isolved Among HCM Top 500

11215 N. Community House Rd, Suite 800

Charlotte, NC, 28277, United States

1 800-733-8839


isolved Strengths, Domain Expertise, and Key Differentiators

iSolved HCM is an industry human capital management technology company that brings together the key workforce functions in one robust, easy-to-use platform, iSolved.

In February 2020, isolved released a new tablet-based time clock that functions with the time and attendance core functionality of its HCM platform, iSolved. The new iSolved Touch time clock delivers a user-friendly interface with an interactive touchscreen operation that optimizes clocking in and out.

iSolved, now with Mojo, makes it easy for teams to build connections and unleash innovation. The HCM platform manages all mission-critical functions, including payroll, HR, time and attendance, and benefits, delivered from a single application. Built-in tools and features boost engagement, collaboration and performance. It has achieved rapid market share, with more than 100,000 employers and 5 million employees and growing. iSolved is delivered through elite, regional payroll providers who provide customers with the white-glove service they demand. This approach gives employers access to a cutting-edge HCM solution while retaining the local service relationship they prefer.

isolved Recent Developments

In September 2021, isolved launched isolved Expense Management. isolved Expense Management eliminates the need to sign into a different system which means employees have a consistent, easy-to-navigate experience available from any device. So now employees and employers have access to everything they need to manage expenses, get the reports they want, and even more importantly, get back to the business of doing their jobs sooner.

In March 2020, Mark Duffell has been named Chief Executive Officer and will oversee iSolved HCM, the iSolved Network and Infinisource operations as the cloud company embarks on its next chapter of growth. With Duffell's appointment, former CEO Dave Dawson moves to the iSolved Board of Directors, where he will continue to support the company and its executive leadership.

isolved Mergers and acquisitions (M&A) Activities

In April 2021, isolved acquired Givful, a workplace philanthropy platform that revolutionizes the way people give and volunteer to purposely impact the world. Together, isolved and Givful are democratizing corporate social responsibility programs for SMB and mid-market businesses through modern human capital management solution that purposefully engages today's workforce.

In January 2019 iSolved HCM acquired Sage Payroll Solutions, the US-based payroll outsourcing business of The Sage Group. SPR includes more than 44,000 small- to midsized companies as customers through both direct sales and licensees, which will extend the iSolved technology to more than 145,000 employers once the transaction has completed. The acquisition accelerates iSolved growth in the human capital management industry, targeted toward the midmarket, and increases its licensee and partner network as well.

In September 2018, iSolved HCM acquired AmCheck, a provider of payroll services with offices across the nation. This new partnership is a mutually beneficial advancement of the close relationship between the two companies that started when AmCheck joined the iSolved Network of Certified Partners and chose to use the iSolved technology platform to serve its customers.

isolved Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying isolved applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of isolved and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified isolved Cloud, customers.

isolved Key Cloud and HCM Applications

isolved Cloud,

isolved HCM and Cloud HCM Applications Revenues, $M:

Type/Year20192020YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
HCM Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud HCM Applications Revenues, $M Subscribe Subscribe Subscribe

* HCM Applications Revenues = License + Support & Maintenance + SaaS ( Hardware and Prof. Services are Excluded )
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

isolved Revenue Breakdown by Type:

TypeLicenseProf. ServicesHardwareSupport & MaintenanceSaaSPaaSIaaSOther (Non Enterprise Application Revenues)Total
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe 100%
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe

isolved Total and HCM Applications Revenues by Region:

Region% of Total Revenues2020 Total Revenues, $M2020 HCM Applications Revenues, $M
Americas Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe

isolved Direct vs Indirect sales

RegionDirect SalesIndirect SalesTotal
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

isolved Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified isolved Customers

No. of isolved Customers: 145000

No. of isolved HCM Applications Customers: 145000

No. of isolved Cloud HCM Customers: 145000

No. of isolved Cloud HCM Subscribers: 5000000

isolved sells into 145,000 employers covering five million employees. Most of its customers are small and midsized companies. Among iSolved customers are: Stockman Management, Leader Logistics Group, Executive Search Firm, Meridian Title Corporation, New Theatre Restaurant, and others.

isolved Market Opportunities, M&A and Geo Expansions

In July 2021, isolved acquired predictive people analytics platform TrenData HR. The acquisition will help organizations of all sizes – not just the largest enterprises – to maximize business and people outcomes from their HR data. Later in September isolved launched isolved Predictive People Analytics to deliver a range of configurable dashboards to managers. These dashboards provide analysis and forecasting of key workforce trends such as turnover and diversity, while also presenting a voice-activated assistant to deliver answers for a near-infinite number of HR-related questions using artificial intelligence.

In May 2019 iSolved HCM, an Accel-KKR portfolio company acquired HK Payroll Services, a provider of payroll services headquartered in Iowa. This acquisition is a mutually beneficial advancement of the relationship between the two companies that started when HKP joined the iSolved Network and selected the iSolved technology platform to service its payroll and HR customers.

In September 2016, iSolved HCM was spun off from Infinisource Benefit Services, which helps companies manage COBRA, FSA and other benefit services. iSolved HCM will focus on selling payroll, HR and time-tracking applications to the small and midsized business market. Infinisource created iSolved HCM(then called Infinisolved HCM) in 2012 following investment from Accel KKR and the purchase of Qqest for its time and attendance apps.

In 2017, iSolved HCM boosted its customer count to 45,000 from 20,000 with the help of its channel partners, many of which were offering products like Sage Paychoice.

isolved Risks and Challenges

Keeping up with its breakneck growth and scaling out its reseller network in the US and other countries is key to its long-term success.

isolved Ecosystem, Partners, Resellers and SI

The iSolved Network is iSolved's ecosystem from independent partner and entrepreneurs. One of the iSolved partners is Performance HCM – for their testimonial video.

isolved Cloud Platform (PaaS) and Infrastructure (IaaS) Details

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  • isolved Public Cloud and Infrastructure (IaaS)
  • isolved Platform (PaaS)
  • isolved Application Delivery
  • isolved Private Cloud and Data Centers

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: Us

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