Newgen Software Strengths, Domain Expertise, and Key Differentiators
Newgen Software is a provider of Business Process Management (BPM), Enterprise Content Management (ECM), Customer Communication Management (CCM) and Case Management solutions with a global footprint of 1300+ installations in over 61 countries. Newgen is accredited with a large, mission-critical solution, deployed at the world's leading banks, insurance firms, BPOs, healthcare organizations, government, telecom companies, and shared service centers. Newgen products can be deployed on-premises, as a SaaS offering in a public or private cloud, or a hybrid installation. Newgen uses AWS, Microsoft Azure and HP Cloud Maps to deliver solutions for industries, and some cloud solutions for small and midsize businesses (SMBs).
Newgen Software Recent Developments
In January 2020, Newgen Software, a global provider of low code automation platform managing content, processes, and communication, today launched OmniOMS 8.6 – an enhanced version of its customer communication management (CCM) suite. The new version enables users to easily create, design, and manage HTML email communications.
In August 2019, Newgen Software announced that it has recently established a new office in Sydney, Australia as a part of its concerted effort to expand footprints in the Australia–New Zealand (ANZ) market. Newgen’s entry in the Australian market with this new office is as an addition to the company’s already existing partner network throughout the ANZ region.
Newgen Software Mergers and Acquisitions (M&A) Activities
In January 2014, India-focused private equity firm Ascent Capital and venture capital firm IDG Ventures have acquired a minority stake in India-based document imaging solutions provider Newgen Software Technologies.
Newgen Software Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Newgen Software applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Newgen Software and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Newgen OmniFlow iBPS, OmniDocs ECM, OmniOMS CCM, Newgen OmniAcquire, Newgen Enterprise Mobility Framework, Newgen OmniReports ERM, Newgen Invoice Processing System, Cheque Truncation System customers.
Newgen Software Overview
Ownership: - NEWGEN (NSE)
Number of Employees: 2850
Functional Markets: Content Management, Customer Relationship Management, ERP Services and Operations Management,
Key Verticals: Banking and Financial Services, Federal Government, State and Local Government, Public Safety, Life Insurance, P&C Insurance, Specialty Insurance, Professional Services,
Newgen Software Key Enterprise and Cloud Applications
Newgen OmniFlow iBPS, OmniDocs ECM, OmniOMS CCM, Newgen OmniAcquire, Newgen Enterprise Mobility Framework, Newgen OmniReports ERM, Newgen Invoice Processing System, Cheque Truncation System
Newgen Software Revenues, $M:
| Type/Year | 2018 | 2019 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
| Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Newgen Software Revenue Breakdown By Type, $M:
| Type | License | Services | Hardware | Support & Maintenance | SaaS |
|---|---|---|---|---|---|
| % of Total Revenues | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe |
Newgen Software Enterprise Applications Revenues By Functional Markets, $M:
Newgen Software Enterprise Applications Revenues By Verticals, $M:
Newgen Software Revenues By Region, $M
| Region | % of Total Revenues | 2019 Total Revenues, $M | 2019 Enterprise Applications Revenues, $M | 2019 Cloud Applications Revenues, $M |
|---|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe | Subscribe |
Newgen Software Direct vs Indirect sales
| Region | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
Newgen Software Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified Newgen Software Customers
No. of Newgen Software Customers: 545
No. of Newgen Software Enterprise Applications Customers: 545
No. of Newgen Software Cloud Customers: 90
No. of Newgen Software Cloud Subscribers: x
Newgen Software has over 540 customers. Newgen marquee customers include Citi Bank, First Caribbean International Bank (FCIB), NCB Jamaica, Ingram Micro, Wellcare, Metlife, Coca Cola, Astra Zeneca, Praxair, Caterpillar, HCL, ICICI Bank, Abu Dhabi Commercial Bank, Bank Dhofar, Axis Bank, Max Bupa Health Insurance, L&T Financial Services, Liberty Insurance.
Newgen Software Market Opportunities, M&A and Geo Expansions
Newgen Software went public in 2018, raising funds to support its global expansion. Led by increased investments in sales and marketing as well as partner channels, the Company expanded its global footprint in several new geographies during the year, including Canada, the region where for the first time a large NBFC has chosen Newgen Software Commercial Loan Origination Solution (CLOS), to enhance their commercial lending experience for customers. Newgen Software is strategically focused on scaling Cloud/Saas businesses by increasing penetration and strengthening the platforms to meet all the compliances/regulatory requirements. As a result of this concerted focus, SaaS revenues witnessed a robust growth of 111%, and it is now 4% of revenue from operations. This would help in reducing the seasonality in the business even further.
Newgen Software Risks and Challenges
Despite the good sales growth in India and the Middle East, Newgen's marketing execution is relatively weak.
Newgen Software Ecosystem, Partners, Resellers and SI
Newgen's partners offer industry-specific and cross-industry case management solutions to help customers shorten their time to solution. Newgen offers a great learning environment. They provide opportunities in various fields and immense potential for growth.Newgen Software's HR policies and practices are aligned to create an environment for learning, empowerment, and flexibility Some of Newgen's global partners include: Tech Mahindra, Infosys, Accenture, NIIT Technologies, Dell, HCL, HP, Wipro, Cognizant, Capgemini. Among their technology partners are Microsoft, RedHat, Amazon, Samsung. Partners in AMERICASÂ BIS, SoftSol, K4, Selems, IMAGO; EMEA: Atos, DataDirect, Espire, SoftArcet, Fapco, KASP, Momenta; ASIA PACIFIC: i-STS, Remax, BAG Networks, GoodLinx, SilverTouch.
Newgen Software Cloud Infrastructure Insights
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- Newgen Software Public Cloud and Infrastructure (IaaS)
- Newgen Software Platform (PaaS)
- Newgen Software Application Delivery
- Newgen Software Private Cloud and Data Centers
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
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