Firstup Strengths, Domain Expertise, and Key Differentiators
Firstup stands as the pioneering intelligent communication platform globally. Over 40 percent of Fortune 100 companies rely on their platform to establish connections with their workforce, create tailored communications, and gather engagement insights at every stage of the employee journey. Through Firstup, employers can access real-time engagement data categorized by organization, department, or individual employee. This empowers leaders to gain comprehensive insights into their workforce, enabling informed decision-making and delivering enhanced experiences throughout the entire employee lifecycle, from hiring to retirement.
Firstup Recent Developments
In June 2023, Firstup unveiled the integration of GenAI into its platform, introducing CommunicationAI. Leveraging the capabilities of GenAI, CommunicationAI brings forth innovative enhancements tailored to enhance employee experiences. This includes streamlining content creation processes and delivering hyper-personalized employee communications aligned with individual needs in terms of topics and tone. With features like generative content, predictions, and automation, CommunicationAI becomes an essential tool for communicators, HR professionals, and people managers. Moreover, employees now have access to an AI-enabled interface, enabling them to request and obtain information seamlessly.
Firstup Mergers and acquisitions (M&A) Activities
In 2021, the merger of SocialChorus and Dynamic Signal, both rapidly expanding SaaS providers in the digital employee experience (DEX) sector, gave rise to Firstup. This newly formed entity emerges as the definitive leader in its category, envisioned to revolutionize employee connectivity through groundbreaking workforce communication strategies. Firstup represents a forward-thinking perspective on the modern workforce, envisioning a future where progressive, employee-centric organizations can seamlessly reach, connect, and engage every worker, regardless of location.
Firstup Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Firstup applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Firstup and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Firstup Intelligent Communication Platform customers.
Firstup Overview
Ownership: - Sumeru Equity Partners
Number of Employees: 300
Functional Market: Workforce Analytics, Onboarding, Performance Management,
Key Verticals: Aerospace and Defense, Automotive, Banking and Financial Services, Communications, Construction, Real Estate, Consumer Packaged Goods, Distribution, K12, Higher Education, Federal Government, State and Local Government, Public Safety, Healthcare, Life Insurance, P&C Insurance, Specialty Insurance, Leisure and Recreation, Hospitality, Life Sciences, Manufacturing, Media, Youth and Elderly Care, Special Cause Nonprofit, Oil and Gas, Chemicals, Professional Services, Retail, Transportation, Utilities,
Firstup Key Cloud and HCM Applications
Firstup Intelligent Communication Platform
Firstup HCM and Cloud HCM Applications Revenues, $M:
Type/Year | 2022 | 2023 | YoY Growth, % |
---|---|---|---|
Total Revenues, $M | Subscribe | Subscribe | Subscribe |
HCM Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* HCM Applications Revenues = License + Support & Maintenance + SaaS ( Hardware and Prof. Services are Excluded )
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Firstup Revenue Breakdown by Type:
Firstup HCM Applications Revenues By Sub-Functional Markets, $M:
Split by Sub-Functional Markets | % of HCM Revenue in the HR Segment | 2023 HCM Revenues, By HR Segment, $M | |
Firstup HCM Applications Revenues By Verticals, $M:
Firstup Total and HCM Applications Revenues by Region:
Region | % of Total Revenues | 2023 Total Revenues, $M | 2023 HCM Applications Revenues, $M |
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Americas | Subscribe | Subscribe | Subscribe |
EMEA | Subscribe | Subscribe | Subscribe |
APAC | Subscribe | Subscribe | Subscribe |
Total | Subscribe | Subscribe | Subscribe |
Firstup Direct vs Indirect sales
Region | Direct Sales | Indirect Sales | Total |
---|---|---|---|
Type % | Subscribe | Subscribe | Subscribe |
Revenues, $M | Subscribe | Subscribe | Subscribe |
Firstup Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified Firstup Customers
No. of Firstup Customers: 500
No. of Firstup HCM Applications Customers: x
No. of Firstup Cloud HCM Customers: 500
No. of Firstup Cloud HCM Subscribers: 18 million
With over 18 million employees connected worldwide, Firstup is the trusted choice of more than 40% of Fortune 100 companies. Industry giants, including Amazon, Dow, Ford, and Hilton, rely on Firstup to connect seamlessly with their workforce, deliver personalized communications, and gain valuable insights to enhance employee engagement.
Firstup Market Opportunities, M&A and Geo Expansions
In early 2023, Firstup bolstered its leadership team by appointing Cheryl Chavez as Chief Product Officer and Ed Bielawa as Chief Technology Officer, reinforcing its market opportunity and solidifying its position as an industry trailblazer. Chavez and Bielawa, both seasoned professionals in the field of enterprise software, are set to play pivotal roles in advancing Firstup's mission. Their wealth of experience will be invaluable in achieving Firstup's objective of connecting the employee experience ecosystem, deepening insights into employee behavior, and offering valuable insights to improve engagement, productivity, and retention.
Firstup’s opportunities lie in horizontal and vertical market expansions. Its reach can extend to diverse sectors, deepening its foothold in new regions. The platform’s ability to enhance employee engagement presents vast market opportunities for businesses striving for a connected, motivated workforce.
Firstup Risks and Challenges
Internal and external risks, including the challenges associated with integrating businesses like SocialChorus and Dynamic Signal, pose a hurdle. Managing complexities, costs, and resource allocation during mergers and acquisitions demands meticulous attention.
Firstup Ecosystem, Partners, Resellers and SI
Firstup seamlessly integrates with top business system providers for various functions including service delivery, engagement and feedback, talent acquisition, wellness programs, learning and development initiatives, rewards and recognition platforms, and performance management. These integrations include well-known names such as ADP, Workday, UKG, Oracle, Medallia, Qualtrics, iCIMS, Achievers, O.C. Tanner, Workhuman, Betterworks, and other industry leaders.
Firstup Cloud Platform (PaaS) and Infrastructure (IaaS) Details
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- Firstup Public Cloud and Infrastructure (IaaS)
- Firstup Platform (PaaS)
- Firstup Application Delivery
- Firstup Private Cloud and Data Centers
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
https://www.appsruntheworld.com/taxonomy
https://www.appsruntheworld.com/FAQ