QuestionPro Strengths, Domain Expertise, and Key Differentiators
QuestionPro is a global provider of online survey and research services, including specific platforms for Customer Experience, Research & Insights, and Employee/Workforce experience, that are used and trusted by thousands of companies worldwide, including more than a dozen in the Fortune 500 and numerous vehicle brands such as BMW.
QuestionPro Recent Developments
In November 2021, QuestionPro has acquired Bryght AI, a conversational intelligence platform that helps companies drive customer retention, satisfaction, conversion and compliance by analyzing digital customer brand engagement. QuestionPro will add Bryght AI’s technology across all of its survey and research platforms.
QuestionPro Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying QuestionPro applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of QuestionPro and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified QuestionPro customers.
Ownership: - x
Number of Employees: 400
Functional Market: Performance Management,
Key Verticals: Aerospace and Defense, Automotive, Banking and Financial Services, Communication, Construction, Real Estate, Consumer Packaged Goods, Distribution, K161, Higher Education, Federal Government, State and Local Government, Public Safety, Healthcare, Life Insurance, P&C Insurance, Specialty Insurance, Leisure and Recreation, Hospitality, Life Sciences, Manufacturing, Media, Faith-Based Nonprofit, Youth and Elderly Care, Special Cause Nonprofit, Oil and Gas, Chemicals, Professional Services, Retail, Transportation, Utilities,
QuestionPro Key Cloud and HCM Applications
QuestionPro HCM and Cloud HCM Applications Revenues, $M:
|Type/Year||2020||2021||YoY Growth, %|
|Total Revenues, $M||Subscribe||Subscribe||Subscribe|
|HCM Applications Revenues, $M||Subscribe||Subscribe||Subscribe|
|Cloud HCM Applications Revenues, $M||Subscribe||Subscribe||Subscribe|
* HCM Applications Revenues = License + Support & Maintenance + SaaS ( Hardware and Prof. Services are Excluded )
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
QuestionPro Revenue Breakdown by Type:
|Type||License||Prof. Services||Hardware||Support & Maintenance||SaaS||PaaS||IaaS||Other (Non Enterprise Application Revenues)||Total|
|% of Total Revenues||Subscribe||Subscribe||Subscribe||Subscribe||Subscribe||Subscribe||Subscribe||Subscribe||100%|
QuestionPro HCM Applications Revenues By Sub-Functional Markets, $M:
Split by Sub-Functional Markets
2021 HCM Revenues, By Sub-Functional Markets, $M
QuestionPro HCM Applications Revenues By Verticals, $M:
QuestionPro Total and HCM Applications Revenues by Region:
|Region||% of Total Revenues||2021 Total Revenues, $M||2021 HCM Applications Revenues, $M|
QuestionPro Direct vs Indirect sales
|Region||Direct Sales||Indirect Sales||Total|
QuestionPro Customers - Breakdown by Geo, Size, Vertical and Product
No. of QuestionPro Customers: x
No. of QuestionPro HCM Applications Customers: x
No. of QuestionPro Cloud HCM Customers: x
No. of QuestionPro Cloud HCM Subscribers: x
Question Pro has over 3.5 million users across 40 countries
QuestionPro Market Opportunities, M&A and Geo Expansions
In 2020, QuestionPro has acquired Enprecis Group from Bregal Sagemount, a growth-focused private equity firm. Enprecis is a customer and vehicle experience management for the automotive industry. With the acquisition, QuestionPro is announcing a new service – AutoX – which is the first and only 360-degree solution for OEMs - where data from Employees, Customers, Research and Vehicle Quality are combined and analyzed in a single data platform.
QuestionPro Risks and Challenges
Despite being reasonably priced, customers are likely to end up paying more for additional advanced features.
QuestionPro Ecosystem, Partners, Resellers and SI
QuestionPro has offices in the US, Mexico, Germany, the United Arab Emirates and India.
QuestionPro Cloud Platform (PaaS) and Infrastructure (IaaS) Details
Subscribe to read more about:
- QuestionPro Public Cloud and Infrastructure (IaaS)
- QuestionPro Platform (PaaS)
- QuestionPro Application Delivery
- QuestionPro Private Cloud and Data Centers
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
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