isolved Strengths, Domain Expertise, and Key Differentiators
isolved People Cloud provides a complete set of capabilities for managing all aspects of the employee lifecycle, from recruitment to retirement – in a way that is intelligently integrated so that HR teams have all the tools they need in a single platform, and access to consistent, available data on the workforce – enabling them to do more with their current team by automating workflows, be more employee experience focused, and respond to changing expectations and needs more rapidly. The solution delivers very rapid time to value, enabling HR teams to much more quickly solve HR challenges and meet the evolving needs of the business by making powerful technology available simply and easily. Finally, isolved People Cloud delivers easily accessible analytic capabilities and offers up trend and predictive analytics to enable HR teams and business leaders, even in small businesses, to make informed, data-driven decisions that enable them to focus more effectively on creating an exceptional employee experience.
In February 2020, isolved released a new tablet-based time clock that functions with the time and attendance core functionality of its HCM platform, iSolved. The new iSolved Touch time clock delivers a user-friendly interface with an interactive touchscreen operation that optimizes clocking in and out.
isolved Recent Developments
In May 2022, isolved lanched People Cloud for manufacturing to help close after the pandemic not only created a talent shortage for skilled workers but also supply-chain issues in this frontline industry. Following the release of isolved People Cloud for Healthcare Services, isolved’s built-for-manufacturing packaged solutions are backed by deep and tenured industry expertise to help manufacturers navigate their top HR challenges. Ten percent of the 145,000 employers served by isolved are manufacturers, leveraging isolved to accelerate results, increase productivity, boost performance and reduce risk.
isolved People Cloud for Health Services was announced in February 2022, laser-focused to address critical areas like talent acquisition, human resources and payroll, workforce management and talent management.
In September 2021, isolved launched isolved Expense Management. isolved Expense Management eliminates the need to sign into a different system which means employees have a consistent, easy-to-navigate experience available from any device. So now employees and employers have access to everything they need to manage expenses, get the reports they want, and even more importantly, get back to the business of doing their jobs sooner.
isolved Mergers and Acquisitions (M&A) Activities
In April 2021, isolved acquired Givful, a workplace philanthropy platform that revolutionizes the way people give and volunteer to purposely impact the world. Together, isolved and Givful are democratizing corporate social responsibility programs for SMB and mid-market businesses through modern human capital management solution that purposefully engages today's workforce.
In January 2019 iSolved HCM acquired Sage Payroll Solutions, the US-based payroll outsourcing business of The Sage Group. SPR includes more than 44,000 small- to midsized companies as customers through both direct sales and licensees, which will extend the iSolved technology to more than 145,000 employers once the transaction has completed. The acquisition accelerates iSolved growth in the human capital management industry, targeted toward the midmarket, and increases its licensee and partner network as well.
In September 2018, iSolved HCM acquired AmCheck, a provider of payroll services with offices across the nation. This new partnership is a mutually beneficial advancement of the close relationship between the two companies that started when AmCheck joined the iSolved Network of Certified Partners and chose to use the iSolved technology platform to serve its customers.
isolved Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying isolved applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of isolved and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified isolved Cloud, customers.
Ownership: - x
Number of Employees: 1800
Functional Markets: HCM,
Key Verticals: Aerospace and Defense, Automotive, Banking and Financial Services, Communication, Construction, Real Estate, Consumer Packaged Goods, Distribution, K406, Higher Education, Federal Government, State and Local Government, Public Safety, Healthcare, Life Insurance, P&C Insurance, Specialty Insurance, Leisure and Recreation, Hospitality, Life Sciences, Manufacturing, Media, Faith-Based Nonprofit, Youth and Elderly Care, Special Cause Nonprofit, Oil and Gas, Chemicals, Professional Services, Retail, Transportation, Utilities,
isolved Key Enterprise and Cloud Applications
isolved Revenues, $M:
|Type/Year||2020||2021||YoY Growth, %|
|Total Revenues, $M||Subscribe||Subscribe||Subscribe|
|Enterprise Applications Revenues, $M||Subscribe||Subscribe||Subscribe|
|Cloud Applications Revenues, $M||Subscribe||Subscribe||Subscribe|
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
isolved Revenue Breakdown By Type, $M:
|Type||License||Prof. Services||Hardware||Support & Maintenance||SaaS||PaaS||IaaS||Other (Non Enterprise Application Revenues)||Total|
|% of Total Revenues||Subscribe||Subscribe||Subscribe||Subscribe||Subscribe||Subscribe||Subscribe||Subscribe||100%|
isolved Enterprise Applications Revenues By Functional Markets, $M:
isolved Enterprise Applications Revenues By Verticals, $M:
isolved Revenues By Region, $M
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isolved Direct vs Indirect sales
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isolved Customers - Breakdown by Geo, Size, Vertical and Product
No. of isolved Customers: 145000
No. of isolved Enterprise Applications Customers: 145000
No. of isolved Cloud Customers: 145000
No. of isolved Cloud Subscribers: 5 Milion
isolved sells into 145,000 employers covering five million employees. isolved customers, or People Heroes, and isolved partners range from small businesses to household names.
Among iSolved customers are: Stockman Management, Leader Logistics Group, Executive Search Firm, Meridian Title Corporation, New Theatre Restaurant, and others.
isolved Market Opportunities, M&A and Geo Expansions
isolved is experiencing incredible growth, both in market shares and revenue. isolved's biggest opportunity is market awareness, to offset incumbants in the space with its isolved People Cloud solution perfect for the midmarket.
In July 2021, isolved acquired predictive people analytics platform TrenData HR. The acquisition will help organizations of all sizes – not just the largest enterprises – to maximize business and people outcomes from their HR data. Later in September isolved launched isolved Predictive People Analytics to deliver a range of configurable dashboards to managers. These dashboards provide analysis and forecasting of key workforce trends such as turnover and diversity, while also presenting a voice-activated assistant to deliver answers for a near-infinite number of HR-related questions using artificial intelligence.
In May 2019 iSolved HCM, an Accel-KKR portfolio company acquired HK Payroll Services, a provider of payroll services headquartered in Iowa. This acquisition is a mutually beneficial advancement of the relationship between the two companies that started when HKP joined the iSolved Network and selected the iSolved technology platform to service its payroll and HR customers.
isolved Risks and Challenges
Keeping up with its breakneck growth and scaling out its reseller network in the US and other countries is key to its long-term success.
isolved Ecosystem, Partners, Resellers and SI
isolved has an exclusive reseller market called the isolved Network that consists primarily of Professional Employer Organizations (PEO), Administrative Service Organizations (ASO) and payroll service bureaus. Additionally, isolved has an extensive network of referral partners through our Preferred and Benefit Services channels, which can include, but is not limited to, benefits brokers, professional employer organization, administrative service organizations, payroll service bureaus, CPAs/accounting firms, private equity firms, associations, and franchisors. Each channel plays an integral role in helping isolved expand its market reach, specifically in the SMB market.
The growth of the isolved Network, Preferred and Benefit Services business units are managed through the collaboration of a dedicated marketing manager and the respective sales teams. Each marketing team develops and executes an omnichannel and multi-tactic strategy to both add new partners and generate leads and bookings from those partners.
isolved Cloud Infrastructure Insights
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- isolved Public Cloud and Infrastructure (IaaS)
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Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
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