WorkJam Strengths, Domain Expertise, and Key Differentiators
WorkJam is a web and mobile app that runs stand-alone or integrated with your existing workforce management system to enable better communication with associates, enhance employee self-service, reduce labour costs and improve employee motivation, engagement, and overall customer service.
WorkJam Recent Developments
In December, 2020, WorkJam Releases Powerful Data Management and Repository Module to Drive Frontline Workforce Orchestration
In 2020, as the coronavirus pandemic pushed more grocery shoppers online, stores were struggling to keep up with the operations challenges brought on by increased customer demand, WorkJam and Digital Goodie, the ecommerce and fulfillment technology platform entered into a strategic partnership to streamline online grocery operations. Aditoinally, WorkJam launched next-generation health check analysis tool, enabling employers to reduce the spread of COVID-19 among frontline employees and their customers while complying with local laws and regulations. With WorkJam’s health check analysis tool, employers prompt associates and leaders of frontline teams to complete a recurring mandatory health check survey on their mobile devices, which must be completed in order to clock in to a shift.
In July 2019 WorkJam unveiled its new fully-integrated messaging system. The upgrades allow employers to provide more robust, secure, direct communication between managers and associates. The new functional further streamlines communication is creating a unified employee experience across an ever-growing number of channels, devices, and touchpoints to improve workplace efficiency and satisfaction.
WorkJam Mergers and Acquisitions (M&A) Activities
In January 2019 WorkJam acquired Peerio Technologies, a provider of employee communication software with one of the most secure messaging and file-sharing technology platforms. By acquiring Peerio and its entire workforce, WorkJam continues to invest in building the market's most complete enterprise-class digital workplace platform, one that unifies the employee experience across an ever-growing number of channels, devices, and touchpoints.
With this acquisition, WorkJam is enhancing its existing team communication and workstream collaboration capabilities with secure live chat enabling teams to connect and collaborate more effectively than ever before. In addition, the secure document and content sharing capabilities will enable teams to stay productive by making it easier to share documents in a centralized workspace, delivering an even more robust Digital Workplace solution, complete with the highest level of security and data privacy.
WorkJam Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying WorkJam applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of WorkJam and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified WorkJam’s Digital Workplace customers.
Ownership: - x
Number of Employees: 150
WorkJam Key Enterprise and Cloud Applications
WorkJam’s Digital Workplace
WorkJam Revenues, $M:
|Type/Year||2020||2021||YoY Growth, %|
|Total Revenues, $M||Subscribe||Subscribe||Subscribe|
|Enterprise Applications Revenues, $M||Subscribe||Subscribe||Subscribe|
|Cloud Applications Revenues, $M||Subscribe||Subscribe||Subscribe|
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
WorkJam Revenue Breakdown By Type, $M:
|Type||License||Prof. Services||Hardware||Support & Maintenance||SaaS||PaaS||IaaS||Other (Non Enterprise Application Revenues)||Total|
|% of Total Revenues||Subscribe||Subscribe||Subscribe||Subscribe||Subscribe||Subscribe||Subscribe||Subscribe||100%|
WorkJam Enterprise Applications Revenues By Functional Markets, $M:
WorkJam Enterprise Applications Revenues By Verticals, $M:
WorkJam Revenues By Region, $M
|Region||% of Total Revenues||2021 Total Revenues, $M||2021 Enterprise Applications Revenues, $M||2021 Cloud Applications Revenues, $M|
WorkJam Direct vs Indirect sales
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WorkJam Customers - Breakdown by Geo, Size, Vertical and Product
No. of WorkJam Customers: x
No. of WorkJam Enterprise Applications Customers: x
No. of WorkJam Cloud Customers: x
No. of WorkJam Cloud Subscribers: 1685000
Workjam sells into a range of industries with a heavy emphasis on retail.
WorkJam Market Opportunities, M&A and Geo Expansions
In August 2021, WorkJam has completed a round of growth financing which will supercharge its software business. The company offers organisations tools to support their frontline workers, making them more efficient. Its $35m cash injection has come from Silver Lake Waterman. CEO Steven Kramer says its software represents "a critical investment priority for employers". The Canadian firm aims to expand globally.
In April 2020, WorkJam received $50 million Series C round led by top Canadian venture capital firm Inovia Capital, with participation from Fonds de Solidarité FTQ and Claridge Inc. All existing investors also participated in the round including Lerer Hippeau, Blumberg Capital, Harmony Partners and WorkJam’s management team. The funding will allow WorkJam to continue to innovate, expand geographically, seek acquisitions, and invest in its employees.
WorkJam Risks and Challenges
Making strategic partnership with labour management apps vendors like SAP Fieldglass and Work Market could be the key to long-term success.
WorkJam Ecosystem, Partners, Resellers and SI
In May 2019 WorkJam and JDA Software jointly formed a partnership that enables employers to manage, optimize, engage and evolve their front-line teams from both the top-down and the bottom up. Through the seamless integration of WorkJam and the JDA Workforce Management platform, not only will hourly employers be able to create optimized schedules against advanced forecasting and workforce management capabilities, but they will also be able to close their availability and coverage gap.
WorkJam partners with workforce management solution providers to to enable their customers with a solution to train, develop, motivate, engage, and retain frontline employees. Some of WorkJams's partners are: Kronos, BlueYonder, Axsium Group, Workforce Insight, the Stores Consulting Group, Connors Group, GNC Group, Simms & Associates, REPL Group, and many more.
WorkJam Cloud Infrastructure Insights
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- WorkJam Public Cloud and Infrastructure (IaaS)
- WorkJam Platform (PaaS)
- WorkJam Application Delivery
- WorkJam Private Cloud and Data Centers
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
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