DocuSign and Nimble CRM. This partner ecosystem allows partners to gain access to Pitney Bowes clients and offer their innovative digital marketing and productivity applications available through the Pitney Bowes Commerce Cloud.

Pitney Bowes Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD ask the simple question: Who’s buying Pitney Bowes applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Pitney Bowes and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Borderfree, Pitney Bowes Commerce Cloud customers.

Pitney Bowes Key Enterprise and Cloud Applications

Borderfree, Pitney Bowes Commerce Cloud

Pitney Bowes Revenues, $M:

Type/Year 2017 2018 YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

Pitney Bowes Revenue Breakdown By Type, $M:

Type License Services Hardware Support & Maintenance SaaS
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe

Pitney Bowes Revenues By Region, $M

Region % of Total Revenues 2018 Total Revenues, $M 2018 Enterprise Applications Revenues, $M 2018 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

Pitney Bowes Direct vs Indirect sales

Region Direct Sales Indirect Sales Total
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

Pitney Bowes Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified Pitney Bowes Customers

No. of Pitney Bowes Customers: 1500000

No. of Pitney Bowes Enterprise Applications Customers: 1500000

No. of Pitney Bowes Cloud Customers: x

No. of Pitney Bowes Cloud Subscribers: x

With over 1.5 million clients in more than 100 countries, Pitney Bowes provides technology solutions for small, mid-size and large firms around the globe. Pitney Bowes have over 300 insurance customers, including 190 in North America. Its client list includes 25 out of the top 25 P&C carriers, all of whom utilize their Location Intelligence solutions and services. Its recent customers wins included: WiseTech Global, Jackson National Life Insurance Company, The Bancorp, Wintac Software. Borderfree platform was powering the global expansion of 158 ecommerce sites for 91 customers. Borderfree puts the process in place that allows retailers to reach more than 2 billion customers globally. Borderfree customers include: Aeropostale, J.Crew, Lands’ End, Macy’s, Neiman Marcus, Under Armour, Warby Parker and Williams-Sonoma.

Pitney Bowes Market Opportunities, M&A and Geo Expansions

Pitney Bowes used AWS to develop its Commerce Cloud from the ground up. Additionally, PB Commerce Cloud new modules: Location Intelligence, Data Quality, Shipping, Mailing, Digital Document Management and Data Analytics are now running on Amazon Web Services (AWS). In October 2018, Pitney Bowes Inc. launched new applications to help simplify shipping. This new value, delivered through the SendPro C-Series, was created through an ecosystem of third-party global developers, startups and partners on the Pitney Bowes Commerce Cloud. These applications will be delivered in partnership with Google Cloud's Orbitera commerce platform. In October 2018, Pitney Bowes Inc., proclaimed a new screening solution to help financial service providers more accurately verify the identities of their customers to help achieve regulatory compliance in the areas of sanctions screening and watch list management.

Pitney Bowes Risks and Challenges

Pitney Bowes acquired Borderfree in May 2015 for $395 million. The Borderfree acquistion is followed by the acquisitions of Bongo by FedEx and i-parcel by UPS.

Pitney Bowes Ecosystem, Partners, Resellers and SI

In April 2019 Pitney Bowes and Shyplite, a logistics technology company formed a partnership. The two technology companies have teamed to launch a multicarrier shipping platform for small businesses that simplifies office shipping. This partnership will provide cost savings for small and medium-sized businesses in India by optimizing parcel delivery. Customers will be able to select the most efficient shipping option at the best price creating an improved customer experience with each parcel delivery. By removing the complexity of everyday shipping, small businesses and e-commerce retailers can focus on delighting customers and growing their business. Additionally, this solution offers plug-ins for shopping platforms, parcel consignment, parcel tracking, billing and customer support from one convenient dashboard. Pitney Bowes Implements and integrate a diverse portfolio of technology in the most complex business environments with the Pitney Bowes Partner Network. Among its partners are: HP, ShipCenter, IBM and many others. In December 2015, Pitney Bowes expanded its work in India by opening a new office in Gurgaon.

Pitney Bowes Cloud Infrastructure Insights

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Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link:

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