Freelancer Strengths, Domain Expertise, and Key Differentiators
Freelancer.com is the world's largest freelancing, outsourcing and crowdsourcing marketplace by a number of users and projects. Through its marketplace, employers can hire freelancers to do work in areas such as software development, writing, data entry, and design right through to engineering, the sciences, sales and marketing, accounting and legal services.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
Freelancer Recent Developments
In November 2018, Freelancer launched Freightlancer.com, a global marketplace for freight, shipping & transportation spanning from complex enterprise haulage to consumer metro deliveries, powered by the world's largest human labor cloud of over 30 million freelancers in 247 countries, regions and territories.
Freelancer Mergers and Acquisitions (M&A) Activities
In November 2018, Freelancer acquired Channel 40, an enterprise marketplace connecting freight owners and transport operators to be part of the new Freightlancer.com, a global marketplace for freight, shipping & transportation spanning from complex enterprise haulage to consumer metro deliveries, powered by the world's largest human labor cloud of over 30 million freelancers in 247 countries, regions and territories.
Freelancer Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Freelancer applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Freelancer and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Freelancer, Escrow customers.
Ownership: - FLN:ASX
Number of Employees: 480
Key Verticals: Aerospace and Defense, Automotive, Banking and Financial Services, Communication, Construction, Real Estate, Consumer Packaged Goods, Distribution, K12, Higher Education, Healthcare, Life Insurance, P&C Insurance, Specialty Insurance, Leisure and Recreation, Hospitality, Life Sciences, Manufacturing, Media, Faith Based Nonprofit, Youth and Elderly Care Nonprofit, Special Cause Nonprofit, Oil and Gas, Professional Services, Retail, Transportation, Utilities,
Freelancer Key Enterprise and Cloud Applications
Freelancer Revenues, $M:
|Type/Year||2018||2019||YoY Growth, %|
|Total Revenues, $M||Subscribe||Subscribe||Subscribe|
|Enterprise Applications Revenues, $M||Subscribe||Subscribe||Subscribe|
|Cloud Applications Revenues, $M||Subscribe||Subscribe||Subscribe|
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Freelancer Revenue Breakdown By Type, $M:
|Type||License||Services||Hardware||Support & Maintenance||SaaS|
|% of Total Revenues||Subscribe||Subscribe||Subscribe||Subscribe||Subscribe|
Freelancer Enterprise Applications Revenues By Functional Markets, $M:
Freelancer Enterprise Applications Revenues By Verticals, $M:
Freelancer Revenues By Region, $M
|Region||% of Total Revenues||2019 Total Revenues, $M||2019 Enterprise Applications Revenues, $M||2019 Cloud Applications Revenues, $M|
Freelancer Direct vs Indirect sales
|Region||Direct Sales||Indirect Sales||Total|
Freelancer Customers - Breakdown by Geo, Size, Vertical and Product
No. of Freelancer Customers: x
No. of Freelancer Enterprise Applications Customers: x
No. of Freelancer Cloud Customers: x
No. of Freelancer Cloud Subscribers: 46 million
Freelancer connects over 46 million employers and freelancers globally from over 247 countries, regions, and territories. Freelancer.com welcomes up to 15,000 new users and up to 7,000 new jobs every single day. Over the past year, the most popular categories of jobs posted on the Freelancer.com marketplace include website development, data entry, copywriting and graphic design. NASA and Freelancer have teamed up to build a robotic arm for the Astrobee, a free-flying robot designed to help perform mission-critical tasks aboard the International Space Station.
Freelancer Market Opportunities, M&A and Geo Expansions
In 2020, the outbreak of COVID-19 pandemic has boosted freelance work. Freelance job openings increased over 25% during the April to June quarter of 2020, compared to the first three months of the year. The work-from-home trend arising out of the pandemic is here to stay. At the level of individual companies, the flexibilities offered by work-from-home arrangement shall lead to ways to maximize the effectiveness and performance of employees while providing emotional and psychological support for team members despite the fact that they are away from each other.
In a couple of past years Freelancer experienced significant growth in users, projects and contests posted, bringing 4.4 million new users, and 1.7 million new projects and contests to the platform. It also launched Freelancer Local Jobs which has added 100 additional categories of location-specific work, and to date, more than 700,000 freelancers have registered their skills and availability for local work.
Local jobs expand Freelancer's Total Addressable Market to several hundred billions of dollars per year of potential gross volume. With the acquisition of Escrow.com, Freelancer reduces the risk of fraud by acting as a trusted third-party that collects, holds and disburses funds according to buyer and seller instructions.
Freelancer Risks and Challenges
The Company's revenue is primarily generated from new and existing users posting and fulfilling projects and contests in the Freelancer marketplace. A couple of years before Freelancer.com suffered from a drop in growth due to issues in the core desktop funnel, primarily driven by the introduction of the 1-click funnel for posting projects.
The 1-click funnel was designed to be an easier way to post projects, and initially showed to be positive for revenue, but soon led to the deterioration in marketplace quality due to freelancers shying away from these projects after a few months. Upwork, formerly Elance-oDesk, is the biggest competitor of Freelancer.com.
Freelancer Ecosystem, Partners, Resellers and SI
The Freelancer company has set up 44 regional marketplaces and operates in 34 languages and 21 currencies. Freelancer offices are located in Sydney, Manila, Vancouver, San Francisco, Buenos Aires, and London.
Freelancer Cloud Infrastructure Insights
Subscribe to read more about:
- Freelancer Public Cloud and Infrastructure (IaaS)
- Freelancer Platform (PaaS)
- Freelancer Application Delivery
- Freelancer Private Cloud and Data Centers
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
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