Centric Strengths, Domain Expertise, and Key Differentiators
In 2019, through the Motion solution, Centric invests in improving digital processes and services in the area of HR and payroll processing. In 2019, enriched Motion with several important new modules for things such as new-hire onboarding, digital signing and recruitment. Centric HR & Payroll Services has traditionally served mainly public-sector organisations.
Centric offers industry-specific applications for construction, education, financial services, public sector, real estate, and utility verticals. The Dutch-based company is also one of the largest providers for IT services, Business Process Outsourcing, and staffing services. Centric Construction Solutions s specifically made for construction companies and offers a versatile design so the application can give optimal support to a wide array of work processes.
On the other hand, Centric Tradeworld is an ERP solution that manages wholesale processes.
Centric Recent Developments
In 2019, Centric itself works to the highest security standards in developing software and processing customers’ data. As an active knowledge partner to the Dutch Centre for Information Security and Privacy Protection (CIP), Centric also contributes to knowledge development and raising awareness in the security domain.
To allow customers to also benefit from this expertise, Centric started work on a new Cyber Defence Services unit in December. This new unit will use security assessments and scans to give companies insight into the effectiveness of their IT security and help them get protected against the increasing cybercrime threat.
Companies are increasingly opting to have their public and private cloud services combined, and with Centrics Hybrid Cloud proposition, they can manage customer-specific applications and workplace environments with a single solution. Centric expects to further expand this service in the upcoming years.
Centric invested in Civocracy, an online discussion platform that stimulates the involvement of citizens in local politics by bringing together government and society.
Centric Mergers and acquisitions (M&A) Activities
In January 2018, Centric strengthened its position in the retail sector through the acquisition of the Belgian Summit Retail, a provider of checkout solutions for the retail market.
Centric Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Centric applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Centric and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Centric Motion eHRM, Centric PaIS, Centric Locus WMS customers.
Ownership: - x
Number of Employees: 4386
Key Verticals: Aerospace and Defense, Automotive, Banking and Financial Services, Communication, Construction, Real Estate, Consumer Packaged Goods, Distribution, K12, Higher Education, Federal Government, State and Local Government, Public Safety, Healthcare, Life Insurance, P&C Insurance, Specialty Insurance, Leisure and Recreation, Hospitality, Life Sciences, Manufacturing, Media, Faith Based Nonprofit, Youth and Elderly Care Nonprofit, Special Cause Nonprofit, Oil and Gas, Professional Services, Retail, Transportation,
Centric Key Cloud and HCM Applications
Centric Motion eHRM, Centric PaIS, Centric Locus WMS
Centric HCM and Cloud HCM Applications Revenues, $M:
|Type/Year||2018||2019||YoY Growth, %|
|Total Revenues, $M||Subscribe||Subscribe||Subscribe|
|HCM Applications Revenues, $M||Subscribe||Subscribe||Subscribe|
|Cloud HCM Applications Revenues, $M||Subscribe||Subscribe||Subscribe|
* HCM Applications Revenues = License + Support & Maintenance + SaaS ( Hardware and Prof. Services are Excluded )
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Centric Revenue Breakdown by Type:
|Type||License||Services||Hardware||Support & Maintenance||SaaS|
|% of Total Revenues||Subscribe||Subscribe||Subscribe||Subscribe||Subscribe|
Centric HCM Applications Revenues By Sub-Functional Markets, $M:
Split by Sub-Functional Markets
2019 HCM Revenues, By Sub-Functional Markets, $M
Centric HCM Applications Revenues By Verticals, $M:
Centric Total and HCM Applications Revenues by Region:
|Region||% of Total Revenues||2019 Total Revenues, $M||2019 HCM Applications Revenues, $M|
Centric Direct vs Indirect sales
|Region||Direct Sales||Indirect Sales||Total|
Centric Customers - Breakdown by Geo, Size, Vertical and Product
No. of Centric Customers: x
No. of Centric HCM Applications Customers: x
No. of Centric Cloud HCM Customers: 500
No. of Centric Cloud HCM Subscribers: 5000
For Centric 2019, was largely about getting customers’ payment transaction systems and processes ready for new legislation and regulations, which included the addition of functionality for Instant Payments and PSD2. Also welcomed new customers in 2019. De Nederlandsche Bank (DNB), the Dutch central bank, has entered into a partnership with Centric. Centric will provide DNB staff with workspace services, a service desk and office automation, and will also manage the data centres. DNB was looking to team up with a business partner in the long term to increase the flexibility and performance of its IT organisation and shape its digital transformation.
Additional in 2019, welcomed more new customers in the Netherlands, Belgium and Sweden, including Coop, Byggmax, Stadium, Hendi & Geevers, Maters, Vels Transport and Gourmet.
Centric enables its customers to focus on their core businesses with its technological solutions, administrative services and more than 4386 qualified professionals.
Centric Market Opportunities, M&A and Geo Expansions
In 2019, Centric started outsourcing data centres to specialist Dutch partners who host their hardware and take care of optimum security, cooling, camera surveillance and logs. The use of these data centres ensures security, reliability and maximum service and scalability for Centric customers. In the past year, Centric has helped several customers migrate their environments to the cloud.
Further investment has gone into the cloud transition of Centric services for the HR & Payroll market, local authorities and other customers in the past year. This innovation of hosting services from the cloud is imperative in being able to stay successful in these industries that are highly important to Centric.
In 2017, Centric worked hard on the creation of new, innovative products, the development of companies private cloud and the SaaSification of its solutions. Centric also transferred the office environments for a large number of our customers to the public cloud. This is in line with their strategy of being able to deliver all of their software from the cloud from 2020.
Centric Risks and Challenges
Since its founding, Centric has been striving to strike a healthy balance in its markets and activities, aiming to secure continuity for both customers and employees. Diversification enables the company to absorb any negative consequences of risks taken in a specific country or focus area. Centric remains heavily entrenched in the services business and any move to migrate to the Cloud could result in significant changes to its cost structure.
In 2019, several changes were made to the executive and non-executive board, which saw the CEO, CCO, CFO and a non-executive director step down. In early 2020, a new CEO was appointed (officially as of 6 March). As of 1 July 2020, a new CFO and a new non-executive director took office.
Centric HR & Payroll Services has traditionally served mainly public-sector organisations. In 2019, Centric made serious inroads in the non-profit market and will continue to push ahead in this market. To realise the bold growth ambition for Motion, Centric need to gain a foothold in the private sector, which is a relatively new market for Centric.
Centric Ecosystem, Partners, Resellers and SI
In March 2018, Centric started a division in Kaunas, Lithuania, were plans to employ 200 specialists over the next three years. As an Oracle partner, Centric offers the full range of Oracle BI tools. Centric operates in Belgium, Germany, France, Lithuania, Luxembourg, the Netherlands, Norway, Romania, Sweden and Switzerland.
Centric Cloud Platform (PaaS) and Infrastructure (IaaS) Details
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- Centric Public Cloud and Infrastructure (IaaS)
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- Centric Private Cloud and Data Centers
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
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