SETS Acknowledged as a Key HR Software Provider by APPS RUN THE WORLD in the HCM Top 500 Market Report

5th & 6th floor, Bloc A2-1, Emir Bechir St., Bashoura 933, Lazaristes Bldg. Riad El Solh

Beirut, x, x, Lebanon

961 197-5555

https://www.sets.com.lb/

611 SETS

SETS Strengths, Domain Expertise, and Key Differentiators

SETS’ flagship product, People365, exemplifies the company’s capability to design comprehensive, intuitive solutions for human capital management. Widely adopted and trusted across the market, People365 reflects SETS’ commitment to delivering value-driven, user-centric technologies. In line with its forward-looking vision, SETS has integrated Artificial Intelligence (AI) and Machine Learning (ML) into its solutions. By harnessing these advanced technologies, the company empowers its clients to enhance decision-making, streamline operations, and gain a competitive edge.

SETS Recent Developments

SETS has been making waves in the IT industry by staying at the forefront of technology trends. Recently, the company achieved a remarkable milestone by becoming one of the first partners in the Middle East to attain Nutanix Master Status. This recognition highlights SETS' expertise and competence in cloud-based solutions. Additionally, Commvault, a prominent data management, and protection provider, appointed SETS as an authorized partner, further solidifying SETS' commitment to expanding markets and providing top-notch support to its end-user customers through strategic partnerships.

SETS Mergers and acquisitions (M&A) Activities

No M&A activities in the last 12 months.

SETS Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying SETS applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of SETS and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified People365 customers.

SETS Key Cloud and HCM Applications

People365

SETS HCM and Cloud HCM Applications Revenues, $M:

Type/Year20232024YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
HCM Applications Revenues, $M Subscribe Subscribe Subscribe

* HCM Applications Revenues = License + Support & Maintenance + SaaS ( Hardware and Prof. Services are Excluded )
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

SETS Revenue Breakdown by Type:

TypeLicenseServicesHardwareS&MSaaSPaaSIaaSOtherTotal
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe 100%
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe

SETS Total and HCM Applications Revenues by Region:

Region% of Total Revenues2024 Total Revenues, $M2024 HCM Applications Revenues, $M
Americas Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe

SETS Direct vs Indirect sales

TypeDirect SalesIndirect SalesTotal
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

SETS Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified SETS Customers


No. of SETS Customers: 1200

No. of SETS HCM Applications Customers: x

No. of SETS Cloud HCM Customers: x

No. of SETS Cloud HCM Subscribers: 357000


SETS delivers comprehensive enterprise solutions that address critical business requirements across a broad spectrum of sectors in both the Lebanese and regional markets. These sectors include banking and financial services, healthcare, telecommunications, education, government, and public institutions. In recent years, SETS has experienced notable revenue growth, driven in large part by the strong market performance of its flagship solution, People365. This robust Human Capital Management system is trusted by over 357,000 users across more than 1,200 organizations. People365’s diverse client portfolio includes prominent organizations such as Al Rostamani Group, Al-Ayuni, NASCO, SGBL, Lebanese American University, Afkar Holding, Sucafina, Libano-Suisse Insurance Company, Byblos Bank, Bank of Beirut, FDC, Le Gray Beirut, Mount Lebanon Hospital, Sanofi, Adir Insurance, and many others.

SETS Market Opportunities, M&A and Geo Expansions

The IT industry in the Middle East is experiencing rapid growth, fueled by widespread digital transformation and the accelerated adoption of emerging technologies. Key innovations such as cloud computing, the Internet of Things (IoT), Artificial Intelligence (AI), and Machine Learning (ML) are poised to play a pivotal role in reshaping business operations across multiple sectors. As organizations increasingly turn to technology to drive efficiency, enhance security, and elevate customer experience, SETS is strategically positioned to capitalize on these evolving market demands by delivering innovative, customized solutions that meet the region’s dynamic needs.

With operations spanning Lebanon, Jordan, Saudi Arabia, the UAE, Qatar, Kuwait, Bahrain, and Oman, SETS is strategically positioned to expand its footprint across the Middle East and into new international markets. As digital transformation continues to accelerate worldwide, SETS is well-equipped to capitalize on emerging opportunities across diverse regions and industries seeking advanced IT solutions.

SETS Risks and Challenges

The fast-paced evolution of the IT landscape presents ongoing go-to-market challenges for SETS. Remaining competitive and consistently delivering innovative solutions requires a proactive strategic approach and a high degree of adaptability. As technological advancements continue to accelerate, SETS must stay aligned with emerging market trends and effectively leverage its domain expertise to maintain a leadership position in the industry.

SETS Ecosystem, Partners, Resellers and SI

SETS has built a robust ecosystem through strategic technology integrations and partnerships with leading global vendors and brands. The company collaborates with industry giants such as Huawei, HPE, Commvault, Nutanix, Splunk, Veeam, Microsoft, Cisco, VMware, and others to deliver high-quality, innovative solutions to its clients. By maintaining a strong presence both regionally and internationally, SETS capitalizes on its extensive network of system integrators and value-added resellers to enhance market reach and drive deeper customer engagement.

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.


Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).


For additional information on our methodologies, here's the link:

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