Mercer Marsh Benefits Among HCM Top 500

Gordon House, Greencoat Place

London, x, SW1P 1PH, United Kingdom

44 20-3328-4000


Mercer Marsh Benefits Strengths, Domain Expertise, and Key Differentiators

Thomsons Online Benefits is the business behind Darwin, a benefits administration and engagement solution for global organizations. In 97 countries and 32 languages, Darwin is as a complete SaaS-based benefits administration platform. Darwin integrates into the wider HCM infrastructure used by global organizations to enable and maximize the value of reward and benefits by automating administration, providing a consumer grade employee experience and minimizing exposure to risk. Darwin is also the most advanced benefits software in the market, with Gartner believing that Darwin is at least 6 years ahead of the market.

Mercer Marsh Benefits Recent Developments

Thomsons Online Benefits is the business behind Darwin, a benefits administration and engagement solution for global organizations in 97 countries and 32 languages.

Mercer Marsh Benefits Mergers and acquisitions (M&A) Activities

In December 2016, Thomsons Online Benefits was acquired by Mercer. The combination of Thomsons’ Darwin technology with Mercer aligns to the growing demand from multinational employers to offer a common yet locally tailored employee benefits platform that delivers the latest in creative engagement, modern design, analytic insights and administrative efficiency and support. The acquisition also drives future growth in local markets across the world where Thomsons and Mercer are already well established by putting technology at the heart of addressing employer and employee needs.

Mercer Marsh Benefits Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Mercer Marsh Benefits applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Mercer Marsh Benefits and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Darwin, customers.

Mercer Marsh Benefits Key Cloud and HCM Applications


Mercer Marsh Benefits HCM and Cloud HCM Applications Revenues, $M:

Type/Year20202021YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
HCM Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud HCM Applications Revenues, $M Subscribe Subscribe Subscribe

* HCM Applications Revenues = License + Support & Maintenance + SaaS ( Hardware and Prof. Services are Excluded )
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

Mercer Marsh Benefits Revenue Breakdown by Type:

TypeLicenseProf. ServicesHardwareSupport & MaintenanceSaaSPaaSIaaSOther (Non Enterprise Application Revenues)Total
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe 100%
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe

Mercer Marsh Benefits Total and HCM Applications Revenues by Region:

Region% of Total Revenues2021 Total Revenues, $M2021 HCM Applications Revenues, $M
Americas Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe

Mercer Marsh Benefits Direct vs Indirect sales

RegionDirect SalesIndirect SalesTotal
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

Mercer Marsh Benefits Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified Mercer Marsh Benefits Customers

No. of Mercer Marsh Benefits Customers: 400

No. of Mercer Marsh Benefits HCM Applications Customers: 400

No. of Mercer Marsh Benefits Cloud HCM Customers: 400

No. of Mercer Marsh Benefits Cloud HCM Subscribers: 4milion

Thomsons Online Benefits has more than 400 clients. Among them are: Bristol-Myers Squibb, Simplyhealth, Live Nation Entertainment, OVO Energy, Sage, Mundipharma, Samsung, Cisco EMEAR and many others.

Mercer Marsh Benefits Market Opportunities, M&A and Geo Expansions

Darwin is technology that provides a fully automated solution. As a consequence, clients are able to license Darwin and run it within their own HR operation. Other technology solutions require people to do manual administration and therefore, they are not able to support an in-sourced model.

The recent acquisition by Mercer allows Thomsons to deliver a unique end-to-end solution combining best of breed technology and broking, all powered by Darwin. Enabling Mercer customers to harness the power of their data and the opportunities that brings to provide the best outcome for them and their employees.

Mercer Marsh Benefits Risks and Challenges

Thomsons Online Benefits is a wholly-owned subsidiary of Mercer

Mercer Marsh Benefits Ecosystem, Partners, Resellers and SI

To help meet the needs of global businesses, Thomsons has teams in the UK, Romania, Singapore and the US to enable it to service its global client base. Thomsons also have established a number of partnerships and strategic alliances with numerous leaders in the HR and consulting spaces such as ADP, NGA, Xerox, SAP SuccessFactors and others.

Mercer Marsh Benefits Cloud Platform (PaaS) and Infrastructure (IaaS) Details

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  • Mercer Marsh Benefits Public Cloud and Infrastructure (IaaS)
  • Mercer Marsh Benefits Platform (PaaS)
  • Mercer Marsh Benefits Application Delivery
  • Mercer Marsh Benefits Private Cloud and Data Centers

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: Us

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