Tyler Technologies Strengths, Domain Expertise, and Key Differentiators
Tyler Technologies is a provider of ERP and add-on solutions for the public sector with a special focus on local governments. Increasingly public sector organizations are leveraging Tyler for software-as-a-service applications improve public access to government information.
The vendor operates in two segments: Enterprise Software Solutions (ESS) and Appraisal and Tax Software Solutions and Services (ATSS). ESS segment provides municipal, county, and state governments and schools with software systems for their back-office functions such as financial management and courts and justice processes. ATSS provides systems and software that automate the appraisal and assessment of real and personal property, as well as property appraisal outsourcing services for local governments and taxing authorities.
/br> In October 2019, Tyler announced a strategic collaboration agreement with Amazon Web Services (AWS) for cloud hosting services. This collaboration will enable Tyler public sector clients to deliver better experiences for citizens, and further enable governments to use data as a strategic asset in the design, management, and delivery of programs.
Tyler Technologies Recent Developments
In Dec 2021, Tyler was named to the Dow Jones Sustainability Index North America in recognition of its commitment to sustainable business practices. In August 2021, Tyler signed a $63 million agreement over five years to extend and expand the partnership between the Administrative Office of the Illinois Courts (AOIC) to provide the eFileIL electronic filing solution to the Illinois Courts.
In April 2021, Tyler launched its EnerGov Decision Engine solution to help guide residents through complex government ordinances. This web-based application helps constituents simplify the intricate processes associated with understanding ordinances and navigating permits and licensing.
In July 2021, Tyler partnered with Missouri River Energy Services (MRES), which will enable Tyler's Incode solution to serve as the preferred enterprise resource planning (ERP) software to MRES member utilities. Tyler offers a full suite of solutions to help meet the needs of MRES members and their budgets. If selected by an MRES member, the member utility or city will work directly with Tyler to implement Incode. The MRES members also have the option to add on Tyler Content Manager to streamline access to records and documents and MyCivic.
In August 2020, Tyler launched Assessment Connect, a solution that provides county, municipal, and state assessing offices with data access and analysis tools to help ensure fair and equitable property valuations throughout their jurisdictions. Assessment Connect transforms data into a strategic asset that is easily accessible via a secure web portal. The solution provides assessors with real-time data and insights into appraisals, appeals, property development efforts, and more.
Tyler Technologies Mergers and acquisitions (M&A) Activities
In September 2021, Tyler Technologies acquired Arx, a cloud-based software platform that creates accessible technology to enable a modern-day police force that is fully transparent, accountable, and a trusted resource to the community it serves. Through this acquisition, Tyler adds Arx's software solutions, Arx Alert and Arx Community, to its public safety software suite.
In September 2021, Tyler Technologies acquired VendEngine, a privately-held cloud-based software provider focused on financial technology for the corrections market. Tyler's acquisition of VendEngine enables both companies to better respond to the evolving needs of local and state government agencies, and the residents they serve.
In April 2021, Tyler Technologies acquired NIC, a leading digital government solutions and payments company that serves more than 7,100 federal, state, and local government agencies across the nation. Together, Tyler and NIC will connect data and processes across disparate systems and deliver essential products and services to all public sector stakeholders.
In May 2021, Tyler Technologies acquired DataSpec, a provider of electronic management of veterans' claims. The acquisition offers existing DataSpec clients the strength and stability of Tyler, as well as a simple path forward to the next generation of technology.
In December 2018, Tyler Technologies acquired SceneDoc, a company that provides mobile-first, software-as-a-service (SaaS) field reporting for law enforcement agencies.
Earlier in October Tyler acquired MobileEyes, a company that develops software to improve public safety by supporting fire prevention and suppression, emergency response, and structural safety.
Tyler Technologies Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Tyler Technologies applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Tyler Technologies and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified New World, Odyssey and Muni ERP, Odyssey File and Serve, Orion SmartFile, iasWorld, CLT Appraisal customers.
Tyler Technologies Overview
Ownership: - NYSE : TYL
Number of Employees: 6718
Functional Market: Workforce Analytics, Workforce Scheduling, Task Management, Time and Attendance, Core HR, Payroll, Benefits Administration, Compliance, Onboarding, Recruiting, Performance and Goal Management, Succession and Leadership Planning, Compensation,
Key Verticals: Education, Government, Utilites,
Tyler Technologies Key Cloud and HCM Applications
New World, Odyssey and Muni ERP, Odyssey File and Serve, Orion SmartFile, iasWorld, CLT Appraisal
Tyler Technologies HCM and Cloud HCM Applications Revenues, $M:
| Type/Year | 2019 | 2020 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| HCM Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
| Cloud HCM Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* HCM Applications Revenues = License + Support & Maintenance + SaaS ( Hardware and Prof. Services are Excluded )
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Tyler Technologies Revenue Breakdown by Type:
| Type | License | Prof. Services | Hardware | Support & Maintenance | SaaS | PaaS | IaaS | Other (Non Enterprise Application Revenues) | Total |
|---|---|---|---|---|---|---|---|---|---|
| % of Total Revenues | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | 100% |
| Revenues, $M | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe |
Tyler Technologies HCM Applications Revenues By Sub-Functional Markets, $M:
Split by Sub-Functional Markets | % | 2020 HCM Revenues, By Sub-Functional Markets, $M | |
Tyler Technologies HCM Applications Revenues By Verticals, $M:
Tyler Technologies Total and HCM Applications Revenues by Region:
| Region | % of Total Revenues | 2020 Total Revenues, $M | 2020 HCM Applications Revenues, $M |
|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe |
Tyler Technologies Direct vs Indirect sales
| Region | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
Tyler Technologies Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified Tyler Technologies Customers
No. of Tyler Technologies Customers: 37000
No. of Tyler Technologies HCM Applications Customers: x
No. of Tyler Technologies Cloud HCM Customers: 8800
No. of Tyler Technologies Cloud HCM Subscribers: 76000
Tyler has more than 37,000 successful installations across 12,000 sites, with clients in all 50 states, Canada, the Caribbean, Australia, and other international locations.
Among Tyler Technologies customers are Glenville, New York; Virginia's Spotsylvania County Public Schools; Texas' Alvin Independent School District; Collin and Galveston, Texas; Portage, Indiana; Washtenaw County, Michigan; Clarion County, Pennsylvania; State of Nevada; Walnut Creek, California; San Juan County, New Mexico, Pasco County Schools in Florida, Charlotte, NC, court systems in Maryland and Oregon, City of Mesquite, Lubbock (Texas), Santa Barbara (California), Maryland's Harford County, Town of Mount Desert, City of Ellsworth, City of Naples, Butler County, Gillette, Wyo., West Contra Costa, Hayward, City of Charlotte, Sioux Falls, and others.
Tyler Technologies Market Opportunities, M&A and Geo Expansions
In July 2021, Tyler Technologies opened a brand new office location in Lawrenceville, Georgia, moving from its previous location in nearby Duluth, where it has been since 2009. This expansion and relocation are the results of the rapid growth of Tyler's EnerGov civic services solution. Tyler has added more than 300 EnerGov clients across 42 states to its overall client base.
In 2019, Tyler Technologies added 596 new SaaS clients, and 78 existing clients elected to convert to their SaaS model. Also, e-filing services contributed approximately $7.0 million of the subscription revenue increase in 2019. The increase in e-filing revenue is attributed to new e-filing clients, as well as increased volumes as to the result of several existing clients mandating e-filing.
Tyler Technologies Risks and Challenges
Tyler Technologies' migration to the Cloud is ongoing as it seeks to reduce its dependence on on-premise systems while helping its partners drive more services revenues through Cloud delivery.
Tyler Technologies Ecosystem, Partners, Resellers and SI
In July 2021, Tyler Technologies partnered with the U.S. Department of Energy's (DOE's) National Renewable Energy Laboratory (NREL) to integrate Tyler's EnerGov Community Development software with the newly developed SolarAPP+. SolarAPP+, developed by NREL, is designed to streamline the review and inspection process for the installation of rooftop solar panels. Integrating this app into EnerGov helps accelerate and support the availability and expansion of renewable energy across the United States. It also provides a seamless customer experience that significantly reduces inspection and approval times for those obtaining permits to install solar panels on their homes.
Tyler market its products and services through direct sales and marketing personnel located throughout the United States.
Tyler Technologies Cloud Platform (PaaS) and Infrastructure (IaaS) Details
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- Tyler Technologies Public Cloud and Infrastructure (IaaS)
- Tyler Technologies Platform (PaaS)
- Tyler Technologies Application Delivery
- Tyler Technologies Private Cloud and Data Centers
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
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