Verint Systems Inc. Among Cloud Top 500

175 Broadhollow Rd., Suite 100

Melville, NY, 11747, USA

+1 631-962-9600

List of Verified Verint Systems Inc. Customers

Verint Systems Inc. Recent Developments

In October 2018, Verint announced significant innovations in its Financial Compliance offerings for financial services organizations. Available both on-premises and in the cloud, the offerings support modern work processes that have yet to be addressed by traditional compliance solutions.


Verint Financial Compliance solutions offer a broad range of capabilities including the ability to capture communication and data across all of the capabilities offered by Unified Communications (UC) solutions such as Microsoft Skype for Business, Microsoft Teams and Cisco Jabber, along with automated operational verification, proactive compliance and an open approach to facilitate integration.


The same month Verint announced the expansion of its Financial Compliance Partner Program, a partner ecosystem of leading companies that complement Verint solutions in a world where financial services organizations face increasingly complex challenges in complying with regulatory requirements.


Also, had a newly expanded, strategic relationship which provides Connex the ability to implement, integrate and support Verint’s broader Customer Engagement portfolio for enterprises across Canada. Verint entered Microsoft’s One Commercial Partner (OCP) program with co-sell ready status for its entire customer engagement portfolio. This aligns Microsoft’s large, global salesforce behind partners such as Verint to drive top-notch solutions for customers.

Verint Systems Inc. M&A Activities

In November 2017, Verint Systems completed its acquisition of eg Solutions plc. The acquisition of eg has strengthened the capabilities of Verint’s Customer Engagement portfolio, extending their lead with an even more comprehensive offering in the back-office market.


Verint Systems added more capabilities, personnel and reach to our workforce optimization suite that spans the entire enterprise—from back-office departments that help shape the customer experience, to front-office contact centers and branch locations. Together with eg, Verint Systems is focused on empowering employees with the right information to make smarter, faster decisions.

Verint Systems Inc. Key Enterprise & Cloud Applications

Verint Customer Analytics, Verint Engagement Management, Verint Workforce Optimization,

SCORES Analysis

Verint Systems Inc. Strengths

Following a series of acquisitions, Verint is investing heavily in Cloud applications to augment its on-premise call-center and workforce management applications, which continue to account for the bulk of its recurring revenue stream.


Cross-selling and upselling these Cloud applications to its large installed base will drive much of its growth, while Verint intensifies its own transformation to better support digital strategy of its customers. Verint allocates their R&D resources in response to market research and customer demand for additional features and solutions.


Verint development strategy involves rolling out initial releases of our products and adding features over time. They incorporate product feedback received from customers into the product development process. While the majority of products are developed internally, in some cases, they also acquire or license technologies, products, and applications from third parties based on timing and cost considerations.

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  • Key differentiators
  • Domain Expertise
  • Product portfolio
  • Solution scope

Verint Systems Inc. Revenues, $M:

Type/Year 2016 2017 YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

Verint Systems Inc. Revenue Breakdown By Type, $M:

Type License Services Hardware Support & Maintenance SaaS
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe

Verint Systems Inc. Revenues By Region, $M

Region % of Total Revenues 2017 Total Revenues, $M 2017 Enterprise Applications Revenues, $M 2017 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

Verint Systems Inc. Direct vs Indirect sales

Region Direct Sales Indirect Sales Total
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

Verint Systems Inc. Customers

No. of Customers: Subscribe

No. of Enterprise Applications Customers: Subscribe

No. of Cloud Customers: Subscribe

No. of Cloud Subscribers: Subscribe

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  • Reference wins across regions
  • Customer Size segments
  • Customer wins momentum

Verint Systems Inc. Opportunities

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  • Market Opportunities at the vertical and subvertical levels
  • Mergers and Acquisitions (M&A), Funding
  • Geo Expansions

Verint Systems Inc. Risks

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  • Ability to handle internal and external risk and challenges

Verint Systems Inc. Ecosystem

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  • Health of ecosystem
  • Network Effects of BPO, ISV, SI
  • VAR Partners
  • Direct vs Indirect sales

Verint Systems Inc. Cloud Infrastructure Insights

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  • Cloud Infrastructure (IaaS)
  • Cloud Platform (PaaS)
  • Cloud Application delivery (SaaS)
  • Data Center (Hosting)

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link:


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