When I Work Among HCM Top 500

420 North 5th St. Suite 500

Minneapolis, MN, 55401, United States

1 651-330-4482

https://www.wheniwork.com/

250

When I Work Strengths, Domain Expertise, and Key Differentiators

When I Work was built to serve the employee scheduling and communication needs of workplaces across a wide range of industries. It makes scheduling staff easy for coffee shops, restaurants, customer service departments, retail shops, colleges, healthcare organizations, nonprofits, and many, many other types of workplaces.

When I Work Recent Developments

When I Work supports 150,000 workplaces, and over half a million people in over 50 countries rely on When I Work for employee scheduling, time clock and communication. Improve operational efficiency, drive employee accountability via self-service, and control labour costs with the easiest employee scheduling, time clock and team communication software on the market.

When I Work Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying When I Work applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of When I Work and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified When I Work customers.

When I Work Key Cloud and HCM Applications

When I Work

When I Work HCM and Cloud HCM Applications Revenues, $M:

Type/Year20202021YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
HCM Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud HCM Applications Revenues, $M Subscribe Subscribe Subscribe

* HCM Applications Revenues = License + Support & Maintenance + SaaS ( Hardware and Prof. Services are Excluded )
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

When I Work Revenue Breakdown by Type:

TypeLicenseProf. ServicesHardwareSupport & MaintenanceSaaSPaaSIaaSOther (Non Enterprise Application Revenues)Total
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe 100%
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe

When I Work Total and HCM Applications Revenues by Region:

Region% of Total Revenues2021 Total Revenues, $M2021 HCM Applications Revenues, $M
Americas Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe

When I Work Direct vs Indirect sales

RegionDirect SalesIndirect SalesTotal
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

When I Work Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified When I Work Customers


No. of When I Work Customers: 700

No. of When I Work HCM Applications Customers: 700

No. of When I Work Cloud HCM Customers: 700

No. of When I Work Cloud HCM Subscribers: 6909932


When I Work covers over 150,000 workplaces worldwide and half of a million people in over 50 countries rely on When I Work for employee scheduling, time clock and communication. The company's Employee Scheduling software has 6,909,932 users.

When I Work Market Opportunities, M&A and Geo Expansions

In November 2021, When I Work, a messaging app that lets shift-based teams schedule work and more raises $200M.The funding is coming from a single investor, Bain Capital (specifically its Tech Opportunities fund), and while the pair are not disclosing valuation, it’s being described as a “majority growth investment”, which implies something around $400 million. CEO Martin Hartshorne said in an interview that When I Work is profitable, and it has been since June of last year — notable, considering we were in the depths of pandemic living and economic uncertainty — and its steady rise was the reason for raising now, after raising just $24 million in the 11 years prior.

In September 2021, When I Work, and Clair, a New York-based financial technology company today announced a partnership to offer free on-demand pay through Clair’s Payday Wallet to shift-based workplaces that use When I Work. Through this partnership, When I Work and Clair build on their legacies as pioneers in workforce management and financial technology by offering When I Work shift workers the ability to get free access to their earnings every day after they clock out of work. The two companies accelerate a growing trend of workforce management companies providing employee benefits as part of their product offerings.

In 2016, When I Work secured $15 million in a Series B round led by Drive Capital. Arthur Ventures and High Alpha also participated. This followed a $9 million Series A led by e.ventures, Greycroft Partners and Arthur Ventures, bringing the company's total financing to date to $24 million.

When I Work Risks and Challenges

Greg Wallace, When I Work's first chief financial officer, is helping to carry out a growth strategy as the hourly workforce management company seeks to triple revenue and reach millions of additional users globally. When I Work reduced full-time staff by about one-third in April as pandemic-related shutdowns challenged customers and slowed business. The decline was not as sharp as forecast, however, and business has grown year over year but ended short of 2020's original plan, Wallace said. Wallace previously was senior finance manager at Code42 and held several financial roles at HighJump Software.

When I Work in Minneapolis was in the thick of the market and wanted to add more features to attract larger business customers. In July 2021, Octavian Tarcea joined as the company's new chief technology officer. Octavian Tarcea will lead the development of those applications, which he says make for "happier and more productive teams" at shift-based workplaces.

In April 2020, As a result of the global pandemic Coronavirus, When I Work laid off 55 full-time employees, eight part-time employees and furloughed one full-time employee. The cuts affect around 35% of the company’s workforce.

Scaling out its offerings to address multiple workforce management applications and needs of its customers is key to success.

When I Work Ecosystem, Partners, Resellers and SI

Mostly direct sales.

When I Work Cloud Platform (PaaS) and Infrastructure (IaaS) Details

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  • When I Work Public Cloud and Infrastructure (IaaS)
  • When I Work Platform (PaaS)
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  • When I Work Private Cloud and Data Centers

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.


Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).


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