Epicor Recent Developments
In October 2018, Epicor unveiled the latest versions of its distribution software solutions, Epicor Prophet 21 and Epicor Eclipse. These modern enterprise resource planning (ERP) systems are designed to fit the needs of today’s digital distributors—enabling them to take full advantage of cloud-ready technologies to drive sales growth and increase margins. This new release includes the migration of the Prophet 21 Wireless Warehouse Management System (WWMS) to the Prophet 21 web application, a time clock entry feature, and improved integration between Prophet 21 and Epicor Manifest for shipping management. Prophet 21 Manufacturing has been enhanced to help distributors simplify processes, reduce waste, track labor, and improve profitability—regardless of product complexity. In May 2018 Epicor announced its partnership with Microsoft Azure
Epicor M&A Activities
In January 2017, Epicor acquired leading enterprise content management (ECM) software provider DocStar and expands cloud-based solutions portfolio. The acquisition brings docSTAR collaborative cloud-based enterprise content management (ECM) and automated accounts payable (AP) solutions to the Epicor enterprise resource planning (ERP) solutions portfolio.
Epicor Overview
Ownership: - KKR
Employees: 3900
Functional Market: Customer Relationship Management, ERP Financial Management, ERP Services and Operations Management, Human Capital Management, Procurement, Supply Chain Management,
Key Verticals: Aerospace and Defense, Automotive, Construction and Real Estate, Consumer Packaged Goods, Distribution, Healthcare, Leisure and Hospitality, Life Sciences, Manufacturing, Media, Non Profit, Oil, Gas and Chemicals, Professional Services, Retail, Transportation,
Epicor Key Enterprise & Cloud Applications
Epicor Cloud ERP, Epicor Retail Cloud, Epicor SaaS HR,
SCORES Analysis
Epicor Strengths
Epicor has grown to be one of the largest enterprise applications vendors following its 2011 merger with Activant to become a major force in the midmarket ERP space. Its cloud strategy includes providing deployment freedom of choice, allowing clients the opportunity to deploy the same Epicor ERP solution in the cloud or on-premises. In October 2018, Epicor released the latest version of Epicor ERP, Epicor ERP 10.2.300 to expand omnichannel commerce strategy for manufacturers and dealers. The latest version of Epicor ERP (10.2.300) is designed to help manufacturers differentiate their brand to stand out by being the first one that utilizes the Epicor Kinetic Design Framework. With the introduction of the enhanced Home Page developed in the Kinetic framework, customers can create a personal layout and then switch it with another published layout or move from tab to tab for additional views, which support faster, more informed decisions through much greater visibility into their business at just a glance. In May 2017, Epicor released new version of its enterprise resource planning business software, Epicor ERP version 10.1.600. More than 550 customers are live on the new Epicor ERP 10.1 release, which is available in the cloud, hosted, or on-premises. Epicor ERP now provides even greater cloud deployment flexibility with the availability of dedicated tenancy, in addition to multi-tenancy and single tenancy, as well as new and enhanced business functionality out-of-the-box, including new capabilities to support global growth and expansion, business transformation, and efficiencies in mission-critical operations such as quality and compliance. The new release also features fully integrated enterprise content management capabilities from the January 2017 acquisition of DocStar. These new competencies support business transformation initiatives focused on improved customer-centricity, collaboration, efficiency, and expansion to address new market opportunities. In addition, in November 2017, Epicor released a new version of Epicor ERP, 10.2.100. This version was developed with customer experience in mind and will feature a clean and updated home page; a next-generation mobile app for managing CRM; a new field service automation solution; improved financials, including Epicor Payment Gateway, which processes credit cards from multiple vendors; and Epicor Payment Exchange, which is an Epicor payment processing service that processes over a million transactions a day. Epicor also offers Epicor Data Analytics, a leading analytics solution that gives users quicker ROI with pre-built content packs, and Epicor Commerce Connect, which is a cloud-based eCommerce solution for manufacturers and distributors. Also in March 2016, Epicor selected the Microsoft Azure Datacenter in Singapore to support new cloud deployments in Asia -- starting with Hong Kong, Malaysia and Singapore with plans to extend its cloud-first strategy into China and beyond. Building on that momentum, Epicor announced in August 2016 that they are expanding its global cloud footprint in the Middle East as well. In August 2015, Epicor launched its new India Technology Center in Bengaluru. The India Technology Center is a key component of the company's globalization strategy and it has been created to support product development, support and services, in order to drive performance and growth on a global scale.
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- Key differentiators
- Domain Expertise
- Product portfolio
- Solution scope
Epicor Revenues, $M:
| Type/Year | 2016 | 2017 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
| Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Epicor Revenue Breakdown By Type, $M:
| Type | License | Services | Hardware | Support & Maintenance | SaaS |
|---|---|---|---|---|---|
| % of Total Revenues | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe |
Epicor Enterprise Applications Revenues By Functional Markets, $M:
Epicor Enterprise Applications Revenues By Verticals, $M:
Epicor Revenues By Region, $M
| Region | % of Total Revenues | 2017 Total Revenues, $M | 2017 Enterprise Applications Revenues, $M | 2017 Cloud Applications Revenues, $M |
|---|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe | Subscribe |
Epicor Direct vs Indirect sales
| Region | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
Epicor Customers
No. of Customers: Subscribe
No. of Enterprise Applications Customers: Subscribe
No. of Cloud Customers: Subscribe
No. of Cloud Subscribers: Subscribe
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- Reference wins across regions
- Customer Size segments
- Customer wins momentum
Epicor Opportunities
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- Market Opportunities at the vertical and subvertical levels
- Mergers and Acquisitions (M&A), Funding
- Geo Expansions
Epicor Risks
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- Ability to handle internal and external risk and challenges
Epicor Ecosystem
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- Health of ecosystem
- Network Effects of BPO, ISV, SI
- VAR Partners
- Direct vs Indirect sales
Epicor Cloud Infrastructure Insights
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- Cloud Infrastructure (IaaS)
- Cloud Platform (PaaS)
- Cloud Application delivery (SaaS)
- Data Center (Hosting)
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
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