Audio Video and Web Conferencing Adoption Among the Global Top 100

This report delves into the adoption of Audio, Video and Web Conferencing platforms by the Global Top 100 companies, both privately-held and publicly-traded, as ranked by size, including employee count and revenue metrics, such as those found in the Fortune 1000 and Global 2000 listings. We explore how these leading enterprises are leveraging Audio, Video and Web Conferencing to pursue strategic goals and drive lasting benefits across various business functions.

The adoption of Audio, Video and Web Conferencing within these top companies reveals significant investments in Collaboration technology, highlighting a broad and diverse approach. These organizations frequently partner with multiple vendors, integrating complementary Collaboration solutions to achieve their business objectives. This multi-vendor approach allows them to tailor Collaboration deployments that drive competitive advantages, operational efficiencies, and overall sustainability.

Our latest findings detail the software purchases related to Audio, Video and Web Conferencing platforms among these top 100 enterprises, their technology investments span a range of Collaboration tools and solutions, underscoring the complexity of Collaboration adoption at this level.

Audio, Video and Web Conferencing Vendors Among the Global Top 100

Cisco Systems currently holds a 54% market share in the Audio Video and Web Conferencing space, making it the leading provider among the Global Top 100, followed by Adobe Systems, Zoom, and Microsoft.

VendorAudio Video and Web Conferencing AppsMarket Share
Cisco SystemsCisco Webex Meetings, Cisco Video Conferencing,

Cisco Unified Communications Manager

54%
Adobe SystemsAdobe Connect35%
ZoomZoom Video Communications8%
MicrosoftMicrosoft Teams3%
Grand Total100%

The insights derived from our research will empower marketers, product managers, and IT professionals to better understand the adoption trends shaping the future of Audio, Video and Web Conferencing. These trends can potentially lead to significant shifts within the competitive landscape, impacting strategies and market positioning for years to come.

By monitoring these top enterprises and their technology choices, we equip our clients with the knowledge needed to anticipate changes and stay ahead in the rapidly transforming world of enterprise software and Collaboration innovation.

Custom data cuts related to the Audio, Video and Web Conferencing Market are available:

  • Top Audio, Video and Web Conferencing Vendors, Market Size and Market Forecast 2023-2027
  • Audio, Video and Web Conferencing Market By Vertical Market (21 Industry)
  • Audio ,Video and Web Conferencing Market By Country (USA + 45 countries)
  • Audio, Video and Web Conferencing Market By Region (Americas, EMEA, APAC)
  • Audio, Video and Web Conferencing Market By Customer Size (revenue, employee count, asset)
  • Audio, Video and Web Conferencing Market By Channel (Direct vs Indirect)
  • Audio, Video and Web Conferencing Market By Vendor or Product
Buyer Intent: Companies Reading this Research Report
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively reading this research report. Gain ongoing access to real-time prospects and uncover hidden opportunities.
LogoCompanyIndustryEmployeesRevenueCountryEvaluated

Global Top 100 adopting Audio Video and Web Conferencing Platforms

The influence of these top 100 organizations on the broader Collaboration market is profound, despite their representation of only a small segment of the digital transformations we track annually. These companies often serve as early adopters and trendsetters, shaping the future of Collaboration and driving innovations that impact the industry at large.

Our Buyer Insight Technographics Database provides a closer look at these major organizations, capturing the size and intricacy of their IT stacks, along with the frequency of their technology investments. This unique database reveals patterns in AI adoption and highlights emerging trends, which are crucial for understanding the evolving landscape of Audio, Video and Web Conferencing.

Our research team continuously tracks the adoption of various Audio, Video and Web Conferencing platforms, drawing on both publicly available information, such as press releases and case studies, and proprietary data sources. Each quarter, we update our records to reflect new Collaboration implementations, providing clients with current and relevant insights into market shifts.

Here are the Global Top 100 companies and their adoption of Audio, Video and Web Conferencing platforms

CustomerIndustryEmpl.RevenueCountryVendorAudio Video and Web Conferencing AppsWhen
WalmartRetail2100000$648.1BUnited StatesCisco SystemsCisco Webex Meetings2021
AmazonRetail1525000$57.5BUnited StatesCisco SystemsCisco Webex Meetings2017
AmazonRetail1525000$57.5BUnited StatesAdobe SystemsAdobe Connect2018
National Health Service (NHS)Healthcare1297455$200.0BUnited KingdomMicrosoftMicrosoft Teams2012
National Health Service (NHS)Healthcare1297455$200.0BUnited KingdomCisco SystemsCisco Unified Communications Manager2017
Hon Hai PrecisionManufacturing1290000$214.0BTaiwanCisco SystemsCisco Webex Meetings2019
Tata GroupProfessional Services1028000$165.0BIndiaCisco SystemsCisco Webex Meetings2017
TNT ExpressDistribution850000$84.0BNetherlandsAdobe SystemsAdobe Connect2018
TNT ExpressDistribution850000$84.0BNetherlandsCisco SystemsCisco Webex Meetings2017
Allied UniversalProfessional Services800000$22.0BUnited StatesCisco SystemsCisco Webex Meetings2017
Allied UniversalProfessional Services800000$22.0BUnited StatesAdobe SystemsAdobe Connect2018
KFCLeisure and Hospitality800000$31.1BUnited StatesCisco SystemsCisco Webex Meetings2017
AccentureProfessional Services750000$64.1BIrelandAdobe SystemsAdobe Connect2018
AccentureProfessional Services750000$64.1BIrelandCisco SystemsCisco Webex Meetings2021
AccentureProfessional Services750000$64.1BIrelandZoomZoom Video Communications2020
SubscribeProfessional Services750000$64.1BIrelandMicrosoftMicrosoft Teams2020
SubscribeRetail650000$14.6BUnited StatesCisco SystemsCisco Webex Meetings2020
SubscribeRetail650000$14.6BUnited StatesZoomZoom Video Communications2017
SubscribeTransportation640000$78.4BUnited StatesAdobe SystemsAdobe Connect2020
SubscribeProfessional Services616000$29.0BIndiaCisco SystemsCisco Webex Meetings2017
SubscribeProfessional Services616000$29.0BIndiaAdobe SystemsAdobe Connect2022
SubscribeTransportation600000$90.1BGermanyCisco SystemsCisco Webex Meetings2019
SubscribeTransportation594879$87.5BGermanyCisco SystemsCisco Webex Meetings2020
SubscribeTransportation594879$87.5BGermanyZoomZoom Video Communications2015
SubscribeLeisure and Hospitality550000$39.3BUnited KingdomCisco SystemsCisco Video Conferencing2017
SubscribeTransportation500000$91.0BUnited StatesAdobe SystemsAdobe Connect2018
SubscribeTransportation500000$91.0BUnited StatesCisco SystemsCisco Webex Meetings2017
SubscribeProfessional Services490000$8.5BUnited KingdomAdobe SystemsAdobe Connect2020
SubscribeRetail465000$15.7BUnited StatesCisco SystemsCisco Webex Meetings2020
SubscribeProfessional Services440000$7.1BUnited StatesCisco SystemsCisco Webex Meetings2017
SubscribeRetail440000$109.1BUnited StatesAdobe SystemsAdobe Connect2017
SubscribeRetail440000$109.1BUnited StatesCisco SystemsCisco Webex Meetings2017
SubscribeProfessional Services440000$7.1BUnited StatesAdobe SystemsAdobe Connect2019
SubscribeProfessional Services440000$7.1BUnited StatesZoomZoom Video Communications2017
SubscribeManufacturing429417$102.8BGermanyAdobe SystemsAdobe Connect2022
SubscribeManufacturing429417$102.8BGermanyCisco SystemsCisco Webex Meetings2019
SubscribeRetail425469$153.0BChinaCisco SystemsCisco Webex Meetings2017
SubscribeProfessional Services420000$7.5BFranceAdobe SystemsAdobe Connect2019
SubscribeProfessional Services420000$7.5BFranceCisco SystemsCisco Webex Meetings2021
SubscribeProfessional Services415000$69.7BUnited KingdomCisco SystemsCisco Webex Meetings2018
SubscribeProfessional Services415000$69.7BUnited KingdomAdobe SystemsAdobe Connect2018
SubscribeRetail414000$96.0BNetherlandsCisco SystemsCisco Webex Meetings2017
SubscribeRetail414000$150.0BUnited StatesAdobe SystemsAdobe Connect2017
SubscribeRetail414000$150.0BUnited StatesAdobe SystemsAdobe Connect2017
SubscribeProfessional Services412000$21.7BFranceAdobe SystemsAdobe Connect2017
SubscribeLeisure and Hospitality411000$23.7BUnited StatesAdobe SystemsAdobe Connect2020
SubscribeLeisure and Hospitality411000$23.7BUnited StatesCisco SystemsCisco Webex Meetings2020
SubscribeRetail410000$75.0BGermanyCisco SystemsCisco Webex Meetings2020
SubscribeProfessional Services400000$35.0BHong KongCisco SystemsCisco Webex Meetings2020
SubscribeProfessional Services395442$49.4BUnited KingdomCisco SystemsCisco Webex Meetings2017
SubscribeProfessional Services395442$49.4BUnited KingdomAdobe SystemsAdobe Connect2021
SubscribeRetail390000$99.1BGermanyAdobe SystemsAdobe Connect2017
SubscribeRetail381000$36.0BUnited StatesAdobe SystemsAdobe Connect2018
SubscribeInsurance376900$127.2BChinaCisco SystemsCisco Webex Meetings2018
SubscribeBanking and Financial Services375531$121.8BChinaCisco SystemsCisco Webex Meetings2021
SubscribeProfessional Services364000$50.3BUnited KingdomCisco SystemsCisco Webex Meetings2018
SubscribeRetail354744$77.6BUnited KingdomCisco SystemsCisco Webex Meetings2017
SubscribeConsumer Packaged Goods350000$34.5BMexicoAdobe SystemsAdobe Connect2017
SubscribeConsumer Packaged Goods350000$34.5BMexicoCisco SystemsCisco Webex Meetings2018
SubscribeInsurance350000$324.2BUnited StatesCisco SystemsCisco Webex Meetings2017
SubscribeProfessional Services347700$19.4BUnited StatesAdobe SystemsAdobe Connect2018
SubscribeProfessional Services347700$19.4BUnited StatesCisco SystemsCisco Webex Meetings2020
SubscribeProfessional Services347700$19.4BUnited StatesZoomZoom Video Communications2018
SubscribeProfessional Services333840$91.7BJapanCisco SystemsCisco Webex Meetings2017
SubscribeRetail329000$30.5BUnited StatesAdobe SystemsAdobe Connect2020
SubscribeTransportation328000$90.2BUnited StatesZoomZoom Video Communications2020
SubscribeOil, Gas and Chemicals325600$160.0BRussiaCisco SystemsCisco Webex Meetings2017
SubscribeTransportation324136$6.6BGermanyCisco SystemsCisco Webex Meetings2021
SubscribeProfessional Services322525$76.0BJapanCisco SystemsCisco Webex Meetings2020
SubscribeManufacturing321000$84.3BGermanyCisco SystemsCisco Webex Meetings2018
SubscribeRetail319565$73.4BFranceAdobe SystemsAdobe Connect2018
SubscribeRetail319565$73.4BFranceCisco SystemsCisco Webex Meetings2018
SubscribeConsumer Packaged Goods318000$91.5BUnited StatesCisco SystemsCisco Webex Meetings2020
SubscribeConsumer Packaged Goods318000$91.5BUnited StatesAdobe SystemsAdobe Connect2018
SubscribeProfessional Services317500$111.5BUnited StatesCisco SystemsCisco Webex Meetings2020
SubscribeProfessional Services317240$18.6BIndiaCisco SystemsCisco Webex Meetings2020
SubscribeRetail316000$242.3BUnited StatesCisco SystemsCisco Webex Meetings2021
SubscribeRetail316000$242.3BUnited StatesAdobe SystemsAdobe Connect2018
SubscribeRetail305309$102.5BFranceAdobe SystemsAdobe Connect2021
SubscribeRetail300000$86.4BUnited StatesCisco SystemsCisco Webex Meetings2017
SubscribeRetail300000$86.4BUnited StatesAdobe SystemsAdobe Connect2019
SubscribeHealthcare294000$60.2BUnited StatesCisco SystemsCisco Webex Meetings2017
SubscribeHealthcare294000$60.2BUnited StatesAdobe SystemsAdobe Connect2021
SubscribeBanking and Financial Services293723$124.5BUnited StatesCisco SystemsCisco Webex Meetings2004
SubscribeRetail290000$72.0BUnited StatesFireworkFirework Video Commerce2018
SubscribeProfessional Services282200$61.9BUnited StatesCisco SystemsCisco Webex Meetings2020
SubscribeGovernment281917$107.1BUnited StatesCisco SystemsCisco Webex Meetings2019
SubscribeBanking and Financial Services281000$25.4BRussiaAdobe SystemsAdobe Connect2019
SubscribeBanking and Financial Services281000$25.4BRussiaCisco SystemsCisco Webex Meetings2020
SubscribeBanking and Financial Services281000$25.4BRussiaZoomZoom Video Communications2020
SubscribeTransportation276000$45.6BFranceAdobe SystemsAdobe Connect2017
SubscribeProfessional Services273424$36.4BNetherlandsAdobe SystemsAdobe Connect2021
SubscribeProfessional Services273424$36.4BNetherlandsCisco SystemsCisco Webex Meetings2021
SubscribeAutomotive272367$197.0BSwitzerlandAdobe SystemsAdobe Connect2021
SubscribeAutomotive272367$197.0BSwitzerlandCisco SystemsCisco Webex Meetings2018
SubscribeManufacturing270000$22.5BSouth KoreaAdobe SystemsAdobe Connect2018
SubscribeManufacturing270000$22.5BSouth KoreaCisco SystemsCisco Webex Meetings2017
SubscribeConsumer Packaged Goods270000$93.4BSwitzerlandAdobe SystemsAdobe Connect2019
SubscribeConsumer Packaged Goods270000$93.4BSwitzerlandCisco SystemsCisco Webex Meetings2021
SubscribeConsumer Packaged Goods270000$93.4BSwitzerlandZoomZoom Video Communications2021

Source: APPS RUN THE WORLD, October 2024

Research Methodology

Each year our global team of researchers conduct an annual survey of thousands of enterprise software vendors by contacting them directly on their latest quarterly and annual revenues by country, functional area, and vertical market. We supplement their written responses with our own primary research to determine quarterly and yearly growth rates, In addition to customer wins to ascertain whether these are net new purchases or expansions of existing implementations.

Another dimension of our proactive research process is through continuous improvement of our customer database, which stores more than ten million software purchases and records on the enterprise software landscape of over 2 million organizations around the world.

The database provides customer insight and contextual information on what types of enterprise software systems and other relevant technologies are they running and their propensity to invest further with their current or new suppliers as part of their overall IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

The result is a combination of supply-side data and demand-generation customer insight that allows our clients to better position themselves in anticipation of the next wave that will reshape the enterprise software marketplace for years to come.