Ease, an Employee Navigator Company Acknowledged as a Key HR Software Provider by APPS RUN THE WORLD in the HCM Top 500 Market Report

Ease, an Employee Navigator Company Strengths, Domain Expertise, and Key Differentiators

Ease, rebranded from EaseCentral in 2019, has established itself as a leading online benefits and HR platform tailored for insurance brokers and employers. Following its acquisition by Employee Navigator in April 2023 (Employee Navigator Acquisition), Ease has leveraged significant development efforts, with Employee Navigator completing over 1,800 development items in 2024, primarily focused on achieving feature parity between the two systems. By February 2025, over 70% of Ease’s key features had been integrated into Employee Navigator, ensuring continuity for users. The migration tool, designed to transfer groups efficiently, has been adopted by approximately 30 brokers, with one notably migrating 66 companies independently in about five minutes per company. Employee Navigator’s financial stability, marked by consistent profitability, supports ongoing investments in innovation, positioning the combined platform as a scalable leader in the benefits administration market.

Ease, an Employee Navigator Company Recent Developments

As Employee Navigator approaches the two-year mark since acquiring Ease, the company has made significant strides in integrating and enhancing its benefits administration platform, positioning itself as a leader in the HR tech market. In 2024, the development team completed over 1,800 items, primarily focused on achieving feature parity between Ease and Employee Navigator, with over 70% of identified features now implemented as of February 2025. The migration tool, a critical component for transitioning Ease clients, has shown promising performance, enabling brokers to transfer groups in approximately five minutes per company, with 30 brokers successfully utilizing it and one migrating 66 companies independently. Despite a smooth Open Enrollment period with over 100,000 daily employee logins and no system issues, the planned sunset of the Ease platform by December 2025 is likely to be delayed, with brokers advised to continue using Ease for new groups until mid-2025. Strategic integrations, such as with UKG’s Ready Payroll starting in April 2025, and the addition of 45 new marketplace partners in 2024, underscore Employee Navigator’s robust market expansion. The beta testing of an AI Support Assistant, with audited responses for accuracy, signals a forward-looking approach to leveraging technology, while financial stability ensures continued investment in innovation. However, challenges remain, including completing complex feature integrations like Forms and addressing broker concerns about data transfer policies, which could impact trust and adoption rates if not carefully managed. Overall, Employee Navigator’s deliberate pace in harmonizing platforms while enhancing functionality reflects a calculated strategy to solidify its competitive edge in the benefits administration space.

Ease, an Employee Navigator Company Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Ease, an Employee Navigator Company applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Ease, an Employee Navigator Company and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Ease customers.

Ease, an Employee Navigator Company Key Cloud and HCM Applications

Ease

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Ease, an Employee Navigator Company Direct vs Indirect sales

Ease, an Employee Navigator Company Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified Ease, an Employee Navigator Company Customers

No. of Ease, an Employee Navigator Company Customers: 85000

No. of Ease, an Employee Navigator Company HCM Applications Customers: 85000

No. of Ease, an Employee Navigator Company Cloud HCM Customers: 85000

No. of Ease, an Employee Navigator Company Cloud HCM Subscribers: 3.4 million

The acquisition has significantly expanded Ease’s reach, with the combined entity now supporting over 150,000 businesses, more than 4,000 insurance brokers, and 13 million employees across the U.S. The platform demonstrated robust performance during the 2024 Open Enrollment period, handling over 100,000 daily employee logins without issues and recording over 100,000 unique HR user logins in December, a first for the company. Strategic partnerships, such as with VSP Vision Care since June 2020, have enhanced digital access to core benefits, enabling brokers and HR administrators to deliver customized solutions efficiently. EaseConnect+, a pioneering solution for SMB carrier connectivity, continues to serve clients like Principal Financial, Guardian, and Humana, who were early adopters, reinforcing its value to the market.

Ease, an Employee Navigator Company Market Opportunities, M&A and Geo Expansions

The integration of Ease into Employee Navigator has opened new growth avenues, with the company adding 45 marketplace partners in 2024 and planning to incorporate over 50 more in 2025. A key development is the upcoming integration with UKG’s Ready Payroll, set for April 2025, which will streamline operations for bureaus. Additionally, Ease is advancing its technological capabilities through the beta testing of an AI Support Assistant, designed to provide accurate, audited responses, with further AI-driven initiatives planned for 2025. The $19 million funding round secured in 2019 from investors like Centana Growth Partners has supported ongoing improvements, including team expansion and ecosystem enhancements. These efforts position Ease to capitalize on the increasing demand for integrated, tech-driven HR solutions.

Ease, an Employee Navigator Company Risks and Challenges

The transition from Ease to Employee Navigator presents challenges, notably the delayed sunset of the Ease platform, initially targeted for December 2025 but now without a firm deadline. This uncertainty could affect broker and client confidence, particularly as some brokers hesitate to migrate groups due to data transfer concerns. However, Employee Navigator has implemented policies to ensure employers retain access to historical data, mitigating potential disruptions. The 2019 rebranding from EaseCentral to Ease also highlighted risks like customer confusion, which could resurface if communication falters during the current transition. Clear, proactive engagement with stakeholders will be essential to maintain trust and adoption rates.

Ease, an Employee Navigator Company Ecosystem, Partners, Resellers and SI

Ease operates a dynamic ecosystem, supported by offices in Las Vegas, New York, Omaha, and San Diego, enabling close collaboration with clients and partners. Its partnership network, including agreements with The Standard, Heartland Payroll, and Beam Dental established in 2019, has grown to encompass a marketplace of over 300 integrated partners. The EaseConnect+ feature facilitates seamless connectivity with carriers and third-party administrators, enhancing service delivery for small to mid-sized businesses. As of 2025, Employee Navigator continues to prioritize integrating all critical Ease features, such as Forms and GA support, into its platform, ensuring a cohesive ecosystem that supports brokers, employers, and employees effectively.

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

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