SmartLinx Solutions Strengths, Domain Expertise, and Key Differentiators
SmartLinx provides an end-to-end workforce management and human capital management software suite for skilled nursing, senior living and post-acute care providers. The company offers a robust platform that allows providers to harness the power of real-time data to proactively manage their workforce and improve measures of care quality and reimbursement, reduce costs associated with overstaffing and excess overtime, and ensure regulatory compliance. SmartLinx’s comprehensive solutions suite includes talent acquisition and onboarding, human resources, benefits and payroll, time and attendance, scheduling, compliance and business analytics.
In March 2021, SmartLinx introduced SmartLinx Message Center, an SMS platform that facilitates real-time, two-way employee communication on a centralized, easy-to-use platform. SmartLinx Message Center will help organizations leverage real-time, two-way communication to address employee needs, improve productivity, and resolve critical issues such as staffing gaps.
In July 2019, SmartLinx announced a product expansion for its popular mobile app, SmartLinx Go, that further engages healthcare employees by enabling them to take control of their schedules and quickly close scheduling gaps. SmartLinx Go increases employee engagement by giving workers the ability to check real-time schedules, attendance and pay-related resources, which helps them balance work-life responsibilities.
SmartLinx Solutions Recent Developments
In April 2021, SmartLinx established a research and development laboratory in Charleston, South Carolina. SmartLinx Accelerating Innovation Lab was launched from the shores of South Carolina to develop new workforce management solutions and industry best practices that use cutting-edge digital transformation technologies to advance the long-term care industry.
SmartLinx Solutions Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying SmartLinx Solutions applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of SmartLinx Solutions and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified SmartLinx Schedule Optimizer, SmartLinx Time & Attendance, SmartLinx Human Resources, SmartLinx Payroll, SmartLinx Applicant Tracker, SmartLinx Benefits, SmartLinx Go customers.
SmartLinx Solutions Overview
Ownership: - x
Number of Employees: 125
SmartLinx Solutions Key Cloud and HCM Applications
SmartLinx Schedule Optimizer, SmartLinx Time & Attendance, SmartLinx Human Resources, SmartLinx Payroll, SmartLinx Applicant Tracker, SmartLinx Benefits, SmartLinx Go
SmartLinx Solutions HCM and Cloud HCM Applications Revenues, $M:
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* HCM Applications Revenues = License + Support & Maintenance + SaaS ( Hardware and Prof. Services are Excluded )
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
SmartLinx Solutions Revenue Breakdown by Type:
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SmartLinx Solutions HCM Applications Revenues By Sub-Functional Markets, $M:
Split by Sub-Functional Markets
2020 HCM Revenues, By Sub-Functional Markets, $M
SmartLinx Solutions HCM Applications Revenues By Verticals, $M:
SmartLinx Solutions Total and HCM Applications Revenues by Region:
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SmartLinx Solutions Direct vs Indirect sales
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SmartLinx Solutions Customers - Breakdown by Geo, Size, Vertical and Product
No. of SmartLinx Solutions Customers: 4300
No. of SmartLinx Solutions HCM Applications Customers: 4300
No. of SmartLinx Solutions Cloud HCM Customers: x
No. of SmartLinx Solutions Cloud HCM Subscribers: 630000-
Used in thousands of leading organizations, the SmartLinx solutions suite helps manage people and processes by harnessing the power of real-time data.
Recent customer wins included: Hillcrest Home, Grand Traverse Pavilions, Wachusett Healthcare, Wesley Village, Providence Healthcare Management, Greek American Rehabilitation & Care Centre, Caring Health Systems. Among SmartLinx customers are Trilogy Health Services, Parker Jewish Institute, Oriol Health Care and many others.
SmartLinx Solutions Market Opportunities, M&A and Geo Expansions
In January 2021, SmartLinx introduces Advanced Timeclock for Employees to reduce the spread of infectious bacteria in the workplace. The state-of-the-art time clock limits the spread of infectious bacteria and helps prevent workers with fevers from entering the facility. SLATE combines the latest innovations in touchless technology with integrated time tracking and employee scheduling to help operators safeguard their facilities and enhance workforce operations. In addition to eliminating physical contact with a high-touch device, the new time clock automatically takes employee temperatures and notifies managers when it detects a fever.
In December 2020, SmartLinx introduces SmartLinx Five-Star Predictor. The Five-Star Predictor gives long-term and post-acute care operators the power to proactively predict and improve their Five-Star Quality Ratings for staffing.
In March 2020, SmartLinx received a growth equity investment from Marlin Equity Partners, a global investment firm with a strong history of successfully investing in and growing businesses across the software and healthcare verticals. Marlin’s investment will support SmartLinx through its next phase of growth as it continues to provide innovative workforce management solutions purpose-built for the rapidly changing needs of post-acute and long-term care providers.
In February 2019, SmartLinxlaunched a new mobile app, SmartLinx Go, designed to enable real-time communications between healthcare providers and employees. Created especially for long-term care, senior living, and assisted living providers, SmartLinx Go gives employees real-time access to self-scheduling capabilities and work information. By enabling them to immediately access and respond to scheduling changes, SmartLinx Go empowers employees and increases efficiency throughout the organization.
In October 2018, SmartLinx launched SmartLinx Spotlight, a new business intelligence solution for decision makers to evaluate real time-data to improve operations and reduce costs. SmartLinx Spotlight is an integrated component of the SmartLinx suite of SaaS solutions that empowers organizations to track, review and compare enterprise-wide metrics at a glance and uncover hidden inefficiencies like never before. In addition to actionable dashboards, it offers powerful and easy to use ad-hoc and self-service reporting tools to get the data you need instantly.
SmartLinx Solutions Risks and Challenges
Potential changes to ACA and Overtime Regulations could impact SmartLinx's near-term prospects.
SmartLinx Solutions Ecosystem, Partners, Resellers and SI
In May 2019, Viventium Software and SmartLinx Solutions formed a strategic partnership to provide customers with access to robust human capital and workforce management systems that leverage the companies’ combined expertise. The partnership enables Viventium’s clients to incorporate SmartLinx’s core scheduling and time & attendance capabilities into its integrated Viventium platform while giving SmartLinx clients the opportunity to add Viventium’s robust fulfillment and payroll functions to their unified SmartLinx platform.
In October 2018 SmartLinx Solutions LLC formed a strategic partnership with DailyPay, an on-demand payment platform that reduces employee turnover and increases employee engagement through instant access to wages. DailyPay integrates with SmartLinx’s payroll and time & attendance systems seamlessly, giving customers and their employees access to their earnings before payday. Through this integration, employers receive a fully comprehensive daily pay solution that is compliant in all 50 states – without changing the timing of payroll funds.
Among SmartLinx Solutions partners are Microsoft Azure, Apex Global Solutions, PointClickCare, ADP SmartCompliance, FlexWage.
SmartLinx Solutions Cloud Platform (PaaS) and Infrastructure (IaaS) Details
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- SmartLinx Solutions Public Cloud and Infrastructure (IaaS)
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Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
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