Tivian (formerly Questback) Strengths, Domain Expertise, and Key Differentiators
Tivian, formerly known as Questback, is the premier Experience Management platform for organizations, utilizing cutting-edge AI technology to capture vital insights from employees, customers, and the market. With a flexible cloud offering, Tivian enables seamless integration of real-time experience data and social listening into existing software solutions, ensuring high-performance outcomes and increased profitability for global clients since its establishment in 2000.
Tivian (formerly Questback) Recent Developments
Tivian's recent advancements underscore its commitment to enhancing its Intelligent Experience Management platform. The company has focused on integrating advanced AI and machine learning capabilities to streamline data collection and analysis, enabling real-time insights for employee and customer experience programs.
In September 2019, Tivian (formerly Questback) introduced Questback Leadership 360, a powerful tool tailored for the rapid self-service and on-demand feedback required to foster leadership development across all organizational levels. This innovation is designed to enhance HR productivity, accommodate evolving business dynamics, and align with contemporary organizational structures and work methodologies.
Tivian (formerly Questback) Mergers and acquisitions (M&A) Activities
Tivian's recent advancements underscore its commitment to enhancing its Intelligent Experience Management platform. The company has focused on integrating advanced AI and machine learning capabilities to streamline data collection and analysis, enabling real-time insights for employee and customer experience programs.
In September 2019, Tivian (formerly Questback) introduced Questback Leadership 360, a powerful tool tailored for the rapid self-service and on-demand feedback required to foster leadership development across all organizational levels. This innovation is designed to enhance HR productivity, accommodate evolving business dynamics, and align with contemporary organizational structures and work methodologies.
Tivian (formerly Questback) Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Tivian (formerly Questback) applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Tivian (formerly Questback) and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Questback Enterprise Feedback Suite, Questback Essentials customers.
Tivian (formerly Questback) Overview
Ownership: - x
Number of Employees: 320
Functional Market: Performance Management,
Key Verticals: Aerospace and Defense, Automotive, Banking and Financial Services, Communication, Construction and Real Estate, CPG, Distribution, Education, Government, Healthcare, Insurance, Leisure and Hospitality, Life Sciences, Manufacturing, Media, Non Profit, Oil Gas Chemicals, Professional Services, Retail, Transportation, Utility,
Tivian (formerly Questback) Key Cloud and HCM Applications
Questback Enterprise Feedback Suite, Questback Essentials
Tivian (formerly Questback) HCM and Cloud HCM Applications Revenues, $M:
| Type/Year | 2023 | 2024 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| HCM Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* HCM Applications Revenues = License + Support & Maintenance + SaaS ( Hardware and Prof. Services are Excluded )
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Tivian (formerly Questback) Revenue Breakdown by Type:
Tivian (formerly Questback) HCM Applications Revenues By Sub-Functional Markets, $M:
Split by Sub-Functional Markets | % of HCM Revenue in the HR Segment | 2024 HCM Revenues, By HR Segment, $M | |
Tivian (formerly Questback) HCM Applications Revenues By Verticals, $M:
Tivian (formerly Questback) Total and HCM Applications Revenues by Region:
| Region | % of Total Revenues | 2024 Total Revenues, $M | 2024 HCM Applications Revenues, $M |
|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe |
Tivian (formerly Questback) Direct vs Indirect sales
| Type | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
Tivian (formerly Questback) Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified Tivian (formerly Questback) Customers
No. of Tivian (formerly Questback) Customers: 400
No. of Tivian (formerly Questback) HCM Applications Customers: x
No. of Tivian (formerly Questback) Cloud HCM Customers: 400
No. of Tivian (formerly Questback) Cloud HCM Subscribers: 25000
Tivian serves a diverse, global clientele spanning over 400 organizations across 35 countries, with a strong presence in industries like technology, finance, and consumer goods. High-profile clients include BMW, Coca-Cola, Microsoft, and Ernst & Young, leveraging Tivian’s platform for employee engagement, customer experience enhancement, and sophisticated market research.
Tivian, formerly Questback, boasts a global presence, catering to 5,000 clients across 50 countries, with a substantial online community of 18 million members and a track record of 1 billion completed surveys. Notable clients include Ernst&Young, SWISS, General Mills, Volvo, Coca-Cola, Bosch, Warner Music Group, Nespresso, and Microsoft.
Tivian (formerly Questback) Market Opportunities, M&A and Geo Expansions
Tivian is well-positioned to capitalize on the growing demand for AI-driven experience management solutions. The increasing emphasis on hybrid work models presents opportunities to expand its employee experience offerings, particularly in areas like leadership development and inclusive workplace strategies. Emerging technologies, such as biometric feedback and emotion recognition, offer potential for Tivian to innovate its customer and employee experience modules. Additionally, expanding partnerships with cloud providers and consulting firms could further enhance its market reach, enabling Tivian to tap into new verticals and geographies seeking data-driven decision-making tools.
In November 2020, Tivian (formerly Questback) announced the availability of its solution on the Oracle Cloud, offering streamlined access for the 430,000 companies on the Oracle Cloud platform. This integration allows these organizations to swiftly leverage Tivian's innovative feedback technology, reducing procurement cycles and optimizing operations by combining it with Oracle's AI capabilities and services, facilitating scalable growth through Oracle's elastic cloud.
Tivian (formerly Questback) Risks and Challenges
Tivian faces risks in a highly competitive experience management market, where rapid technological advancements require continuous innovation. The integration of emerging technologies like biometrics could pose challenges related to data privacy and regulatory compliance, particularly in regions with stringent laws. Economic uncertainties and fluctuating IT budgets may impact client adoption rates, especially among smaller enterprises. Additionally, reliance on strategic partnerships introduces risks of misalignment or dependency, which could affect Tivian’s ability to deliver consistent value if partner ecosystems shift.
In April 2021, Questback has been renamed Tivian. The new name, Tivian was already one of several domain/company names within the group and was selected after an internal evaluation process.
Tivian (formerly Questback) Ecosystem, Partners, Resellers and SI
Tivian’s ecosystem thrives on a network of partnerships with technology, consulting, and research firms, fostering a collaborative environment for innovation. Its integration with platforms like Oracle Cloud enhances its technological capabilities, while alliances with firms like Deloitte and Ipsos provide access to industry expertise and broader client networks. The partner program emphasizes flexibility, offering customized technology solutions and dedicated support to ensure seamless implementation. This interconnected ecosystem enables Tivian to deliver comprehensive experience management solutions, amplifying its impact across diverse industries and use cases.
In July 2019, Tivian (formerly Questback) secured a strategic investment agreement with Ipsos, facilitating a collaborative approach to empower their mutual customers with continuous listening, transparent dialogue, and actionable insights for innovation and competitiveness in the evolving digital landscape.
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
https://www.appsruntheworld.com/taxonomy
https://www.appsruntheworld.com/FAQ
