IBM Recent Developments
Acquisition strategy may shift in response to Cloud focus.
IBM Overview
Ownership: Public - IBM : NYSE
Employees: 377757
Functional Market: Analytics and BI, Collaboration, Content Management, Customer Relationship Management, eCommerce, Enterprise Performance Management, ERP Services and Operations Management, Human Capital Management, IT Service Management, Project Portfolio Management, Procurement, Sales Performance Management, Supply Chain Management, Treasury and Risk Management,
Key Verticals: Aerospace & Defense, Automotive, Banking and Financial Services, Communication, Construction and Real Estate, Consumer Packaged Goods, Distribution, Education, Government, Healthcare, Insurance, Leisure & Hospitality, Life Sciences, Manufacturing, Media, Non Profit, Oil and Gas, Professional Services, Retail, Transportation, Utility,
IBM Key Enterprise & Cloud Applications
Clearleap, IBM Campaign, IBM Commerce on Cloud, IBM Configure, Price, Quote, IBM Customers Experiene Analytics, IBM Interact, IBM Marketing Cloud, IBM Procurement, IBM WebSphere Commerce, Kenexa, Sterling, Ustream
SCORES Analysis
IBM Strengths
It would not do justice to say that IBM has bought itself into the Cloud.
For decades IBM has been selling turnkey solutions – or timeshare systems - that render licensing and installing software obsolete.
Still acquisition has become an effective means for IBM to better position itself in the age of the Internet, which has expanded the concept of computing to cover all kinds of online technologies.
Over the years IBM has invested billions of dollars acquiring companies that provide different Cloud products and services.
In the enterprise applications space, IBM has bought Kenexa for talent management, Demantec for demand management, Tealeaf for customer experience management, Vivisimo for search, Varicent for incentive compensation, Emptoris for sourcing, Unica for marketing, Coremetrics for Web analytics and Sterling Commerce for Electronic Data Interchange, Managed File Transfer and Configure Price Quote, just to name a few.
More recent purchases include Xtify for its cloud-based mobile messaging tools and Silverpop, for cloud-based marketing automation.
Following these acquisitions, IBM proceeded to integrate them – now exceeding 100 applications - in order to drive better data quality and decision making for line of business managers from sales and marketing executives to those responsible for HR, IT and supply chain.
For example, IBM Mobile Feedback App, a new cloud-based mobile application that allows these LOB users to quickly plug into the opinions and ideas of employees.
IBM's retail merchandising cloud, formerly Demantec now includes a new capability to help multi-channel and pure play retailers increase sales and profitability, while maintaining a competitive price position.
The bottom line is that the granddaddy of computing is capable of delivering a new breed of Cloud applications that leverage IBM’s expertise in hardware and middleware, outsmarting some of the startups because of its deep pocket and a deeper understanding of millions of its customers.
When combining its applications, software infrastructure and services for private, public and hybrid clouds, IBM already achieved $7 billion in revenue for Cloud-based solutions in 2014, up from $4.4 billion in 2013 and $2.6 billion in 2012.
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- Key differentiators
- Domain Expertise
- Product portfolio
- Solution scope
IBM Revenues, $M:
| Type/Year | 2015 | 2016 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
| Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
IBM Revenue Breakdown By Type, $M:
| Type | License | Services | Hardware | Support & Maintenance | SaaS |
|---|---|---|---|---|---|
| % of Total Revenues | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe |
IBM Enterprise Applications Revenues By Functional Markets, $M:
IBM Enterprise Applications Revenues By Verticals, $M:
IBM Revenues By Region, $M
| Region | % of Total Revenues | 2016 Total Revenues, $M | 2016 Enterprise Applications Revenues, $M | 2016 Cloud Applications Revenues, $M |
|---|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe | Subscribe |
IBM Direct vs Indirect sales
| Region | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
IBM Customers
No. of Customers: Subscribe
No. of Enterprise Applications Customers: Subscribe
No. of Cloud Customers: Subscribe
No. of Cloud Subscribers: Subscribe
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- Reference wins across regions
- Customer Size segments
- Customer wins momentum
IBM Opportunities
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- Market Opportunities at the vertical and subvertical levels
- Mergers and Acquisitions (M&A), Funding
- Geo Expansions
IBM Risks
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- Ability to handle internal and external risk and challenges
IBM Ecosystem
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- Health of ecosystem
- Network Effects of BPO, ISV, SI
- VAR Partners
- Direct vs Indirect sales
IBM Cloud Infrastructure Insights
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- Cloud Infrastructure (IaaS)
- Cloud Platform (PaaS)
- Cloud Application delivery (SaaS)
- Data Center (Hosting)
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
https://www.appsruntheworld.com/https://www.appsruntheworld.com/offerings
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