CentralSquare Technologies Acknowledged as a Key HR Software Provider by APPS RUN THE WORLD in the HCM Top 500 Market Report

CentralSquare Technologies Strengths, Domain Expertise, and Key Differentiators

CentralSquare Technologies provided technology solutions to public sector agencies serving 3 out of every 4 residents in the U.S. and Canada. With a mission to innovate for local governments, the company offered a comprehensive and agile software platform to address critical challenges in public safety and administration. This broad market reach reflected CentralSquare’s longstanding commitment to delivering essential services efficiently and effectively.

CentralSquare Technologies Recent Developments

CentralSquare Technologies has advanced its public safety technology offerings through key product launches and strategic acquisitions. The introduction of Centerline AI, developed after acquiring Blueline AI, integrates artificial intelligence into public sector workflows to streamline tasks, reduce manual input, and improve data accuracy, with early users reporting significant time savings. The company also launched MobileX Enterprise, a mobile CAD solution designed to enhance flexibility and responsiveness for public safety personnel across various environments. CentralSquare’s acquisition of Tellus Safety Solutions supports its vision of seamless, cross-agency emergency response through a unified virtual dispatch system. These initiatives reflect the company's commitment to innovation, operational efficiency, and improving outcomes in public safety.

CentralSquare Technologies Mergers and acquisitions (M&A) Activities

CentralSquare Technologies Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying CentralSquare Technologies applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of CentralSquare Technologies and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Centerline AI, Unify CAD-to-CAD, ONESolution, ClinicalLink, Medworxx customers.

CentralSquare Technologies Overview

Ownership: - x

Number of Employees: 2050

Functional Market: Core HR, Payroll, Benefits Administration, Pension Administration, Onboarding, Recruiting, Compensation Management,

Key Verticals: Government,

CentralSquare Technologies Key Cloud and HCM Applications

Centerline AI, Unify CAD-to-CAD, ONESolution, ClinicalLink, Medworxx

CentralSquare Technologies HCM and Cloud HCM Applications Revenues, $M:

Type/Year	2023	2024	YoY Growth, %
Total Revenues, $M	Subscribe	Subscribe	Subscribe
HCM Applications Revenues, $M	Subscribe	Subscribe	Subscribe

* HCM Applications Revenues = License + Support & Maintenance + SaaS ( Hardware and Prof. Services are Excluded )
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

CentralSquare Technologies Revenue Breakdown by Type:

Type	License	Services	Hardware	S&M	SaaS	PaaS	IaaS	Other	Total
% of Total Revenues	Subscribe	Subscribe	Subscribe	Subscribe	Subscribe	Subscribe	Subscribe	Subscribe	100%
Revenues, $M	Subscribe	Subscribe	Subscribe	Subscribe	Subscribe	Subscribe	Subscribe	Subscribe	Subscribe

CentralSquare Technologies HCM Applications Revenues By Sub-Functional Markets, $M:

	Split by Sub-Functional Markets	% of HCM Revenue in the HR Segment	2024 HCM Revenues, By HR Segment, $M
Core HR and Performance Management	Benefits Administration	Subscribe	Subscribe
	Compliance	Subscribe	Subscribe
	Core HR and Personnel Management	Subscribe	Subscribe
	Payroll	Subscribe	Subscribe
	Pension Administration	Subscribe	Subscribe
	Compensation Management	Subscribe	Subscribe
	Learning and Development	Subscribe	Subscribe
	Performance and Goal Management	Subscribe	Subscribe
	Succession and Leadership Planning	Subscribe	Subscribe
Talent Acquisition	Applicant Tracking Systems	Subscribe	Subscribe
	Contingent Labor Management	Subscribe	Subscribe
	Candidate Relationship Management	Subscribe	Subscribe
	Onboarding	Subscribe	Subscribe
	Recruiting	Subscribe	Subscribe
	Sourcing	Subscribe	Subscribe
Workforce Management	Absence and Leave Management	Subscribe	Subscribe
	Fatigue Management	Subscribe	Subscribe
	Task Management	Subscribe	Subscribe
	Time and Attendance	Subscribe	Subscribe
	Time Clock (Hardware)	Subscribe	Subscribe
	Workforce Scheduling	Subscribe	Subscribe
	Workforce Analytics	Subscribe	Subscribe

CentralSquare Technologies HCM Applications Revenues By Verticals, $M:

Split by Verticals	% of Total Revenues	2024 HCM Apps Revenues, By Verticals, $M
Aerospace and Defense	Subscribe	Subscribe
Automotive	Subscribe	Subscribe
Banking and Financial Services	Subscribe	Subscribe
Communication	Subscribe	Subscribe
Construction and Real Estate	Subscribe	Subscribe
Consumer Packaged Goods	Subscribe	Subscribe
Distribution	Subscribe	Subscribe
Education	Subscribe	Subscribe
Government	Subscribe	Subscribe
Healthcare	Subscribe	Subscribe
Insurance	Subscribe	Subscribe
Leisure and Hospitality	Subscribe	Subscribe
Life Sciences	Subscribe	Subscribe
Manufacturing	Subscribe	Subscribe
Media	Subscribe	Subscribe
Non Profit	Subscribe	Subscribe
Oil, Gas and Chemicals	Subscribe	Subscribe
Professional Services	Subscribe	Subscribe
Retail	Subscribe	Subscribe
Transportation	Subscribe	Subscribe
Utilites	Subscribe	Subscribe
Total	Subscribe	Subscribe

CentralSquare Technologies Total and HCM Applications Revenues by Region:

Region	% of Total Revenues	2024 Total Revenues, $M	2024 HCM Applications Revenues, $M
Americas	Subscribe	Subscribe	Subscribe
EMEA	Subscribe	Subscribe	Subscribe
APAC	Subscribe	Subscribe	Subscribe
Total	Subscribe	Subscribe	Subscribe

CentralSquare Technologies Direct vs Indirect sales

Type	Direct Sales	Indirect Sales	Total
Type %	Subscribe	Subscribe	Subscribe
Revenues, $M	Subscribe	Subscribe	Subscribe

CentralSquare Technologies Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified CentralSquare Technologies Customers

No. of CentralSquare Technologies Customers: 8000

No. of CentralSquare Technologies HCM Applications Customers: x

No. of CentralSquare Technologies Cloud HCM Customers: x

No. of CentralSquare Technologies Cloud HCM Subscribers: 375000

CentralSquare Technologies serves a broad spectrum of over 8,000 public sector clients across North America, including law enforcement, fire departments, emergency medical services, and local governments. Notable implementations include the Bossier Parish, LA Sheriff’s Office, which improved response times and community service using CentralSquare’s ONESolution, and South Metro Fire Rescue, which utilized CentralSquare Unify for effective cross-jurisdictional dispatching. These examples highlight the company’s capability to deliver customized, impactful technology solutions that address the diverse needs of public safety and administrative operations, reinforcing its strong market acceptance.

CentralSquare Technologies Market Opportunities, M&A and Geo Expansions

CentralSquare’s agreement with Bain Capital Private Equity marked a key opportunity to accelerate the company’s growth. Backed by Bain Capital’s strong track record in scaling technology and software firms, the partnership positioned CentralSquare to expand its public safety solutions and extend its market presence. The transaction, though undisclosed in value, reflected confidence in CentralSquare’s differentiated offerings and its ability to adapt to the evolving needs of public sector agencies.

CentralSquare Technologies Risks and Challenges

The establishment of CentralSquare Technologies coincides with a pivotal juncture in the public sector landscape. Despite marginal growth in the number of law enforcement and local government personnel in North America over the past decade, there has been a staggering surge of over 30-fold in public safety concerns, notably regarding active-shooter incidents since 2000. This widening disparity poses a significant risk, underscoring the urgent need for innovative solutions to address evolving safety challenges faced by communities and organizations.

CentralSquare Technologies Ecosystem, Partners, Resellers and SI

CentralSquare Technologies has formed multiple strategic partnerships to enhance its public safety and asset management solutions for government agencies. Collaborations with DATAMARK and RapidSOS aim to improve emergency response by integrating advanced GIS mapping and real-time communication tools, particularly for critical incidents like school emergencies. A partnership with IDS enhances CentralSquare’s Enterprise Asset Management capabilities by incorporating data-driven asset investment planning. Additionally, its alliance with Genetec supports unified video surveillance and security operations to bolster situational awareness and first responder safety. These partnerships reflect CentralSquare’s commitment to delivering comprehensive, integrated solutions that serve a broad range of public sector needs across North America.

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link:

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