Totalmobile Acknowledged as a Key HR Software Provider by APPS RUN THE WORLD in the HCM Top 500 Market Report

Pilot Point 21 Clarendon Road

Belfast, x, BT1 3BG, United Kingdom

44 28 9033-0111

https://www.totalmobile.co.uk/

511 Totalmobile

Totalmobile Strengths, Domain Expertise, and Key Differentiators

Totalmobile is a provider of field service and mobile workforce management technology, assisting organizations in delivering superior service at a reduced cost. The integration of Cognito iQ enhances Totalmobile's capabilities by introducing real-time performance analytics to its comprehensive suite of Field Service Management technologies. This empowers customers to optimize data management and conduct in-depth analysis of ongoing operations through a control room, ensuring efficient service delivery and meeting key performance indicators (KPIs).

All of Totalmobile's products are developed on a multi-tenanted, integrated, and secure architecture. This ensures that innovation and quality are inherent in all our solutions, providing customers with a range of benefits through our user-friendly, market-leading technologies.

Totalmobile Recent Developments

In August 2023, Totalmobile launched the Employee Performance Insight (EPI) solution, a valuable addition to its fully integrated Field Service Management (FSM) platform. This innovative solution offers field service organizations detailed insights into the performance of their workforce. It allows providers to assess individual contributions to organizational performance, empowers frontline workers by offering visibility into their performance against set objectives, and enables them to share service experiences. The seamless flow of information and the solution's capability to identify and prioritize areas for improvement contribute to continuous enhancements in service quality and consistency.

In June 2022, Totalmobile unveiled Insight, a revolutionary field service intelligence solution designed to empower organizations to collect and analyze data in real-time during service operations. This innovative product excels in identifying risks and allows users to respond promptly to changes, ensuring the seamless delivery of services. Insight seamlessly integrates with Totalmobile's extensive suite of field service management solutions, which encompasses mobile working, scheduling, workforce rostering, lone worker protection, and job management. This addition enhances Totalmobile's capabilities, providing a holistic field service intelligence offering to its clientele.

Totalmobile Mergers and acquisitions (M&A) Activities

In February 2022, Totalmobile acquired Working Time Solutions (WTS), a Manchester-based provider specializing in shift planning, rostering, and workforce management software and services. This strategic acquisition aims to enhance Totalmobile's capabilities and expand its presence in the North of England. WTS's Software as a Service (SaaS) solution optimizes resource availability, boosting capacity, productivity, and prioritizing employee well-being and compliance.

In March 2021, Totalmobile achieved its most significant acquisition to date by acquiring Cognito iQ, a Newbury-based provider of workforce management and analytics technology. This strategic move augmented Totalmobile's software solutions, introducing the rebranded 'Analyse' product and extending offerings to the existing customer base.

In February 2021, Totalmobile expanded capabilities by acquiring GeoPal, a Dublin-based mobile workforce management technology provider, enhancing its presence in critical infrastructure and utilities markets. GeoPal contributed valuable expertise with a user base of over 15,000 individuals across more than 200 organizations.

In July 2020, Totalmobile reinforced its market-leading position through the acquisitions of Lone Worker Solutions (LWS) and Software Enterprises (Global Rostering System (GRS)). This strategic move enhanced Totalmobile's comprehensive suite of Field Service Management software solutions. LWS's lone worker technology, used by over 70,000 field-based workers, ensures safety and compliance for enterprise-level customers like Network Rail, Mitie, and Centrica.

Totalmobile Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Totalmobile applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Totalmobile and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified TotalMobile Mobilise, TotalMobile Optimise, TotalMobile Connect, TotalMobile Organise, TotalMobile Protect, TotalMobile Insight, TotalMobile Utilise customers.

Totalmobile Key Cloud and HCM Applications

TotalMobile Mobilise, TotalMobile Optimise, TotalMobile Connect, TotalMobile Organise, TotalMobile Protect, TotalMobile Insight, TotalMobile Utilise

Totalmobile HCM and Cloud HCM Applications Revenues, $M:

Type/Year20222023YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
HCM Applications Revenues, $M Subscribe Subscribe Subscribe

* HCM Applications Revenues = License + Support & Maintenance + SaaS ( Hardware and Prof. Services are Excluded )
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

Totalmobile Revenue Breakdown by Type:

TypeLicenseServicesHardwareS&MSaaSPaaSIaaSOtherTotal
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe 100%
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe

Totalmobile Total and HCM Applications Revenues by Region:

Region% of Total Revenues2023 Total Revenues, $M2023 HCM Applications Revenues, $M
Americas Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe

Totalmobile Direct vs Indirect sales

RegionDirect SalesIndirect SalesTotal
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

Totalmobile Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified Totalmobile Customers


No. of Totalmobile Customers: 1000

No. of Totalmobile HCM Applications Customers: x

No. of Totalmobile Cloud HCM Customers: x

No. of Totalmobile Cloud HCM Subscribers: 500000


In 2023, Totalmobile significantly diversified its customer portfolio by securing collaborations with esteemed organizations such as Hato Hone St John, Sunderland City Council, Hyde Group, Redditch Borough Council, Rugby Borough Council, Housing Solutions, Suffolk County Council’s Home First, MJ Quinn, Connells Group, Gloucester City Homes, Delta Wellbeing, Flagship Group, and others.

Totalmobile serves a diverse clientele of over 1,000 organizations spanning various sectors such as Government, Health and Social Care, Facilities Management, Infrastructure, and Housing. Additionally, it reaches an additional 100,000 individuals across the UK through Cognito IQ, now integrated into Totalmobile. Some notable clients include Clancy, Allianz, Fortem, South Lackshire Council, Locala Community Partnership, Essex County Council, Essex Partnership University NHS, The Calico Group, Coastline Housing, Your Housing Group, Fife Council, The Highland Council, Kirklees Council, and more.

Totalmobile Market Opportunities, M&A and Geo Expansions

In November 2023, Totalmobile embarked on a strategic expansion into the Australian market, establishing its international office in Sydney. This move is poised to redefine Field Service Management across pivotal sectors, including Housing, Health/Social Care, Emergency Services, Telecoms, and Commercial field service. It underscores Totalmobile's commitment to global expansion and the introduction of innovative solutions to an international audience. Recent demand has seen the Company partner with two major health and social care organizations in the region, thus marking a significant milestone in Totalmobile’s global growth journey.

Totalmobile Risks and Challenges

In October 2023, Totalmobile underwent a huge strategic leadership change, appointing Phil Race as the new CEO, Chris Haggis as Chief Operating Officer, and Andrew Murrell as Chief Financial Officer. Race's wealth of experience in software organizations, private equity-backed enterprises, and international software ventures positions Totalmobile to capitalize on growth opportunities and expand into new markets. Haggis will oversee the daily operations of the business, collaborating closely with department leaders to ensure efficient day-to-day activities. Murrell will be integral to Totalmobile's strategic business planning, focusing on sustaining recent growth and exploring opportunities for expansion into new markets. This leadership transition signals the initiation of a pivotal and challenging era for Totalmobile.

Totalmobile Ecosystem, Partners, Resellers and SI

In November 2023, CGI, a global leader in IT and business consulting services and Totalmobile, unveiled a strategic partnership aimed at revolutionizing the delivery of health and care services across their UK client portfolios. This collaboration seeks to introduce digitalized and streamlined solutions, addressing challenges such as increasing service which demands surpassing staff capacity. By optimizing operations and leveraging innovative solutions, the partnership aims to bring transformative changes to health and care services, improving the lives of both service users and professionals.

In June 2023, Totalmobile and WorkPal initiated a strategic partnership aimed at expanding their customer reach and benefiting businesses with field and remote workforces in the UK and Ireland. Both Totalmobile and WorkPal are key players in the Field Service Management market, offering distinct strengths. Totalmobile provides an extensive and integrated FSM platform for enterprise businesses, featuring job management, mobile working, lone worker protection, rostering, and field service intelligence capabilities. On the other hand, WorkPal specializes in cutting-edge FSM technology catering to the SME market, offering features such as scheduling, tracking, and reporting for mobile working businesses. With a combined strength of experienced professionals, Totalmobile and WorkPal will collaborate to deliver high-quality solutions to an expanded customer base.

Totalmobile collaborates with notable partners, including Atos, Civica, Vodafone, Capita, Servelec, and other industry leaders, fostering strategic alliances to enhance its comprehensive suite of solutions.

Totalmobile Cloud Platform (PaaS) and Infrastructure (IaaS) Details

Subscribe to read more about:

  • Totalmobile Public Cloud and Infrastructure (IaaS)
  • Totalmobile Platform (PaaS)
  • Totalmobile Application Delivery
  • Totalmobile Private Cloud and Data Centers

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.


Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).


For additional information on our methodologies, here's the link:

https://www.appsruntheworld.com/About Us
https://www.appsruntheworld.com/taxonomy
https://www.appsruntheworld.com/FAQ



Buyer Intent: Companies Reading this Research Report
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively reading this research report. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively accessing this research report include:
  1. Re-flow Field Management, a United Kingdom based Professional Services organization with 21 Employees
LogoCompanyIndustryEmployeesRevenueCountryEvaluated
Re-flow Field ManagementProfessional Services21$2MUnited Kingdom2024-09-02