SuperOffice Strengths, Domain Expertise, and Key Differentiators
SuperOffice delivers a strong CRM offering covering integration to office productivity tools like Office 365 and G Suite, support for automation of marketing, sales and customer service processes as well as flexible tools for digital customer engagement. In addition, the company´s App Store offers a wide selection of applications for extending as well as integrating the solution to a wide variety of other business systems, including most of Visma's ERP software. SuperOffice is about to launch generation 9 of their software which will include a new and improved user interface, AI services as well as a number of general improvements which will benefit the more than 6000 existing as well as new customers.
SuperOffice Recent Developments
In February 2019 SuperOffice has updated and enhanced some of its existing features. Summary of the latest improvements in the product, to help create emails and web forms that suit all business needs, coordinating together over 100 new email message templates and numerous form templates, with a range of themes.
Pocket CRM has been revamped with a bundle of new features to make it easier and faster to manage and make appointments on the go. The new, redesigned appointment screen in Pocket CRM makes it easier for the user to see and edit key information.
Keeping in pace with the GDPR compliance SuperOffice added consent functionality to theirs SuperOffice Chat. This means that any customer or prospect who enters the SuperOffice CRM via chat can now be clearly documented as such. Integrated web forms now allow the user to offer rating charts to their customers. SuperOffice Continuing its push into the Scandinavian region and other countries with its easy to use and affordable CRM apps.
SuperOffice Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying SuperOffice applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of SuperOffice and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified SuperOffice Online, customers.
Ownership: - x
Number of Employees: 237
Functional Markets: Customer Relationship Management,
Key Verticals: Automotive, Banking and Financial Services, Communication, Construction, Real Estate, Consumer Packaged Goods, Distribution, K12, Higher Education, Federal Government, State and Local Government, Public Safety, Healthcare, Life Insurance, P&C Insurance, Specialty Insurance, Leisure and Recreation, Hospitality, Life Sciences, Manufacturing, Media, Faith Based Nonprofit, Youth and Elderly Care Nonprofit, Special Cause Nonprofit, Oil and Gas, Professional Services, Retail, Transportation, Utilities,
SuperOffice Key Enterprise and Cloud Applications
SuperOffice Revenues, $M:
|Type/Year||2018||2019||YoY Growth, %|
|Total Revenues, $M||Subscribe||Subscribe||Subscribe|
|Enterprise Applications Revenues, $M||Subscribe||Subscribe||Subscribe|
|Cloud Applications Revenues, $M||Subscribe||Subscribe||Subscribe|
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
SuperOffice Revenue Breakdown By Type, $M:
|Type||License||Services||Hardware||Support & Maintenance||SaaS|
|% of Total Revenues||Subscribe||Subscribe||Subscribe||Subscribe||Subscribe|
SuperOffice Enterprise Applications Revenues By Functional Markets, $M:
SuperOffice Enterprise Applications Revenues By Verticals, $M:
SuperOffice Revenues By Region, $M
|Region||% of Total Revenues||2019 Total Revenues, $M||2019 Enterprise Applications Revenues, $M||2019 Cloud Applications Revenues, $M|
SuperOffice Direct vs Indirect sales
|Region||Direct Sales||Indirect Sales||Total|
SuperOffice Customers - Breakdown by Geo, Size, Vertical and Product
No. of SuperOffice Customers: 6000
No. of SuperOffice Enterprise Applications Customers: 6000
No. of SuperOffice Cloud Customers: x
No. of SuperOffice Cloud Subscribers: x
SuperOffice has over 6000 customers worldwide. Among its customers are: LifeVision AS, Finansringen AS, Grafia Creative AS, Boplass AS, Skannex AS, Giraff Media AS, Bedre Resultater AS, Bluepeople AS, Esacon AS, Quality Hotel&Resort, Frank Indresand, Icon Assuranse AS, HM Marketing AS, Lantz Järn&Metall AB, Barycent, Boomerang Distribution OÜ, Buanco System A/S, Clic A/S, Konventum, B.E.G. Danmark ApS, Ad-Media ApS, Athenas ApS, E-Marketsquare Aps, Apps4all/Grape Media, DB Netz AG, Wege-Zweckerband, IMAP M;A Consultants, MMV Leasing, Synprodo, Bruma, Pouw Automotive, Creamy Creation, Imeko, Eurofysica, Saba, Juridische Hogeschool, Sepawand, Van Duuren, De Vos, Vurense Snack, Van der Windt, Friesland Lease, Reos Zorg, RSP Makelaars, Suiker Unie, Verschuuren&Schreppers, Hof Hoorneman, Dima Support, Food&Fun BV, Wolvekamp, Elincom, Blycolin, Elcee Holland, Luxaflex, Kintetsu World Express, Go Connect, SuitClub, Interconsultants Executive Search BV, P3RSONAL, ComPlus Training en Advies, Uitgeverij Merlan Doetinchem, Media BV - De Gelderse Klasse!, CBG Connect, Dräger, Atelier Michel Koene, Fadeout GmbH, Brunner Holzprodukte, Scottish Engineering, Thermaco, Dennis Eagle, 4D Contract Flooring and others.
SuperOffice Market Opportunities, M&A and Geo Expansions
In April 2020, SupperOffice has received a majority investment from Axcel, a Nordic private equity firm that has raised six funds with total committed capital of just over EUR 2.5 billion.
SuperOffice is a certified Microsoft Gold Partner and member of Microsoft's ISV, and Premier Developer support programs.In addition to its Microsoft ties, SuperOffice aims to leverage its partners such as Visma, which distributes SuperOffice CRM to its ERP customers through Visma partners in Norway, Sweden, Denmark and Finland.
SuperOffice Risks and Challenges
SuperOffice OEMs its products to Visma and MYOB and it’s not clear whether the strategy will ensure broad distribution without undermining its brand equity.
SuperOffice Ecosystem, Partners, Resellers and SI
Founded in 1990, SuperOffice is headquartered in Oslo, Norway, with go-to-market organisations in Sweden, Denmark, Germany, the Netherlands, Switzerland and the UK, as well as a customer experience centre in Lithuania. In addition, SuperOffice have international partners in Finland and North America.
SuperOffice resellers are SuperOffice K.K., Solution Centre Europe a.s., FacilIT, DB-Manager Oy, Nteraction Systems Inc, Itales Latina, S.L., JWGecko Pty.Ltd., WEBKOM EDV Dienste GmbH, Adwiza, Follow-Up Systems AB, Business Analyze AS, InfoBridge B.V., Siteshop ApS and others.
SuperOffice Cloud Infrastructure Insights
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- SuperOffice Public Cloud and Infrastructure (IaaS)
- SuperOffice Platform (PaaS)
- SuperOffice Application Delivery
- SuperOffice Private Cloud and Data Centers
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
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