First Advantage Acknowledged as a Key HR Software Provider by APPS RUN THE WORLD in the HCM Top 500 Market Report

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https://www.fadv.com/

32 First Advantage

First Advantage Strengths, Domain Expertise, and Key Differentiators

First Advantage is a global leader in employment background screening and verification solutions, facilitating over 100 million screens in 2022 for approximately 33,000 customers worldwide. With a comprehensive product suite encompassing criminal background checks, biometrics, education and work verifications, and more, the company focuses on serving diverse industries and fostering long-term relationships. First Advantage's technology, embedded in customers core workflows, interfaces with numerous Human Capital Management platforms and leverages proprietary databases and a vast network of third-party data providers.

First Advantage Recent Developments

In 2022, First Advantage has expanded its international presence with the inauguration of a new office in Kraków, Poland. Recognizing Kraków as an emerging tech hub in Europe, the company aims to enhance its capacity for delivering innovative screening, verifications, safety, and compliance solutions.

In January 2021, First Advantage, released RoadReady, a configurable compliance and risk management tool for DOT and non-DOT drivers – as well as corporate vehicles – to help businesses remain on the road while saving time and money.

In September 2019, First Advantage launched XtdForce, a new screening tool designed with today's extended workforce in mind. Recognizing the growing presence of extended workers, vendors and volunteers in the workplace, First Advantage developed XtdForce to help companies ensure they are contracting reliable, qualified and secure individuals. The approach streamlines the screening experience, reinforces trust in the workplace and strengthens the employer brand.

In July 2019, First Advantage launched Verified!, a new verifications process that can significantly shrink turnaround times from days to minutes with the help of its FCRA-approved proprietary database. Verified! leverages First Advantage’s existing education and employment dataset to confirm education and employment information. Backed by the power of 66+ million screens each year, Verified! significantly decreases customer turnaround time and allows customers to lock in candidates before they move on to other potential job opportunities.

First Advantage Mergers and acquisitions (M&A) Activities

On February 29, 2024, First Advantage Corporation announced the acquisition of Sterling Check Corp., a biometric identity verification firm headquartered in Portland. The strategic move aims to integrate the complementary technologies of both companies, fostering accelerated innovation and providing customers in sectors such as healthcare, retail, e-commerce, transportation, manufacturing, and financial services.

In 2023, First Advantage has acquired biometric ID verification provider Infinite ID. The acquisition is anticipated to enhance First Advantage's network and portfolio of U.S.-based ID verification providers, with Infinite ID expected to contribute an annual revenue exceeding $10 million.

In November 2021, First Advantage, has entered into definitive agreements to acquire two screening providers: Corporate Screening Services, Inc., a healthcare and higher education focused screening and compliance solutions provider headquartered in Cleveland, Ohio, and MultiLatin Advisors, S.A. de C.V, a screening and verifications provider based in Mexico City, Mexico. These all-cash transactions are expected to close in the fourth quarter of 2021.

In November 2019, Private equity firm Silver Lake agreed to acquire First Advantage, a background check and drug screening solutions provider, from Symphony Technology Group. First Advantage’s senior management team will remain in their current roles and continue to be “meaningful equity holders” in the company.

First Advantage Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying First Advantage applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of First Advantage and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified First Advantage customers.

First Advantage Key Cloud and HCM Applications

First Advantage

First Advantage HCM and Cloud HCM Applications Revenues, $M:

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* HCM Applications Revenues = License + Support & Maintenance + SaaS ( Hardware and Prof. Services are Excluded )
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

First Advantage Revenue Breakdown by Type:

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First Advantage Total and HCM Applications Revenues by Region:

Region% of Total Revenues2023 Total Revenues, $M2023 HCM Applications Revenues, $M
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APAC Subscribe Subscribe Subscribe
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First Advantage Direct vs Indirect sales

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First Advantage Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified First Advantage Customers


No. of First Advantage Customers: 33000

No. of First Advantage HCM Applications Customers: 33000

No. of First Advantage Cloud HCM Customers: 33000

No. of First Advantage Cloud HCM Subscribers: x


With offices in 29 locations and a staff of 4900 employees, First Advantage leverages leading technology and the industry's largest global capabilities to complete background checks in 200+ countries and territories.

First Advantage Market Opportunities, M&A and Geo Expansions

The company outlines a comprehensive growth strategy, emphasizing customer acquisition in sectors with favorable long-term hiring prospects and high compliance standards. Additionally, the focus on expanding within the existing customer base through upselling and cross-selling, coupled with continuous innovation in product offerings, aims to drive sustained revenue growth. The international expansion initiative targets underpenetrated markets, leveraging the company's capabilities in global risk management and compliance. The strategy also includes a selective approach to complementary acquisitions and strategic partnerships, aiming to enhance product capabilities and geographic reach.

In May 2021, First Advantage, has publicly filed a registration statement on Form S-1 with the U.S. Securities and Exchange Commission related to a proposed initial public offering of its common stock.

In June 2019, First Advantage made a integration with Oracle Cloud, now available in the Oracle Cloud Marketplace. Offering added value to Oracle Recruiting Cloud customers, First Advantage enables them to configure the screening solution to their unique requirements, including custom consents, disclosures, electronic signatures and more.

In November 2018, First Advantage introduced BackgroundDirect, built specifically for small businesses, the online solution streamlines the background check process, providing employers with information to assist them with critical insights needed to support hiring decisions.

First Advantage Risks and Challenges

In the fiscal year concluding on December 31, 2022, First Advantage reported a notable concentration of revenue, with a single customer contributing approximately 10% of total revenue. No other client constituted 10% or more of the company's overall revenues during this period. 85% of total revenues originated from the Americas business segment. This concentration of revenue poses a notable risk to the company's financial stability and strategic resilience. Failure to maintain the integration of First Advantage platforms and solutions with those of human resource software providers, or deterioration in their relationships with such providers, may have adverse effects on our business.

First Advantage may face potential liability from individuals, government agencies or businesses for defamation, invasion of privacy, negligence, copyright, patent or trademark infringement and other claims based on the nature and content of the materials that appear or are used in First Advantage's products or services. Insurance may not be available to cover claims of these types or may not be adequate to cover them for all risks to which we are exposed. Any imposition of liability, particularly liability that is not covered by insurance or is in excess of our insurance coverage, could have a material adverse effect on our business, financial condition or results of operations.

First Advantage Ecosystem, Partners, Resellers and SI

The acquisition and partnership strategy of the company are focused on providing enhanced value to customers through expanded product capabilities, industry expertise, and increased scale. Over the past two years, the company has completed four acquisitions, strategically bolstering its international presence and reinforcing specific industry offerings. The commitment to sustained organic growth involves a disciplined approach to identifying and evaluating potential strategic acquisitions, investments, and partnerships that fortify market positions, improve product offerings, enhance technology and data capabilities, and facilitate entry into new markets.

In January 2020, First Advantage made a new partnership with LinkedIn Talent Hub, an applicant tracking system (ATS) that allows users to source, manage, and hire talent within a single platform. By partnering with LinkedIn Talent Hub, First Advantage will streamline, expedite and augment screening and monitoring solutions for LinkedIn Talent Hub customers.

In December 2019, First Advantage made a partnership with Jobvite, the leading talent acquisition-focused suite that powers a marketing-first recruiting approach. Jobvite helps clients to recruit, source and onboard new talent faster. By joining the Jobvite Marketplace, First Advantage will streamline, expedite and augment screening and monitoring for Jobvite customers.

In Nov.ember 2019, First Advantage partnered with Shelters to Shutters, a non-profit organization that transitions individuals and families out of homelessness to economic self-sufficiency. Through this relationship, First Advantage will provide discounted background screens to Shelters to Shutters candidates and support the organization through ongoing donations and volunteerism.

Among partners are Workday, Bullhorn, iCims, Cornerstone on Demand, Ultimate Software, Tracker, myStaffingPro, Page Up, PeopleFluent, SmartRecruiters, TempWorks, Abbott and many others.

First Advantage Cloud Platform (PaaS) and Infrastructure (IaaS) Details

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  • First Advantage Public Cloud and Infrastructure (IaaS)
  • First Advantage Platform (PaaS)
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Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.


Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).


For additional information on our methodologies, here's the link:

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