Restaurant365 Strengths, Domain Expertise, and Key Differentiators
Restaurant365 is the industry-specific, all-in-one, cloud-based solution for accounting, inventory management, scheduling, payroll, and HR—purpose-built for the restaurant sector. Its enterprise-grade software streamlines daily operations, empowering restaurant operators to effectively manage food costs and optimize labor efficiency. Through robust integrations and open APIs, Restaurant365 seamlessly connects with point-of-sale systems, vendors, and financial institutions, enabling accurate, real-time reporting and delivering comprehensive visibility into business performance.
Restaurant365 Recent Developments
In February 2024, Restaurant365 announced the launch of its new Tip Automation Tool, designed to simplify the complex but critical process of tip management. This innovation enables restaurant operators to streamline tip distribution and accounting, allowing leaders to shift focus toward strategic priorities and operational excellence.
In April 2023, Restaurant365 introduced R365 Intelligence, a purpose-built business intelligence (BI) solution designed specifically for the restaurant industry. This advanced tool empowers operators with actionable insights to drive growth, improve decision-making, and maintain operational efficiency. R365 Intelligence integrates real-time data from Restaurant365’s comprehensive reporting and dashboards with information from emerging technologies—including AI, voice interfaces, chatbots, self-ordering kiosks, and IoT devices—offering a holistic view of restaurant performance and enabling data-driven strategy across all areas of the business.
Restaurant365 Mergers and acquisitions (M&A) Activities
In February 2024, Restaurant365 announced the launch of its new Tip Automation Tool, designed to simplify the complex but critical process of tip management. This innovation enables restaurant operators to streamline tip distribution and accounting, allowing leaders to shift focus toward strategic priorities and operational excellence.
In April 2023, Restaurant365 introduced R365 Intelligence, a purpose-built business intelligence (BI) solution designed specifically for the restaurant industry. This advanced tool empowers operators with actionable insights to drive growth, improve decision-making, and maintain operational efficiency. R365 Intelligence integrates real-time data from Restaurant365’s comprehensive reporting and dashboards with information from emerging technologies—including AI, voice interfaces, chatbots, self-ordering kiosks, and IoT devices—offering a holistic view of restaurant performance and enabling data-driven strategy across all areas of the business.
Restaurant365 Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Restaurant365 applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Restaurant365 and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Restaurant365, Restaurant365 Accounting, Restaurant365 Inventory and Purchasing, Restaurant365 Workforce Management customers.
Restaurant365 Overview
Ownership: - x
Number of Employees: 4500
Functional Market: Workforce Scheduling, Core HR, Payroll, Onboarding, Recruiting, Learning and Development,
Key Verticals: Leisure and Hospitality, Professional Services, Retail,
Restaurant365 Key Cloud and HCM Applications
Restaurant365, Restaurant365 Accounting, Restaurant365 Inventory and Purchasing, Restaurant365 Workforce Management
Restaurant365 HCM and Cloud HCM Applications Revenues, $M:
| Type/Year | 2023 | 2024 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| HCM Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* HCM Applications Revenues = License + Support & Maintenance + SaaS ( Hardware and Prof. Services are Excluded )
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Restaurant365 Revenue Breakdown by Type:
Restaurant365 HCM Applications Revenues By Sub-Functional Markets, $M:
Split by Sub-Functional Markets | % of HCM Revenue in the HR Segment | 2024 HCM Revenues, By HR Segment, $M | |
Restaurant365 HCM Applications Revenues By Verticals, $M:
Restaurant365 Total and HCM Applications Revenues by Region:
| Region | % of Total Revenues | 2024 Total Revenues, $M | 2024 HCM Applications Revenues, $M |
|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe |
Restaurant365 Direct vs Indirect sales
| Type | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
Restaurant365 Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified Restaurant365 Customers
No. of Restaurant365 Customers: 40000
No. of Restaurant365 HCM Applications Customers: x
No. of Restaurant365 Cloud HCM Customers: x
No. of Restaurant365 Cloud HCM Subscribers: x
Restaurant365 serves a broad and diverse customer base across the restaurant industry, ranging from single-location establishments to large enterprise groups. Its platform is trusted by operators in nearly every segment of the market, including: Enterprise and Multi-Unit Restaurant Groups, Independent and Single-Location Restaurants, Accounting and Consulting Firms Specializing in Hospitality, Quick-Service Restaurants (QSRs), Fast Casual and Casual Dining Chains, Fine Dining Establishments, Concept-Specific Venues such as pizzerias, taquerias, burger and chicken restaurants, Asian cuisine, and sandwich shops.
Representative customers and franchise groups include: Burger King, Taco Bell, Wendy’s, KFC, Subway, Sbarro, Popeyes, Pizza Hut, Domino’s, Papa John’s, Blaze Pizza, Wingstop, Chipotle Mexican Grill, Buffalo Wild Wings, IHOP, Applebee’s, Freddy’s Frozen Custard & Steakburgers, Five Guys, Del Taco, Taco John’s, Sweet Lou’s, Zia Taqueria, Nick’s Pizza & Pub, Eli’s Restaurant Group, Hugo’s, Antoine’s, Galatoire’s, Xochi, Kona Grill, Jinya Ramen Bar, HuHot Mongolian Grill, Maru Group Hospitality, Jimmy John’s, Snarf’s Sandwiches, Capriotti’s Sandwich Shop, Arby’s—as well as leading firms such as Paperchase, Cerboni Accounting Services, OCRA, and Lion Chaser Development Group. This wide-ranging customer footprint highlights Restaurant365’s scalability and relevance across all tiers of the foodservice industry.
Restaurant365 Market Opportunities, M&A and Geo Expansions
In May 2024, Restaurant365 secured a $175 million funding round led by long-standing partner ICONIQ Growth, with continued support from existing investors, including KKR and L Catterton. This milestone follows 12 consecutive quarters of surpassing sales targets, reinforcing strong investor confidence in the company’s long-term growth trajectory. The capital will be used to enhance enterprise-grade capabilities, expand the workforce and payroll product suite, and further support the needs of leading global hospitality brands. Additionally, the funding will strengthen Restaurant365’s balance sheet, enabling strategic acquisitions and continued organic growth.
Restaurant365 Risks and Challenges
Recent leadership transitions at Restaurant365 may represent both an opportunity and a potential operational risk as the company continues to scale. In February 2024, Kate Kemp was appointed Chief People Officer, and Jessica Lanier was named Chief Financial Officer. Subsequently, in January 2025, Ryan Polk joined as Chief Product & Technology Officer, and Kim Peretti as Chief Customer Officer. While the addition of experienced executives supports strategic growth objectives, multiple leadership changes within a short timeframe may pose short-term integration challenges and potential disruption to organizational continuity.
Restaurant365 Ecosystem, Partners, Resellers and SI
Restaurant365 maintains a robust and diversified partnership ecosystem consisting of three primary categories: Channel & Service Partners, Vendor Partners, and Technology Partners. These strategic alliances enhance the platform's capabilities and broaden its reach across the restaurant industry. Notable partners include BTBK, People Serving People, Sinergy Management, Adora, Avibra, Clover, Focus, HangerRush, Olo, OpenTable, PosNet, SpotOn, Clarifiable, Fintech, PepsiCo, ServiceChannel, and Sysco, among many others. These collaborations enable Restaurant365 to deliver integrated, end-to-end solutions that support the operational, financial, and technological needs of modern restaurant businesses.
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
https://www.appsruntheworld.com/taxonomy
https://www.appsruntheworld.com/FAQ
