CGI Group Strengths, Domain Expertise, and Key Differentiators
CGI is a global IT and business consulting firm that operates across a wide range of industries and geographic locations, providing end-to-end services such as business consulting, systems integration, managed IT services, and proprietary technology solutions. The company emphasizes close collaboration with clients and uses an insights-driven, outcomes-based approach to support improved returns on investment. Its solutions are designed to address industry-specific needs, including payments transformation services that help banks respond to evolving demands in areas like real-time processing, mobile payments, and data-driven strategies. CGI also offers the CACS Enterprise collections system, which supports operational efficiency and customer relationship management within collections and recovery processes.
In the public sector and financial services, CGI delivers targeted offerings such as CGI Advantage ERP, a configurable suite built for government agencies to streamline operations and manage costs. The company also provides Collections360, a managed service approach that integrates software, processes, IT, and planning for comprehensive debt management. In healthcare, the ProperPay solution helps payers reduce fraud, waste, and abuse in claims processing. CGI Trade360 supports global trade finance through a SaaS-based platform that integrates trade, receivables, and cash management. Additionally, CGI Wealth360 helps wealth managers enhance investment services through a suite that improves operations across front, middle, and back offices while meeting regulatory and reporting requirements.
CGI Group Recent Developments
CGI continues to expand its global capabilities through innovation and strategic partnerships. It launched a cloud-based update of its ProperPay platform to help healthcare payers and providers improve payment integrity using advanced analytics. In collaboration with Google Cloud and UNIDO, CGI introduced the Sustainability Planet Platform, which integrates satellite data and global project information to track progress on sustainability goals. CGI also opened a Space and Geospatial Center of Excellence in Finland to advance data-driven solutions and partnered with Finnish bank Aktia to enhance operations and accelerate digital service development.
In financial services, CGI partnered with the Bank of Montreal and the National Bank of Canada to pilot intelligent automation within its Trade360 platform, aiming to streamline trade finance processes by automating document handling. This initiative, in collaboration with AI partner Conpend, supports improved compliance and operational efficiency. Additionally, CGI expanded into emerging Europe by opening a consulting and development center in Bucharest to support software delivery and regional growth.
CGI Group Mergers and acquisitions (M&A) Activities
CGI continues to advance its "Build and Buy" growth strategy through targeted acquisitions that expand both its geographic reach and service capabilities. As part of this approach, the company acquired Celero’s credit union business in Canada, strengthening its position in the financial services sector by integrating over 90 credit unions and expanding its workforce with 150 new employees. This move reinforces CGI's ability to deliver specialized solutions to community-focused financial institutions.
In the United States, CGI acquired Aeyon to enhance its federal sector offerings, particularly in artificial intelligence and automation. This acquisition bolsters CGI Federal’s support for major government agencies, including the Department of Defense, the Federal Aviation Administration, and NASA. By integrating Aeyon's expertise, CGI further develops its ability to deliver advanced digital solutions and operational efficiencies to complex government environments.
In addition to these recent acquisitions, earlier strategic purchases—such as Umanis SA, Harwell Management, and Unico Systems—have bolstered CGI’s expertise in data science, digital transformation, and management consulting across North America, Europe, and the Asia-Pacific region. Together, these mergers and acquisitions strengthen CGI's capabilities in generative AI, cloud services, and domain consulting, positioning the firm for diversified growth.
CGI Group Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying CGI Group applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of CGI Group and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified CGI Advantage, CGI HORIZON, CGI Njoyn, CGI Sovera customers.
CGI Group Overview
Ownership: - NYSE:GIB, TSX: GIB.A
Number of Employees: 90500
Functional Market: Time and Attendance, Core HR, Payroll, Benefits Administration, Onboarding, Recruiting, Applicant Tracking Systems, Performance Management, Compensation Management,
Key Verticals: Aerospace and Defense, Automotive, Banking and Financial Services, Communication, CPG, Distribution, Government, Healthcare, Insurance, Life Sciences, Manufacturing, Oil Gas Chemicals, Professional Services, Retail, Transportation, Utility,
CGI Group Key Cloud and HCM Applications
CGI Advantage, CGI HORIZON, CGI Njoyn, CGI Sovera
CGI Group HCM and Cloud HCM Applications Revenues, $M:
| Type/Year | 2023 | 2024 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| HCM Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* HCM Applications Revenues = License + Support & Maintenance + SaaS ( Hardware and Prof. Services are Excluded )
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
CGI Group Revenue Breakdown by Type:
CGI Group HCM Applications Revenues By Sub-Functional Markets, $M:
Split by Sub-Functional Markets | % of HCM Revenue in the HR Segment | 2024 HCM Revenues, By HR Segment, $M | |
CGI Group HCM Applications Revenues By Verticals, $M:
CGI Group Total and HCM Applications Revenues by Region:
| Region | % of Total Revenues | 2024 Total Revenues, $M | 2024 HCM Applications Revenues, $M |
|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe |
CGI Group Direct vs Indirect sales
| Type | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
CGI Group Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified CGI Group Customers
No. of CGI Group Customers: 5500
No. of CGI Group HCM Applications Customers: x
No. of CGI Group Cloud HCM Customers: x
No. of CGI Group Cloud HCM Subscribers: x
Approximately 90500 professionals serve thousands of global clients from offices and delivery centers across the Americas, Europe, and the Asia Pacific, leveraging a comprehensive portfolio of services including high-end business and IT consulting, systems integration, application development and maintenance, infrastructure management as well as 150 IP-based services and solutions.
Among CGI Group customers are 2,000+ government clients in 15 countries, 450+ electric, water and gas clients worldwide, as well as 8 of the 10 largest utilities in Europe and North America, 700+ manufacturing clients across a range of sectors and other.
CGI Group Market Opportunities, M&A and Geo Expansions
With the acquisition of Umanis, a leading digital solutions company based in France, valued at approximately €310 million, CGI positions to hold an initial controlling stake of 70.6% in Umanis. This move, aligned with CGI's Build and Buy strategy, aims to enhance its presence in Western and Southern Europe, fostering profitable inorganic growth and catalyzing future organic expansion. The collaboration is expected to leverage the complementary strengths of CGI and Umanis, providing clients with expanded end-to-end capabilities for accelerated digital transformation.
CGI Group acquired all outstanding shares of Computer Technology Solutions, Inc., a high-end IT consulting company focused on commercial markets, specialized in cloud, analytics and digital transformation, headquartered in Birmingham, Alabama; following the acquisition of eCommerce Systems, Inc., a high-end IT consulting company focused on commercial markets, specialized in cloud, analytics and digital transformation, headquartered in Denver, Colorado.
These companies increase CGI's workforce by approximately 1,000 professionals and, together, generate annual revenues of approximately US$182 million. These companies were acquired for a total purchase price of US$230.2 million.
CGI Group Risks and Challenges
The appointment of François Boulanger as CGI’s President and CEO, effective October 1, 2024, introduces potential risks associated with the leadership transition. Although Boulanger has considerable internal experience, leadership changes can create strategic uncertainty and affect stakeholder confidence. It will be essential to maintain business continuity, client relationships, and operational momentum during this transition to ensure CGI's long-term stability and ongoing growth amidst evolving market and technological challenges.
CGI Group Ecosystem, Partners, Resellers and SI
With 90500 professionals stationing in 400 local offices in 40 countries, the combination of CGI and Logica offers greater presence, service capabilities and expertise for its clients across the Americas, Europe, and the Asia Pacific.
CGI has strategic partnerships with Microsoft, Oracle, and SAP for implementing their different platforms and applications on their behalf. CGI also has a joint-selling alliance with Bell (including Bell Ontario, Bell Quebec, and Bell Nexxia) and a partnership with IBM.
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
https://www.appsruntheworld.com/taxonomy
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