PayScale Acknowledged as a Key HR Software Provider by APPS RUN THE WORLD in the HCM Top 500 Market Report

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58 PayScale

PayScale Strengths, Domain Expertise, and Key Differentiators

PayScale offers modern compensation software and the most precise, real-time, data-driven insights for employees and employers alike. More than 10,000 customers, from small businesses to Fortune 500 companies, use PayScale to power pay decisions for more than 23 million employees.

PayScale Recent Developments

In 2023, Payscale the appointment of Chris Hays as its new Chief Executive Officer. His new role will begin on January 8, 2024. As the new Chief Executive Officer, Hays will establish new standards of quality in the compensation technology market by driving Payscale’s strategy forward.

In April, 2020, PayScale declared the appointment of Jeff Bailey to Chief Revenue Officer. Bailey will oversee PayScale’s revenue teams, managing all aspects of revenue management as PayScale continues its rapid growth into new market segments with small and medium-sized businesses, as well as large enterprises.

At the beginning of 2020, Payscale hired Adrianna Burrows as their Chief Marketing Officer. Burrows will be responsible for driving all aspects of marketing across PayScale.""""

Creator of the largest database of individual compensation profiles in the world, PayScale provides an immediate and precise snapshot of current market salaries to employees and employers through its online tools and software. PayScale's products are powered by innovative search and query algorithms that dynamically acquire, analyze and aggregate compensation information for millions of individuals in real-time."""

PayScale Mergers and acquisitions (M&A) Activities

In September 2022, Payscale acquired Agora Solutions Inc. This move enhances Payscale's robust portfolio, integrating Agora's innovative total rewards and offering communication capabilities. The acquisition reinforces Payscale's commitment to transparency, diversity, equity, and inclusion, positioning the company to navigate evolving compensation landscapes.

In August 2021, declared the acquisition of CURO Compensation Ltd., a Scotland-based firm that also sells compensation software. The deal comes six months after Payscale merged with Payfactors, another compensation data management company. Nearly all 50 employees at CURO will join Payscale, which now serves 10,000 customers and more than half of the Fortune 500.

In March 2021, Seattle-based compensation data and technology company PayScale is merging with Payfactors, a compensation data management company based in the Boston area, joining forces in a new effort to capitalize on growing demand from corporate leaders grappling with issues of employee pay equity and remote work. The combined company will be majority-owned by private equity firm Francisco Partners, based in San Francisco, which has been PayScale’s majority owner since April 2019. The companies together have more than 600 employees and 10,000 customers, Torrey said. The company will be based in Seattle and retain the PayScale name. Torrey, an SAP Concur veteran who has been PayScale’s CEO since August 2019, will remain in that role.

Francisco Partners acquired a majority of PayScale Inc in a deal valued at $325 million. "

PayScale Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying PayScale applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of PayScale and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified PayScale Insight, customers.

PayScale Key Cloud and HCM Applications

PayScale Insight,

PayScale HCM and Cloud HCM Applications Revenues, $M:

Type/Year20222023YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
HCM Applications Revenues, $M Subscribe Subscribe Subscribe

* HCM Applications Revenues = License + Support & Maintenance + SaaS ( Hardware and Prof. Services are Excluded )
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

PayScale Revenue Breakdown by Type:

TypeLicenseServicesHardwareS&MSaaSPaaSIaaSOtherTotal
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe 100%
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe

PayScale Total and HCM Applications Revenues by Region:

Region% of Total Revenues2023 Total Revenues, $M2023 HCM Applications Revenues, $M
Americas Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe

PayScale Direct vs Indirect sales

RegionDirect SalesIndirect SalesTotal
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

PayScale Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified PayScale Customers


No. of PayScale Customers: 10000

No. of PayScale HCM Applications Customers: x

No. of PayScale Cloud HCM Customers: x

No. of PayScale Cloud HCM Subscribers: x


PayScale has 10000 customers including: godaddy.com, zappos.com, Bosch, Bloomberg, Wendy's, The New York Times, UnitedHealth Group, Seattle Marines, Sunsweet, Baylor University, Futaba, Perry Ellis and many more.

PayScale Market Opportunities, M&A and Geo Expansions

Payscale enables employers to pay employees fairly with the launch of its new Payfactors platform. The updated platform puts multiple data sources at the fingertips of employers following the merger of Payscale and Payfactors. The Payfactors platform provides organizations with customizable market perspectives to fully understand pay trends and to build pay strategies and structures that solve issues like pay compression — helping to retain talent and stay adaptive in today’s labor market.

In October 2020, released Data Marketplace, an AI-powered recommendation engine that uses machine learning to suggest salary survey data to users based on their information and behavior. Data Marketplace will enable users to purchase salary survey data from select third-party partners directly within MarketPay. PayScale’s Data Marketplace will be trialed with select customers in 2020 with an official launch in 2021.

Data-informed discussions about compensation benefit both employers and employees and that greater pay transparency promotes equity, engagement, and employee retention.

Data-informed discussions about compensation benefit both employers and employees and that greater pay transparency promotes equity, engagement, and employee retention."

PayScale Risks and Challenges

The compensation apps market has evolved and it remains to be seen whether compensation specialists are still willing to pay a premium for salary data that are widely disseminated over the Internet and sites like Glassdoor.

PayScale Ecosystem, Partners, Resellers and SI

The company strengthens its commitment to pay equity through the growing ecosystem and adds Aon to its network. Also, Payscale is the latest founding partner of Angel City Football Club. Will work with ACFC’s leadership team to provide essential tools, data, and resources to level the playing field and support equitable compensation.

PayScale Cloud Platform (PaaS) and Infrastructure (IaaS) Details

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  • PayScale Public Cloud and Infrastructure (IaaS)
  • PayScale Platform (PaaS)
  • PayScale Application Delivery
  • PayScale Private Cloud and Data Centers

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.


Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).


For additional information on our methodologies, here's the link:

https://www.appsruntheworld.com/About Us
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Buyer Intent: Companies Reading this Research Report
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively reading this research report. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively accessing this research report include:
  1. UKG, a United States based Professional Services organization with 15000 Employees
LogoCompanyIndustryEmployeesRevenueCountryEvaluated
UKGProfessional Services15000$3.6BUnited States2024-06-21