Epicor Strengths, Domain Expertise, and Key Differentiators
Its cloud strategy includes providing deployment freedom of choice, allowing clients the opportunity to deploy the same Epicor ERP solution in the cloud or on-premises.
In May 2020, Epicor launched the 10.2.600 release of its ERP solution. This release empowers the workforce with new levels of productivity through work simplification, greater access and visibility to ERP data, and automation of critical business processes. Epicor ERP 10.2.600 delivers on business objectives with new capabilities to improve and extend user experience, global readiness, and cloud adoption. In addition to upgraded tools that allow for easier collaboration, an updated new user interface, and enhanced productivity, Epicor ERP’s latest innovations include Epicor Kinetic Application Studio, Epicor Quality Management System, powered by ETQ Reliance, Epicor Advanced Project Management, and Public Cloud Multi-Region Multi-Company Transactions.
Epicor Recent Developments
In July 2020, launched Epicor Commerce Connect Express (ECC Express), a new portal for its existing Epicor Commerce Connect solution. The product aims to help businesses quickly improve productivity, offer quality online experiences and stay connected with customers and suppliers.
A month later, Epicor launched DocStar Enterprise Content Management solution, including an upgraded user interface, enabling teams to work smarter from any location. The new user interface helps make document management and automated accounts payable solutions in the cloud or on-premise easier to use, and enables customers to create and process secure e-forms to capture, verify, approve, and integrate data and processes with core business systems remotely.
In April 2019, Epicor launched Epicor Virtual Agent (EVA), a digital agent designed to help users work smarter. EVA is a virtual assistant, and much more, as it includes built-in artificial intelligence designed to simplify interactions with ERP systems, as well as automate tasks to speed up operations.
In October 2018, Epicor unveiled the latest versions of its distribution software solutions, Epicor Prophet 21 and Epicor Eclipse. These modern enterprise resource planning (ERP) systems are designed to fit the needs of today's digital distributors, enabling them to take full advantage of cloud-ready technologies to drive sales growth and increase margins. This new release includes the migration of the Prophet 21 Wireless Warehouse Management System (WWMS) to the Prophet 21 web application, a time clock entry feature, and improved integration between Prophet 21 and Epicor Manifest for shipping management.
Epicor Mergers and Acquisitions (M&A) Activities
In July 2019, Epicor acquired Majure Data, a leading provider of warehouse management solutions for the lumber and building materials (LBM) industry. The acquisition allows Epicor to offer a powerful solution for LBM customers striving to improve their On Time In Full (OTIF) performance by increasing inventory accuracy and productivity, reducing shipping errors and providing direct insight into the daily operations of the warehouse, enabling them to better serve their customers.
In January 2017, Epicor acquired leading enterprise content management (ECM) software provider DocStar and expands the cloud-based solutions portfolio. The acquisition brings docSTAR collaborative cloud-based enterprise content management (ECM) and automated accounts payable (AP) solutions to the Epicor enterprise resource planning (ERP) solutions portfolio.
Epicor Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Epicor applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Epicor and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Epicor Cloud ERP, Epicor Retail Cloud, Epicor SaaS HR, customers.
Ownership: - Clayton Dubilier & Rice
Number of Employees: 3700
Functional Markets: Customer Relationship Management, Enterprise Performance Management, ERP Financial Management, ERP Services and Operations Management, Human Capital Management, Procurement, Supply Chain Management,
Key Verticals: Aerospace and Defense, Automotive, Communication, Construction, Consumer Packaged Goods, Distribution, Healthcare, Leisure and Recreation, Hospitality, Life Sciences, Manufacturing, Media, Oil and Gas, Professional Services, Retail, Transportation, Utilities,
Epicor Key Enterprise and Cloud Applications
Epicor Cloud ERP, Epicor Retail Cloud, Epicor SaaS HR,
Epicor Revenues, $M:
|Type/Year||2018||2019||YoY Growth, %|
|Total Revenues, $M||Subscribe||Subscribe||Subscribe|
|Enterprise Applications Revenues, $M||Subscribe||Subscribe||Subscribe|
|Cloud Applications Revenues, $M||Subscribe||Subscribe||Subscribe|
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Epicor Revenue Breakdown By Type, $M:
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Epicor Enterprise Applications Revenues By Functional Markets, $M:
Epicor Enterprise Applications Revenues By Verticals, $M:
Epicor Revenues By Region, $M
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Epicor Direct vs Indirect sales
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Epicor Customers - Breakdown by Geo, Size, Vertical and Product
No. of Epicor Customers: 20000
No. of Epicor Enterprise Applications Customers: 20000
No. of Epicor Cloud Customers: x
No. of Epicor Cloud Subscribers: x
Over 20,000 customers in 150 countries around the world rely on Epicor's expertise and solutions to improve performance and profitability.
Customer references include Yesco Electrical Supply, Chirch Global, Metal-Tech Partners, Traeger Grills, Boral Roofing Pty, Dolphin Group, OMADA International, WD-40, Rentokil, AC Brothers, Diamond Paper Company, Abatix, Stellar Industrial Supply, Hodges Supply, Granite City Electric Supply Company, Kipper Tool Company, Royal Australian Mint, Calibre Equipment, PureMalt, Ian Macleod Distillers, London Electric Vehicle Company, Boers, Jurox, Guralp, FixFast, Jonesco, Coventry Plumbing and Heating, Turbo Power Systems, Cox Powertrain, Reactive Downhole Tools, Involve, Optima Products, Pentagon Builders Merchant, Western United Electric Supply Corporation and many others.
Epicor Market Opportunities, M&A and Geo Expansions
In October 2019, Epicor acquired 1 EDI Source, Inc., a provider of electronic data interchange (EDI) solutions and business visibility software. The addition of 1 EDI Source to the Epicor product portfolio provides a single comprehensive EDI platform delivered either as a standalone offering or a fully managed service, allowing customers the flexibility to choose the best option to fit their business needs. Users have full control of their entire EDI process, including trading partner set-up and integration, translation and mapping, partner connectivity, transaction management, and data visibility.
In June 2019, Epicor acquired MechanicNet Group, a leading provider of customer relationship management (CRM) and retention solutions for motor vehicle service businesses and their clients. Epicor and MechanicNet provide a more complete end-to-end automotive aftermarket offering that helps customers manage their back office, shop operations, and customer engagement. These automotive service business solutions help accelerate sales growth, improve productivity, and deliver superior customer loyalty experiences.
Epicor Risks and Challenges
In August 2020, KKR & Co Inc sold Epicor Software Corp to Clayton Dubilier & Rice in a $4.7 billion deal. CD&R plans to expand Epicor by building cloud-based products with a software-as-a-service model, as well as acquiring other companies in the sector. Although, that was also the plan KKR had when bought the software company just 4 years ago.
Epicor Ecosystem, Partners, Resellers and SI
In January 2019, The Microsoft-Epicor partnership expanded an already proven strategy to a global scale, as more customers are able to access the power of Epicor ERP and Prophet 21 running on the public cloud platform. Microsoft technologies optimize productivity and innovation for Epicor, its customers and partners. Epicor leverages a range of Azure technologies including the Internet of Things, artificial intelligence and machine learning to deliver ready-to-use, right-sized solutions for midmarket manufacturers and distributors.
Epicor sells mostly direct, but it also keeps more than 60 ISV partners and 400 channel partners. Among Epicor resellers are: Six S Partners, EC Solutions, Inc., Cre8tive Technology & Design, Encompass Solutions, Inc., Sage Clarity LLC, Evron Computer Systems Corp., ComTec Solutions, LLC, Concerti, Vision Business Systems, HRMS Solutions, Inc., E2B Teknologies, Latin Data dba Sl Consulting, Retail Distribution and Manufacturing Systems, Clients First Business Solutions, Auros, Compasys, AppTec, MIS Consulting, 2W Technologies, Inc., CompuData, Inc., EpiCenter, Advance Process Consulting, Latin Data SA De CV, RheinBrucke, Think Technology, BISCit Australia, Fujisoft Technology LLC and others.
Epicor Cloud Infrastructure Insights
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Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
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