Newgen Software Among Cloud Top 500

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Newgen Software Strengths, Domain Expertise, and Key Differentiators

Newgen Software is a provider of Business Process Management (BPM), Enterprise Content Management (ECM), Customer Communication Management (CCM), and Case Management solutions with a global footprint of 1300+ installations in over 61 countries. Newgen is accredited with a large, mission-critical solution, deployed at the world's leading banks, insurance firms, BPOs, healthcare organizations, government, telecom companies, and shared service centers. Newgen products can be deployed on-premises, as a SaaS offering in a public or private cloud, or a hybrid installation. Newgen uses AWS, Microsoft Azure, and HP Cloud Maps to deliver solutions for industries, and some cloud solutions for small and midsize businesses (SMBs).

Newgen Software Recent Developments

"In October 2021, Newgen Software launched iBPS V 5.0 SP2—an upgraded version of its industry-recognized low code process automation platform. iBPS 5.0 helps enterprises automate existing business processes using a low-code development methodology. This includes rapid composition of forms to capture information, complex decision rules and routing through process steps and workflows, business rules engine, and easy integrations with third-party enterprise applications to exchange data.

In January 2020, Newgen Software, a global provider of low code automation platform managing content, processes, and communication, today launched OmniOMS 8.6 – an enhanced version of its customer communication management (CCM) suite. The new version enables users to easily create, design, and manage HTML email communications.

In August 2019, Newgen Software announced that it has recently established a new office in Sydney, Australia as a part of its concerted effort to expand footprints in the Australia–New Zealand (ANZ) market. Newgen’s entry in the Australian market with this new office is as an addition to the company’s already existing partner network throughout the ANZ region."

Newgen Software Mergers and Acquisitions (M&A) Activities

In June 2021, Abu Dhabi Investment Authority (ADIA), White Oak Capital, and other investors acquired shares sold by the promoters of Newgen Software Technologies. Chairman and managing director Diwakar Nigam and whole-time director T S Varadarajan together sold a 10.57% equity stake. Funds managed by Societe Generale and Morgan Stanley Asia Singapore also picked up stakes worth Rs 10 crore each. ICICI Securities Limited and Jefferies India Private Limited acted as advisors to the promoters. The promoters will retain 55.16% of the total paid-up equity share capital of the company.

In January 2014, India-focused private equity firm Ascent Capital and venture capital firm IDG Ventures have acquired a minority stake in India-based document imaging solutions provider Newgen Software Technologies.

Newgen Software Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Newgen Software applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Newgen Software and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Newgen OmniFlow iBPS, OmniDocs ECM, OmniOMS CCM, Newgen OmniAcquire, Newgen Enterprise Mobility Framework, Newgen OmniReports ERM, Newgen Invoice Processing System, Cheque Truncation System customers.

Newgen Software Key Enterprise and Cloud Applications

Newgen OmniFlow iBPS, OmniDocs ECM, OmniOMS CCM, Newgen OmniAcquire, Newgen Enterprise Mobility Framework, Newgen OmniReports ERM, Newgen Invoice Processing System, Cheque Truncation System

Newgen Software Revenues, $M:

Type/Year 2020 2021 YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

Newgen Software Revenue Breakdown By Type, $M:

Type License Prof. Services Hardware Support & Maintenance SaaS PaaS IaaS Other (Non Enterprise Application Revenues) Total
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe 100%
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe

Newgen Software Revenues By Region, $M

Region % of Total Revenues 2021 Total Revenues, $M 2021 Enterprise Applications Revenues, $M 2021 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

Newgen Software Direct vs Indirect sales

Region Direct Sales Indirect Sales Total
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

Newgen Software Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified Newgen Software Customers

No. of Newgen Software Customers: 550+

No. of Newgen Software Enterprise Applications Customers: 550+

No. of Newgen Software Cloud Customers: x

No. of Newgen Software Cloud Subscribers: x

Newgen Software has over 540 customers. Newgen marquee customers include Citi Bank, First Caribbean International Bank (FCIB), NCB Jamaica, Ingram Micro, Wellcare, Metlife, Coca Cola, Astra Zeneca, Praxair, Caterpillar, HCL, ICICI Bank, Abu Dhabi Commercial Bank, Bank Dhofar, Axis Bank, Max Bupa Health Insurance, L&T Financial Services, Liberty Insurance.

Newgen Software Market Opportunities, M&A and Geo Expansions

In October 2021, launched OmniDocs Mobile 11.0, an upgraded version of its OmniDocs mobile app. The latest version of the software facilitates advanced image processing capabilities for optimized capture and compression. It offers users the ability to capture quality images under optimum size and control asset quality to optimize disk space usage. Furthermore, it utilizes the latest OS features for improved operation, usability, and user experience. The upgraded version of the OmniDocs mobile application is supported on the latest versions of Android and iOS platforms.

Newgen Software went public in 2018, raising funds to support its global expansion. Led by increased investments in sales and marketing as well as partner channels, the Company expanded its global footprint in several new geographies during the year, including Canada, the region where for the first time a large NBFC has chosen Newgen Software Commercial Loan Origination Solution (CLOS), to enhance their commercial lending experience for customers. Newgen Software is strategically focused on scaling Cloud/Saas businesses by increasing penetration and strengthening the platforms to meet all the compliances/regulatory requirements. As a result of this concerted focus, SaaS revenues witnessed a robust growth of 111%, and it is now 4% of revenue from operations. This would help in reducing the seasonality in the business even further.

Newgen Software Risks and Challenges

Despite the good sales growth in India and the Middle East, Newgen's marketing execution is relatively weak.

Newgen Software Ecosystem, Partners, Resellers and SI

In September 2021, Newgen Software announced that it has partnered with Tata Consultancy Services (TCS) to deploy an enterprise-wide content repository and a multi-channel, multi-lingual communication suite for the Banking Service Bureau (BSB) in Israel.

Newgen's partners offer industry-specific and cross-industry case management solutions to help customers shorten their time to solution. Newgen offers a great learning environment. They provide opportunities in various fields and immense potential for growth. Newgen Software's HR policies and practices are aligned to create an environment for learning, empowerment, and flexibility Some of Newgen's global partners include: Tech Mahindra, Infosys, Accenture, NIIT Technologies, Dell, HCL, HP, Wipro, Cognizant, Capgemini. Among their technology partners are Microsoft, RedHat, Amazon, Samsung. Partners in AMERICAS  BIS, SoftSol, K4, Selems, IMAGO; EMEA: Atos, DataDirect, Espire, SoftArcet, Fapco, KASP, Momenta; ASIA PACIFIC: i-STS, Remax, BAG Networks, GoodLinx, SilverTouch.

Newgen Software Cloud Infrastructure Insights

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Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: Us

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