Neocase Strengths, Domain Expertise, and Key Differentiators
Neocase Software, established in 2001, is a leading provider of cloud-based Human Resources (HR) service delivery solutions. The company's platform is designed to automate administrative tasks, streamline workflows, and enhance overall HR efficiency.​
Neocase's platform offers a comprehensive suite of features, including:​ Collaborative Case Management: Facilitates efficient handling of employee inquiries and issues.​ Business Process Automation: Automates routine HR processes to reduce manual workload.​ Electronic Document Management: Enables secure storage and retrieval of HR documents.​Personalized Knowledge Base: Provides employees with access to tailored HR information.​ Self-Service Portal: Empowers employees to manage their HR needs independently.​ Analytics: Offers insights into HR operations for informed decision-making.​
A notable differentiator is Neocase's integration of artificial intelligence (AI) features, such as those powered by Azure OpenAI GPT, which enhance the efficiency and responsiveness of HR services. Neocase serves a diverse clientele, including major organizations like Société Générale, Chanel, Thales, Air France, AG2R La Mondiale, Tata Communications Services, UCB Pharma, National Oil Varco, and PSA Group. The company's solutions are utilized by over 6 million employees across 180 countries, reflecting its extensive global footprint.
Neocase Software's commitment to innovation, comprehensive feature set, and global reach position it as a formidable player in the cloud-based HR service delivery market. By continuously enhancing its platform with advanced technologies like AI, Neocase empowers organizations to optimize their HR operations and improve employee experiences.
Neocase Recent Developments
Neocase Software has made significant strides in enhancing its HR service delivery solutions. In 2023, the company introduced six innovative features, including AI-driven document processing, a knowledge base powered by Azure OpenAI GPT, automatic qualification of employee requests, intelligent translation of HR inquiries, a mobile application for employees, and a new data warehouse.
Neocase Mergers and acquisitions (M&A) Activities
Neocase Software has made significant strides in enhancing its HR service delivery solutions. In 2023, the company introduced six innovative features, including AI-driven document processing, a knowledge base powered by Azure OpenAI GPT, automatic qualification of employee requests, intelligent translation of HR inquiries, a mobile application for employees, and a new data warehouse.
Neocase Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Neocase applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Neocase and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Neocase HR, Neocase Finance customers.
Neocase Overview
Ownership: - x
Number of Employees: 130
Functional Market: Workforce Analytics, Core HR, Onboarding, Performance Management,
Key Verticals: Aerospace and Defense, Automotive, Banking and Financial Services, Communication, CPG, Distribution, Education, Healthcare, Insurance, Leisure and Hospitality, Life Sciences, Manufacturing, Media, Non Profit, Oil Gas Chemicals, Professional Services, Retail, Transportation, Utility,
Neocase Key Cloud and HCM Applications
Neocase HR, Neocase Finance
Neocase HCM and Cloud HCM Applications Revenues, $M:
| Type/Year | 2023 | 2024 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| HCM Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* HCM Applications Revenues = License + Support & Maintenance + SaaS ( Hardware and Prof. Services are Excluded )
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Neocase Revenue Breakdown by Type:
Neocase HCM Applications Revenues By Sub-Functional Markets, $M:
Split by Sub-Functional Markets | % of HCM Revenue in the HR Segment | 2024 HCM Revenues, By HR Segment, $M | |
Neocase HCM Applications Revenues By Verticals, $M:
Neocase Total and HCM Applications Revenues by Region:
| Region | % of Total Revenues | 2024 Total Revenues, $M | 2024 HCM Applications Revenues, $M |
|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe |
Neocase Direct vs Indirect sales
| Type | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
Neocase Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified Neocase Customers
No. of Neocase Customers: 200
No. of Neocase HCM Applications Customers: x
No. of Neocase Cloud HCM Customers: x
No. of Neocase Cloud HCM Subscribers: x
Neocase serves over 200 clients worldwide, with a user base exceeding 6 million employees across 180 countries. Notable clients include MGM Resorts, Bank of New York-Mellon, Smiths Group, SNCF, Societe Generale, Baker Hughes, World Bank, Thales Group, Renault, Air France, Canadian Tire, MAIF, UCB, AXA, and Groupe PSA. ​
Neocase Market Opportunities, M&A and Geo Expansions
The company's expansion into mid-market segments presents significant growth opportunities. By tailoring its offerings to organizations with 1,500 employees and more, Neocase aims to address the digitalization needs of smaller structures. The recent funding supports this initiative, enabling the development of solutions like HR Ready to cater to these markets.
Neocase Risks and Challenges
Neocase faces internal challenges in maintaining operational efficiency amid rapid expansion and integrating new technologies seamlessly. Externally, the company must navigate market competition and evolving customer demands. Expanding into new regions also requires strategic planning and localized approaches to address diverse market needs effectively.
Neocase Ecosystem, Partners, Resellers and SI
Neocase Software has strategically expanded its ecosystem through key partnerships and integrations, enhancing its position in the cloud-based HR service delivery market.​ Building upon its longstanding alliance with Microsoft, Neocase has fully integrated its HR solutions into Microsoft Teams. This integration introduces "Neo," an AI-powered chatbot that provides employees with 24/7 access to HR services directly within the Teams environment. Employees can interact with Neo to access personalized knowledge base articles, manage HR cases, and engage in live chats with HR representatives, all within the Teams platform.
Beyond these partnerships, Neocase continues to broaden its integration capabilities. The company offers pre-built connectors with leading Human Capital Management systems, including Workday, SAP SuccessFactors, and Talentsoft. Additionally, Neocase integrates with electronic signature solutions like DocuSign and AdobeSign, facilitating seamless HR processes such as contract management and document archiving.​
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
https://www.appsruntheworld.com/taxonomy
https://www.appsruntheworld.com/FAQ
