ShipMonk Strengths, Domain Expertise, and Key Differentiators
ShipMonk is a cloud-based order and inventory management software that helps subscription box companies, startups, and eCommerce businesses streamline shipping and order fulfillment operations via a unified portal. The application enables organizations to manage packing processes and return activities using the multichannel eCommerce fulfillment service functionality. ShipMonk includes an inventory portal, which allows enterprises to view bestselling items, blacklist old stock-keeping units (SKUs), receive alerts for low inventory, and track stock levels across multiple sales channels. The platform allows administrators to automatically import order data, send automated notifications to customers, and monitor the status from placing of order to final delivery. Supervisors can also handle warehouses, fulfill orders by custom assignment rules, and add special projects based on delivery requirements. ShipMonk supports integration with various third-party applications such as Squarespace, Stripe, Goodsie, Celery, and more. It also offers other features such as multiple sales channel management, analytics, kiting, shipping management, forecasting, and barcoding.
ShipMonk Recent Developments
Following the $290 million investment in December 2020, ShipMonk raised another investment of $65 million from Periphas Capital. ShipMonk’s total funding now exceeds $365 million, including previous funding from Summit Partners SJF Ventures, Grotech Ventures, and Supply Chain Ventures. The funding announcement comes as ShipMonk accelerates its national and international expansion to support more customers with new locations, expanded carrier partnerships, and technology enhancements to its platform.
ShipMonk Mergers and Acquisitions (M&A) Activities
In January 2022 ShipMonk acquired Ruby Has Fulfillment, a leading third-party logistics (3PL) technology company. The acquisition furthers ShipMonk’s efforts to expand operations throughout the United States and internationally to Canada and the U.K. and deepens enterprise-class fulfillment capabilities to serve growing direct-to-consumer (DTC) brands.
With the Ruby Has acquisition, ShipMonk adds Eight fulfillment centers spanning New York, Nevada, New Jersey, Kentucky, California, Canada, and the U.K. With ShipMonk’s existing locations in Florida, California, Pennsylvania, and Mexico, ShipMonk currently operates 11 distribution centers. Over 1.3 million square feet of warehouse space, bringing ShipMonk’s global footprint to more than 2.4 million square feet. More than 700 new employees. ShipMonk’s workforce has more than doubled since January 2021, including 3,000+ employees, providing stability in an otherwise challenging supply chain and warehouse environment with ongoing labor shortages. Complete North American reach from Canada to the U.S. and Mexico, with best-in-class, affordable 2-day shipping service for all domestic zones. Goods Manufacturing Process (GMP) compliance-ready, with sites registered as FDA food facilities, medical device facility classes 1 and 2, and wholesale food licensed operations. Expanded customer support that includes dedicated client success managers, on-site teams, and proven process for responsiveness and quality service, including a new ticketing system, quarterly reviews, advisory councils, as well as B2B and larger client support. Dedicated fulfillment solutions allow for more advanced brand guidelines and value-added services like engraving, embroidery, etching, and returns refurbishment. Fulfillment automation and robotics systems that have successfully proven cost and velocity efficiency.
ShipMonk Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying ShipMonk applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of ShipMonk and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified ShipMonk customers.
Ownership: - x
Number of Employees: 3100
ShipMonk Key Enterprise and Cloud Applications
ShipMonk Revenues, $M:
|Type/Year||2020||2021||YoY Growth, %|
|Total Revenues, $M||Subscribe||Subscribe||Subscribe|
|Enterprise Applications Revenues, $M||Subscribe||Subscribe||Subscribe|
|Cloud Applications Revenues, $M||Subscribe||Subscribe||Subscribe|
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
ShipMonk Revenue Breakdown By Type, $M:
|Type||License||Prof. Services||Hardware||Support & Maintenance||SaaS||PaaS||IaaS||Other (Non Enterprise Application Revenues)||Total|
|% of Total Revenues||Subscribe||Subscribe||Subscribe||Subscribe||Subscribe||Subscribe||Subscribe||Subscribe||100%|
ShipMonk Enterprise Applications Revenues By Functional Markets, $M:
ShipMonk Enterprise Applications Revenues By Verticals, $M:
ShipMonk Revenues By Region, $M
|Region||% of Total Revenues||2021 Total Revenues, $M||2021 Enterprise Applications Revenues, $M||2021 Cloud Applications Revenues, $M|
ShipMonk Direct vs Indirect sales
|Region||Direct Sales||Indirect Sales||Total|
ShipMonk Customers - Breakdown by Geo, Size, Vertical and Product
No. of ShipMonk Customers: 2000
No. of ShipMonk Enterprise Applications Customers: 1000
No. of ShipMonk Cloud Customers: x
No. of ShipMonk Cloud Subscribers: x
Among its customers are FEAT Socks, Airboxlab, BEARD KING, The Airhook, BetterBack, CatLadyBox, Pipolli, Curls Understood, LaRitzy, calmbox, e-Retail Society Group, Color Clutch, The Honey Pot, BuddhiBox, GeekMyTree, Inc., and many others.
ShipMonk Market Opportunities, M&A and Geo Expansions
Over the past 18 months, ShipMonk has raised $355 million in funding to accelerate its strategic growth and expansion to serve existing and new customers internationally. In October 2021, the company established ShipMonk Mexico through its acquisition of El Mar Mexico. Together with the acquisition of Ruby Has, ShipMonk now has North American operations from Mississauga, Ontario, Canada, to Tecate, Mexico. These locations north and south of U.S. borders enable ShipMonk to better leverage U.S. Customs and Border Patrol’s (CBP) Section 321, which legally bypasses taxing on the majority of U.S. shipments, eliminating tariffs and import duties.
ShipMonk Risks and Challenges
Expanding in emerging markets across Europe is a challenge for Shipmonk.
ShipMonk Ecosystem, Partners, Resellers and SI
In June 2022 ShipMonk launched a new strategic partnership and direct integration with Gorgias, a leading help desk platform for high-growth eCommerce brands. This partnership is designed to provide a fully integrated software and fulfillment platform with customer service solutions, focusing on complete transparency and ease of use for both the client and end consumer. Leveraging both ShipMonk’s 3PL platform with Gorgias’ support platform, the combined offering helps merchants optimize critical aspects of operations. These include internal bandwidth spent on support cases, transparency into warehouse activities, and visibility throughout the entire customer journey.
ShipMonk Cloud Infrastructure Insights
Subscribe to read more about:
- ShipMonk Public Cloud and Infrastructure (IaaS)
- ShipMonk Platform (PaaS)
- ShipMonk Application Delivery
- ShipMonk Private Cloud and Data Centers
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:https://www.appsruntheworld.com/About Us
Copyright © 2022, APPS RUN THE WORLD