7shifts Strengths, Domain Expertise, and Key Differentiators
7shifts focuses on scheduling apps for the restaurant industry with an employee scheduling software solution that is easy to use, intuitive, and familiar to restaurant managers. 7shifts also has free mobile apps for employees and managers, allowing them to access their schedules and communicate from anywhere.
7shifts Recent Developments
In May 2019, 7Shifts launched Engage, an all-in-one employee engagement dashboard for restaurants. The new solution provides restaurants with an employee engagement score, which is made up of a set of key behavioral indicators related to their worked shifts.
7shifts Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying 7shifts applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of 7shifts and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified 7shifts Scheduler customers.
7shifts Overview
Ownership: - Napier Park Financial Partners, Relay Ventures, Conexus Credit Union
Number of Employees: 170
Functional Markets: Collaboration, HCM,
Key Verticals: Leisure and Recreation, Hospitality, Retail,
7shifts Key Enterprise and Cloud Applications
7shifts Scheduler
7shifts Revenues, $M:
| Type/Year | 2020 | 2021 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
| Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
7shifts Revenue Breakdown By Type, $M:
| Type | License | Prof. Services | Hardware | Support & Maintenance | SaaS | PaaS | IaaS | Other (Non Enterprise Application Revenues) | Total |
|---|---|---|---|---|---|---|---|---|---|
| % of Total Revenues | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | 100% |
| Revenues, $M | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe |
7shifts Enterprise Applications Revenues By Functional Markets, $M:
7shifts Enterprise Applications Revenues By Verticals, $M:
7shifts Revenues By Region, $M
| Region | % of Total Revenues | 2021 Total Revenues, $M | 2021 Enterprise Applications Revenues, $M | 2021 Cloud Applications Revenues, $M |
|---|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe | Subscribe |
7shifts Direct vs Indirect sales
| Region | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
7shifts Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified 7shifts Customers
No. of 7shifts Customers: 25000
No. of 7shifts Enterprise Applications Customers: 25000
No. of 7shifts Cloud Customers: 25000
No. of 7shifts Cloud Subscribers: 500000
The platform is used by more than 250,000 restaurant professionals and 10,000 restaurants, including large, growing franchises such as Bareburger, Panera, Honeygrow, and Smoke's Poutinerie. Other customers include Smoothie King, Sambos, Pavement Coffeehouse, Little Pub, Steak N Shake, Andy's Frozen Custard, Elbow Room, The Loaf, Black Rock Coffee Bar, Conshy Girls, Ottos's Bierhalle, Johnny Rebs, Woodwork, Barque, Nic Norman's and many more.
7shifts Market Opportunities, M&A and Geo Expansions
In May 2021 7shifts has raised $21.5 million USD as the company looks to scale its restaurant labor management platform to meet the needs of restaurants as they gear up for the post-pandemic world. The round was led by the New York-based growth equity fund Enlightened Hospitality Investments (EHI). It also involved participation from existing 7shifts investors Ten Coves Capital, Relay Ventures, and Conexus Venture Capital.
In October 2019, 7shifts has raised an additional $6 million (USD) in growth equity funding led by existing investor, Napier Park Financial Partners, with participation from returning investor Relay Ventures and new investor Conexus Credit Union. This funding comes only 9 months after 7shifts completed its Series A in January 2019, bringing the total capital raised to $17.4 million in the year to date.
7shifts Risks and Challenges
Competing with HotSchedules and Oracle Micros in the hospitality space. Leapfrogging them with better usability and brand equity is key to success.
7shifts Ecosystem, Partners, Resellers and SI
In January 2021 7shifts and Gusto, the leading payroll, benefits, and HR technology platform for small businesses, formed a new partnership that makes it easier for restaurants everywhere to schedule and pay their teams more efficiently. The integration seamlessly syncs work hours from 7shifts to Gusto to ensure timely and accurate payroll. The integration between 7shifts and Gusto works by sending your team's regular hours and overtime, captured with 7punches – 7shifts built-in time and attendance tool – or through an integration with a supported Point of Sale, into Gusto, instantly incorporating them into your next payroll. This is the latest partnership from these two companies that are making it easier to run a successful restaurant. Both offer several mutual integrations with trusted Point of Sale providers, such as Clover, Square, and Upserve. When combined, these integrations give restaurateurs a streamlined technology stack at an unparalleled price.
7shifts technology partners include HigherMe, Hyr, MeazureUp, Piik, Solink, and many others. 7shifts partnered with Revel Systems, a POS provider to create a way for operators to synchronize sales data with the scheduling and labor management software to keep restaurants compliant with labor regulations while enhancing operational efficiency and profitability.
7shifts Cloud Infrastructure Insights
Subscribe to read more about:
- 7shifts Public Cloud and Infrastructure (IaaS)
- 7shifts Platform (PaaS)
- 7shifts Application Delivery
- 7shifts Private Cloud and Data Centers
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
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