Fluentgrid Strengths, Domain Expertise, and Key Differentiators
Fluentgrid operates across a broad international footprint, delivering Commercial Off-The-Shelf (COTS) software products that address the operational and commercial needs of energy and water utilities, as well as municipal and community service management. Its suite of solutions, including CIS, MDMS, and the Actilligence® platform, supports digital transformation initiatives by improving efficiency, ensuring administrative accuracy, and enabling advanced analytics. Fluentgrid plays an active role in utility modernization and urban infrastructure development, supporting smart city projects through integrated systems that optimize resource use and citizen service delivery.
Serving over 250 million people through 50+ utilities and municipalities across more than ten countries, the company’s offerings align with current trends in sustainability and smart infrastructure. It maintains adherence to industry standards such as CMMI Level 5 and multiple ISO certifications, which underpin its delivery consistency and operational reliability. Fluentgrid's approach focuses on facilitating seamless digital transformation through smart grid technologies while supporting various sectors, including utilities, urban development, healthcare, and manufacturing.
Fluentgrid Recent Developments
Fluentgrid continues to expand and refine its product portfolio to align with the evolving operational needs of energy utilities and smart city ecosystems. Key developments include the Fluentgrid City Operations Center (COC), which facilitates integration across urban systems such as transportation, utilities, and public safety to enable data-driven governance and predictive insights. The deployment of the COC in Visakhapatnam highlights its applicability in rapid ICCC rollouts. The Smart Meter Operations Center (SMOC), now part of the Actilligence platform, offers centralized visibility and control of smart meter networks, emphasizing real-time analytics and operational security.
Further enhancements include the Utility Command Center (UCC), which integrates multimedia streams, third-party alerts, and remote device operation to improve utility situational awareness and emergency responsiveness. Alongside these platforms, core offerings like CIS, MDMS, DSM, OMS, and the AMI suite continue to support utility digitization, with applications in projects such as New Delhi’s full AMI implementation. Fluentgrid's updates across its solutions, including the Crisis/Emergency Management Center, suggest a continued focus on unifying infrastructure monitoring, event response, and service delivery through integrated digital platforms.
Fluentgrid Mergers and acquisitions (M&A) Activities
Fluentgrid continues to expand and refine its product portfolio to align with the evolving operational needs of energy utilities and smart city ecosystems. Key developments include the Fluentgrid City Operations Center (COC), which facilitates integration across urban systems such as transportation, utilities, and public safety to enable data-driven governance and predictive insights. The deployment of the COC in Visakhapatnam highlights its applicability in rapid ICCC rollouts. The Smart Meter Operations Center (SMOC), now part of the Actilligence platform, offers centralized visibility and control of smart meter networks, emphasizing real-time analytics and operational security.
Further enhancements include the Utility Command Center (UCC), which integrates multimedia streams, third-party alerts, and remote device operation to improve utility situational awareness and emergency responsiveness. Alongside these platforms, core offerings like CIS, MDMS, DSM, OMS, and the AMI suite continue to support utility digitization, with applications in projects such as New Delhi’s full AMI implementation. Fluentgrid's updates across its solutions, including the Crisis/Emergency Management Center, suggest a continued focus on unifying infrastructure monitoring, event response, and service delivery through integrated digital platforms.
Fluentgrid Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Fluentgrid applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Fluentgrid and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Smart Utility, Smart Grid, Smart City, Actilligence customers.
Fluentgrid Overview
Ownership: - x
Number of Employees: 900
Functional Market: Workforce Analytics, Workforce Scheduling, Task Management, Time and Attendance,
Key Verticals: Government, Transportation, Utility,
Fluentgrid Key Cloud and HCM Applications
Smart Utility, Smart Grid, Smart City, Actilligence
Fluentgrid HCM and Cloud HCM Applications Revenues, $M:
| Type/Year | 2023 | 2024 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| HCM Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* HCM Applications Revenues = License + Support & Maintenance + SaaS ( Hardware and Prof. Services are Excluded )
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Fluentgrid Revenue Breakdown by Type:
Fluentgrid HCM Applications Revenues By Sub-Functional Markets, $M:
Split by Sub-Functional Markets | % of HCM Revenue in the HR Segment | 2024 HCM Revenues, By HR Segment, $M | |
Fluentgrid HCM Applications Revenues By Verticals, $M:
Fluentgrid Total and HCM Applications Revenues by Region:
| Region | % of Total Revenues | 2024 Total Revenues, $M | 2024 HCM Applications Revenues, $M |
|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe |
Fluentgrid Direct vs Indirect sales
| Type | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
Fluentgrid Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified Fluentgrid Customers
No. of Fluentgrid Customers: x
No. of Fluentgrid HCM Applications Customers: x
No. of Fluentgrid Cloud HCM Customers: x
No. of Fluentgrid Cloud HCM Subscribers: 100 Million
Fluentgrid serves a diverse and prestigious customer base, primarily in the energy utilities and smart city sectors. Key clients include the New Delhi Municipal Council (NDMC), which implemented Fluentgrid’s solutions for 100% Advanced Metering Infrastructure (AMI) coverage, and Assam Power Distribution Company Limited (APDCL), recognized for its comprehensive smart grid project under the National Smart Grid Mission.
Other notable customers include power distribution companies in Odisha, Andhra Pradesh (Eastern and Southern Power Distribution Companies), and West Bengal (WBSEDCL), as well as Uttar Pradesh Power Corporation Ltd. (UPPCL), which deployed the world’s largest utility billing system on the cloud.
Fluentgrid has also supported smart city initiatives, such as Visakhapatnam’s fully integrated Integrated Command and Control Center (ICCC) and Lucknow’s Smart City Command Center, which played a critical role during the COVID-19 response. Internationally, Fluentgrid serves clients like Entice Energy, a UK-based gas retailer. These partnerships highlight Fluentgrid’s ability to deliver tailored solutions for large-scale utility operations and urban management projects, serving over 100 million consumers globally.
Fluentgrid Market Opportunities, M&A and Geo Expansions
Fluentgrid's products have achieved widespread success, seamlessly operating in numerous utilities and cities globally. The company actively invests in training and certifying the resources of its implementation partners, ensuring proficient deployment and support for Fluentgrid products. Amidst the challenges posed by COVID-19, Fluentgrid, based in Visakhapatnam, continues its support to smart city administrators, having initially deployed solutions as part of the National Smart Cities Mission. Notably, Fluentgrid is in the process of operationalizing its solutions for Kochi smart city and stands prepared to extend similar support to other cities.
Fluentgrid Risks and Challenges
Fluentgrid operates in a dynamic and competitive environment, facing several risks that could impact its growth. Cybersecurity is a primary concern, as smart grids involve extensive data transmission and connectivity, making them vulnerable to cyberattacks. Ensuring the security and privacy of customer data is critical to maintaining trust and complying with regulations like GDPR and local data protection laws. The company also faces competition from other smart grid and smart city software providers, which could pressure pricing and market share.
Economic factors, such as budget constraints for utilities during economic downturns, may delay or reduce investments in technology solutions, potentially affecting Fluentgrid’s revenue. Additionally, the complexity of integrating diverse technologies and the need for standardization across utility systems pose operational challenges. Fluentgrid must continuously innovate and invest in R&D to address these risks and maintain its competitive edge.
Fluentgrid Ecosystem, Partners, Resellers and SI
Fluentgrid thrives within a robust ecosystem that enhances its ability to deliver comprehensive solutions. The company partners with leading technology providers, such as Amazon Web Services (AWS) and IFS, to leverage advanced cloud services and enterprise software, ensuring its solutions are scalable, secure, and efficient (AWS Partner, IFS Partner).
These partnerships enable Fluentgrid to integrate its software with existing utility infrastructures and cloud platforms, providing end-to-end services from development to implementation. Fluentgrid also collaborates with business and implementation partners, including meter manufacturers and system integrators, to ensure compatibility with a wide range of systems. This ecosystem approach strengthens Fluentgrid’s position as a trusted partner in the digital transformation of utilities and smart cities, allowing it to deliver tailored solutions that meet diverse customer needs.
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
https://www.appsruntheworld.com/taxonomy
https://www.appsruntheworld.com/FAQ
