ADP Among HCM Top 500

1 ADP Boulevard

Roseland, NJ, 7068, USA

+1 973-974-5000


ADP Recent Developments

Reported 530,000 customers for HCM and Payroll in the Cloud in FY15 and ADP expects most if not all of its 75,000 midmarket customers to migrate to its Cloud-based Workforce Now for Core HR, payroll and talent management by end of fiscal 2017.

ADP Key Cloud & HCM Applications

ADP GlobalView, ADP Resource, ADP SmartCompliance, ADP Streamline, ADP TotalSource, ADP Vantage HCM, ADP Workforce Now,

SCORES Analysis

ADP Strengths

Leveraging over 60 years of experience in outsourcing, ADP offers a wide range of human resource, payroll, tax and benefits administration solutions from a single source. Its Employer Services business caters to 564,000 employers with approximately 652,000 payrolls.

Since 2011 ADP has invested more than a billion dollars in acquisitions as well as internal development efforts to bulk up its HCM offerings. In addition to its mainstay in payroll services, ADP has expanded into different segments of the HCM market with global solutions for Core HR, recruiting, benefits, compensation, candidate relationship management, performance and succession planning, all of which are available via Cloud delivery as well as managed services.

Currently Workforce Now is its major Cloud HCM product, while RUN is its Cloud-based payroll service. The strength of ADP lies in its ability to package different products as HR services, which can be made readily available without complex and drawn-out implementation.

Hence helping its clients migrate to the Cloud is similar to switching off old systems and immediately replacing them with more intuitive features via Web services, all done without the involvement of the IT operations. With its track record of assuming difficult process integration on behalf of its users, ADP can widen the adoptions of these Cloud services on a massive scale. While payroll is usually included as part of its Cloud services, ADP now experiences considerable attach rates as customers add Cloud modules for benefits, time and attendance and talent management to their standard HR, payroll and tax compliance services.

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  • Key differentiators
  • Domain Expertise
  • Product portfolio
  • Solution scope

ADP HCM & Cloud HCM Applications Revenues, $M:

Type/Year 2015 2016 YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
HCM Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud HCM Applications Revenues, $M Subscribe Subscribe Subscribe

* HCM Applications Revenues = License + Support & Maintenance + SaaS ( Hardware and Prof. Services are Excluded )
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

ADP 2016 Revenue Breakdown by Type:

Type License Services Hardware Support & Maintenance SaaS
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe

ADP 2016 Total & HCM Applications Revenues by Region:

Region % of Total Revenues 2016 Total Revenues, $M 2016 HCM Applications Revenues, $M
Americas Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe

ADP Direct vs Indirect sales

Region Direct Sales Indirect Sales Total
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

ADP Customers

No. of Customers: Subscribe

No. of HCM Applications Customers: Subscribe

No. of Cloud HCM Customers: Subscribe

No. of Cloud HCM Subscribers: Subscribe

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  • Reference wins across regions
  • Customer Size segments
  • Customer wins momentum

ADP Opportunities

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  • Market Opportunities at the vertical and subvertical levels
  • Mergers and Acquisitions (M&A), Funding
  • Geo Expansions

ADP Risks

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  • Ability to handle internal and external risk and challenges

ADP Ecosystem

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  • Health of ecosystem
  • Network Effects of BPO, ISV, SI
  • VAR Partners
  • Direct vs Indirect sales

ADP Cloud Platform (PaaS) & Infrastructure (IaaS) Details

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  • Cloud Infrastructure (IaaS)
  • Cloud Platform (PaaS)
  • Cloud Application delivery (SaaS)
  • Data Center (Hosting)

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link:


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