Verint Systems Inc. Recent Developments
In October 2018, Verint announced significant innovations in its Financial Compliance offerings for financial services organizations. Available both on-premises and in the cloud, the offerings support modern work processes that have yet to be addressed by traditional compliance solutions. Verint Financial Compliance solutions offer a broad range of capabilities including the ability to capture communication and data across all of the capabilities offered by Unified Communications (UC) solutions such as Microsoft Skype for Business, Microsoft Teams and Cisco Jabber, along with automated operational verification, proactive compliance and an open approach to facilitate integration. The same month Verint announced the expansion of its Financial Compliance Partner Program, a partner ecosystem of leading companies that complement Verint solutions in a world where financial services organizations face increasingly complex challenges in complying with regulatory requirements. Also, had a newly expanded, strategic relationship which provides Connex the ability to implement, integrate and support Verint’s broader Customer Engagement portfolio for enterprises across Canada. Verint entered Microsoft’s One Commercial Partner (OCP) program with co-sell ready status for its entire customer engagement portfolio. This aligns Microsoft’s large, global salesforce behind partners such as Verint to drive top-notch solutions for customers.
Verint Systems Inc. M&A Activities
In November 2017, Verint Systems completed its acquisition of eg Solutions plc. The acquisition of eg has strengthened the capabilities of Verint’s Customer Engagement portfolio, extending their lead with an even more comprehensive offering in the back-office market. Verint Systems added more capabilities, personnel and reach to our workforce optimization suite that spans the entire enterprise—from back-office departments that help shape the customer experience, to front-office contact centers and branch locations. Together with eg, Verint Systems is focused on empowering employees with the right information to make smarter, faster decisions.
Verint Systems Inc. Overview
Ownership: - NASDAQ: VRNT
Employees: 5200
Functional Market: Absence and Leave Management, Workforce Analytics, Scheduling, Task Management, Core HR and Personnel Management, Learning and Development,
Key Verticals: Aerospace and Defense, Automotive, Banking and Financial Services, Communications, Construction and Real Estate, Consumer Packaged Goods, Distribution, Education, Government, Healthcare, Insurance, Leisure and Hospitality, Life Sciences, Manufacturing, Media, Non Profit, Oil, Gas and Chemicals, Professional Services, Retail, Transportation, Utilities,
Verint Systems Inc. Key Cloud & HCM Applications
Verint Customer Analytics, Verint Engagement Management, Verint Workforce Optimization,
SCORES Analysis
Verint Systems Inc. Strengths
Following a series of acquisitions, Verint is investing heavily in Cloud applications to augment its on-premise call-center and workforce management applications, which continue to account for the bulk of its recurring revenue stream. Cross-selling and upselling these Cloud applications to its large installed base will drive much of its growth, while Verint intensifies its own transformation to better support digital strategy of its customers. Verint allocates their R&D resources in response to market research and customer demand for additional features and solutions. Verint development strategy involves rolling out initial releases of our products and adding features over time. They incorporate product feedback received from customers into the product development process. While the majority of products are developed internally, in some cases, they also acquire or license technologies, products, and applications from third parties based on timing and cost considerations.
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- Key differentiators
- Domain Expertise
- Product portfolio
- Solution scope
Verint Systems Inc. HCM & Cloud HCM Applications Revenues, $M:
| Type/Year | 2016 | 2017 | YoY Growth, % |
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| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| HCM Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
| Cloud HCM Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* HCM Applications Revenues = License + Support & Maintenance + SaaS ( Hardware and Prof. Services are Excluded )
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Verint Systems Inc. Revenue Breakdown by Type:
| Type | License | Services | Hardware | Support & Maintenance | SaaS |
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| % of Total Revenues | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe |
Verint Systems Inc. HCM Applications Revenues By Sub-Functional Markets, $M:
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Verint Systems Inc. HCM Applications Revenues By Verticals, $M:
Verint Systems Inc. Total & HCM Applications Revenues by Region:
| Region | % of Total Revenues | 2017 Total Revenues, $M | 2017 HCM Applications Revenues, $M |
|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe |
Verint Systems Inc. Direct vs Indirect sales
| Region | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
Verint Systems Inc. Customers
No. of Customers: Subscribe
No. of HCM Applications Customers: Subscribe
No. of Cloud HCM Customers: Subscribe
No. of Cloud HCM Subscribers: Subscribe
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- Reference wins across regions
- Customer Size segments
- Customer wins momentum
Verint Systems Inc. Opportunities
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- Market Opportunities at the vertical and subvertical levels
- Mergers and Acquisitions (M&A), Funding
- Geo Expansions
Verint Systems Inc. Risks
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- Ability to handle internal and external risk and challenges
Verint Systems Inc. Ecosystem
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- Health of ecosystem
- Network Effects of BPO, ISV, SI
- VAR Partners
- Direct vs Indirect sales
Verint Systems Inc. Cloud Platform (PaaS) & Infrastructure (IaaS) Details
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- Cloud Infrastructure (IaaS)
- Cloud Platform (PaaS)
- Cloud Application delivery (SaaS)
- Data Center (Hosting)
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
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