SuperOffice Strengths, Domain Expertise, and Key Differentiators
SuperOffice delivers a strong CRM offering covering integration to office productivity tools like Office 365 and G Suite, support for automation of marketing, sales and customer service processes as well as flexible tools for digital customer engagement. In addition, the company´s App Store offers a wide selection of applications for extending as well as integrating the solution to a wide variety of other business systems, including most of Visma's ERP software. SuperOffice is about to launch generation 9 of their software which will include a new and improved user interface, AI services as well as a number of general improvements which will benefit the more than 6000 existing as well as new customers.
SuperOffice Recent Developments
In October 2021, SuperOffice has updated and enhanced some of its existing features. Summary of the latest improvements in the product, to help create emails and web forms that suit all business needs, coordinating together over 100 new email message templates and numerous form templates, with a range of themes.
Pocket CRM has been revamped with a bundle of new features to make it easier and faster to manage and make appointments on the go. The new, redesigned appointment screen in Pocket CRM makes it easier for the user to see and edit key information.
Keeping in pace with the GDPR compliance SuperOffice added consent functionality to theirs SuperOffice Chat. This means that any customer or prospect who enters the SuperOffice CRM via chat can now be clearly documented as such. Integrated web forms now allow the user to offer rating charts to their customers. SuperOffice Continuing its push into the Scandinavian region and other countries with its easy to use and affordable CRM apps.
SuperOffice Mergers and Acquisitions (M&A) Activities
In September 2020, SuperOffice acquires InfoBridge, a Dutch software developer with a focus on complex international business solutions with a high return on investment.
In April 2020, Axcel has acquired a controlling stake in Norwegian SaaS CRM provider SuperOffice.
SuperOffice Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying SuperOffice applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of SuperOffice and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified SuperOffice Online, customers.
Ownership: - x
Number of Employees: 250
Functional Markets: CRM,
Key Verticals: Automotive, Banking and Financial Services, Communication, Construction, Real Estate, Consumer Packaged Goods, Distribution, K381, Higher Education, Federal Government, State and Local Government, Public Safety, Healthcare, Life Insurance, P&C Insurance, Specialty Insurance, Leisure and Recreation, Hospitality, Life Sciences, Manufacturing, Media, Faith-Based Nonprofit, Youth and Elderly Care, Special Cause Nonprofit, Oil and Gas, Chemicals, Professional Services, Retail, Transportation, Utilities,
SuperOffice Key Enterprise and Cloud Applications
SuperOffice Revenues, $M:
|Type/Year||2020||2021||YoY Growth, %|
|Total Revenues, $M||Subscribe||Subscribe||Subscribe|
|Enterprise Applications Revenues, $M||Subscribe||Subscribe||Subscribe|
|Cloud Applications Revenues, $M||Subscribe||Subscribe||Subscribe|
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
SuperOffice Revenue Breakdown By Type, $M:
|Type||License||Prof. Services||Hardware||Support & Maintenance||SaaS||PaaS||IaaS||Other (Non Enterprise Application Revenues)||Total|
|% of Total Revenues||Subscribe||Subscribe||Subscribe||Subscribe||Subscribe||Subscribe||Subscribe||Subscribe||100%|
SuperOffice Enterprise Applications Revenues By Functional Markets, $M:
SuperOffice Enterprise Applications Revenues By Verticals, $M:
SuperOffice Revenues By Region, $M
|Region||% of Total Revenues||2021 Total Revenues, $M||2021 Enterprise Applications Revenues, $M||2021 Cloud Applications Revenues, $M|
SuperOffice Direct vs Indirect sales
|Region||Direct Sales||Indirect Sales||Total|
SuperOffice Customers - Breakdown by Geo, Size, Vertical and Product
No. of SuperOffice Customers: 6000
No. of SuperOffice Enterprise Applications Customers: 6000
No. of SuperOffice Cloud Customers: x
No. of SuperOffice Cloud Subscribers: x
Creatio is headquartered in Boston, MA. We have 700 employees in seven offices and a local presence in 14 countries. Creatio partners with 700 global system integrators and local integrators in over 100 countries.
In each geography Creatio is partnering with some of the largest regional partners, including Tata Consultancy Services, Reply, Tech Mahindra, Virtusa, and Asseco.
SuperOffice Market Opportunities, M&A and Geo Expansions
In April 2020, SupperOffice has received a majority investment from Axcel, a Nordic private equity firm that has raised six funds with total committed capital of just over EUR 2.5 billion.
SuperOffice is a certified Microsoft Gold Partner and member of Microsoft's ISV, and Premier Developer support programs.In addition to its Microsoft ties, SuperOffice aims to leverage its partners such as Visma, which distributes SuperOffice CRM to its ERP customers through Visma partners in Norway, Sweden, Denmark and Finland.
SuperOffice Risks and Challenges
SuperOffice OEMs its products to Visma and MYOB and it’s not clear whether the strategy will ensure broad distribution without undermining its brand equity.
SuperOffice Ecosystem, Partners, Resellers and SI
Founded in 1990, SuperOffice is headquartered in Oslo, Norway, with go-to-market organisations in Sweden, Denmark, Germany, the Netherlands, Switzerland and the UK, as well as a customer experience centre in Lithuania. In addition, SuperOffice have international partners in Finland and North America.
SuperOffice resellers are SuperOffice K.K., Solution Centre Europe a.s., FacilIT, DB-Manager Oy, Nteraction Systems Inc, Itales Latina, S.L., JWGecko Pty.Ltd., WEBKOM EDV Dienste GmbH, Adwiza, Follow-Up Systems AB, Business Analyze AS, InfoBridge B.V., Siteshop ApS and others.
SuperOffice Cloud Infrastructure Insights
Subscribe to read more about:
- SuperOffice Public Cloud and Infrastructure (IaaS)
- SuperOffice Platform (PaaS)
- SuperOffice Application Delivery
- SuperOffice Private Cloud and Data Centers
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
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