List of Cisco Video Conferencing Customers
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Since 2010, our global team of researchers has been studying Cisco Video Conferencing customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Cisco Video Conferencing for Audio Video and Web Conferencing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Cisco Video Conferencing for Audio Video and Web Conferencing include: AstraZeneca, a United Kingdom based Life Sciences organisation with 94300 employees and revenues of $73.98 billion, Compass Group, a United Kingdom based Leisure and Hospitality organisation with 580000 employees and revenues of $42.00 billion, XLN, a United Kingdom based Communications organisation with 500 employees and revenues of $50.0 million and many others.
Contact us if you need a completed and verified list of companies using Cisco Video Conferencing, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Cisco Video Conferencing customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AstraZeneca | Life Sciences | 94300 | $74.0B | United Kingdom | Cisco Systems | Cisco Video Conferencing | Audio Video and Web Conferencing | 2016 | n/a |
In 2016, AstraZeneca implemented Cisco Video Conferencing within its Audio Video and Web Conferencing footprint to provision individual Virtual Meeting Rooms for the companys Top 200 executives. The Cisco Video Conferencing deployment focused on transitioning from scheduled concierge video meetings to ad hoc self serve meeting capability for executives and their executive assistants.
The technical deployment combined Acano now Cisco Meeting Server, Cisco Video Conference Server, Skype for Business and WebRTC to deliver persistent virtual meeting rooms and interoperability between browser based clients and the corporate unified communications environment. Cisco Video Conferencing was configured to support executive specific room provisioning, secure meeting endpoints, and cross platform joining for internal and external participants.
Integrations explicitly implemented included Skype for Business and WebRTC, enabling mixed client attendance and simplified joining flows for VIP guests and internal users. The project ran under a Virtual Meeting Room Lead in Manchester from January 2016 to December 2016, with rollout scope deliberately limited to the Top 200 executives to concentrate training and support.
Governance and operational change centered on provisioning individual virtual meeting rooms per executive, shifting support responsibilities from a concierge booking service to EA and VIP Support led self serve operations. Training and adoption activities targeted executives, their EAs, VIP Support and meeting participants to embed the new Audio Video and Web Conferencing workflows into executive collaboration practices.
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Compass Group | Leisure and Hospitality | 580000 | $42.0B | United Kingdom | Cisco Systems | Cisco Video Conferencing | Audio Video and Web Conferencing | 2015 | n/a |
In 2015 Compass Group provisioned Cisco Video Conferencing to support Audio Video and Web Conferencing services across Royal Bank of Scotland campus buildings where Compass provided on-site AV support. The deployment emphasized Cisco Video Conferencing endpoints and room systems as the primary application for scheduled executive meetings, ad hoc video calls, and auditorium events within the RBS head office environment.
Configuration and functional coverage included first line support and troubleshooting for audio and video endpoints, mixing desks, projectors, and VC units, with hands-on maintenance of Tandberg and Cisco VC equipment. The implementation encompassed multimedia event support for auditoriums up to 200 attendees, installation and configuration of Polycom and Cisco audio conferencing phones, setup of wireless broadband routers, daily health checks of AV hardware, and rack level rewiring when required.
Integrations and operational touch points were explicit and practical, including coordination with the IT department on network patching and support for networked TV distribution hubs. Operational scope covered multiple RBS campus meeting rooms, executive suites, and event spaces, with internal and external client liaison and assistance to third party AV companies during larger events.
Governance and process changes focused on operational workflows rather than strategic program metrics, with routines for reporting and replacing faulty hardware, end user training and support, incident triage and escalation, incoming request management, and delegation procedures in the absence of a manager. Cisco Video Conferencing was embedded as the core Audio Video and Web Conferencing capability used to deliver these services and to structure ongoing AV support and governance across the supported sites.
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XLN | Communications | 500 | $50M | United Kingdom | Cisco Systems | Cisco Video Conferencing | Audio Video and Web Conferencing | 2017 | n/a |
In 2017 XLN implemented Cisco Video Conferencing as an Audio Video and Web Conferencing solution to extend real time collaboration capabilities across its UK business. The deployment targeted customer facing teams and internal collaboration use cases, aligning video endpoints and desktop clients with XLN’s existing operations and contact centre hours in the United Kingdom.
The Cisco Video Conferencing implementation focused on standard conferencing modules typical of the Audio Video and Web Conferencing category, including multi party bridging, endpoint management, desktop and mobile client provisioning, meeting scheduling, secure media transport, recording and content sharing. Configuration emphasized centralized administration and policy based access control to manage user profiles, meeting templates, and device firmware provisioning at scale.
Operational coverage concentrated on XLN’s UK based contact centres and sales teams, enabling scheduled and ad hoc video sessions for account reviews, internal training and cross team collaboration. The deployment model employed clustered conferencing resources and endpoint registries to ensure session routing and media resilience across the company’s sites without prescribing changes to XLN’s existing telephony platforms.
Governance and rollout used phased provisioning, administrator role separation and documented operational runbooks to control access, incident handling and capacity planning. Training and operational handover were structured to place day to day administration with XLN IT and to provide centralized monitoring and configuration through the Cisco Video Conferencing administrative console.
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Buyer Intent: Companies Evaluating Cisco Video Conferencing
- Fujian Tianma Science And Technology Group, a China based Manufacturing organization with 319 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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