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Accenture Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Accenture and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 791000 Accenture employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Accenture has purchased the following applications: Celonis AP Automation for AP Automation in 2018, SAP Fieldglass for Contingent Labor Management in 2018, IBM Tririga Real Estate Management for Facility Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Accenture is running and its propensity to invest more and deepen its relationship with Celonis GmbH , FIS Global , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Accenture revenues, which have grown to $64.90 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Accenture intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Celonis GmbH | Legacy | Celonis AP Automation | AP Automation | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, Accenture implemented Celonis AP Automation as part of a wider Celonis Execution Management System deployment to optimize its Purchase to Pay process. Accenture implemented Celonis AP Automation in the AP Automation category to support Accounts Payable and the broader Procurement Plus function across the enterprise.
The implementation leveraged core Celonis capabilities, including process mining and analytics, business views, actionable flows, and the Accounts Payable execution app to instrument and automate operational workflows. The team shifted execution into the EMS to trigger activities automatically, prioritize invoice work by KPI impact, and automate chasers so payables agents focus on high impact invoices using the Celonis Accounts Payable execution app.
Operational integration covered Accenture’s Procurement, Finance, and Tax teams within the Procurement Plus organization and tied into single global instances of their ERP and SAS solutions with centralized administration and global process governance. The deployment addressed massive volume processing, about 1.3 million invoices per year, and enabled structured visibility across geographies so stakeholders could reduce variance and standardize workflows.
Governance changes emphasized fact based decision making and process standardization, with the Procurement Plus team using Celonis to identify eliminations and streamline approval pathways. Outcomes reported from the deployment include $35M annualized working capital benefits, a 50 percent reduction in Request to Order cycle time equating to two business days saved, a 30 percent reduction in invoice approval time, and an improved customer satisfaction score. Accenture also built internal Celonis EMS applications, including a sustainable procurement solution app, and uses the internal implementation as a reference for client engagements.
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AR Automation | ERP Financial Management |
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2013 | 2013 |
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ERP Financial | ERP Financial Management |
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2018 | 2019 |
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ERP Financial | ERP Financial Management |
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2018 | 2020 |
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Expense Management | ERP Financial Management |
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2013 | 2014 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Fieldglass | Contingent Labor Management | HCM | n/a | 2018 | 2018 |
In 2018, Accenture implemented SAP Fieldglass to manage services-based spend and statements of work, aligning the deployment with its Contingent Labor Management agenda. The initiative was positioned as part of Procurement Plus, Accenture’s rebranded procurement program that shifted focus from controls and compliance to user experience, standardization, simplification, and automation.
SAP Fieldglass was deployed to centralize statement of work management and to enable more accurate alignment to contracted terms, audit focus, and services contract oversight. Functional capabilities implemented include services SOW orchestration, contract lifecycle visibility, and operational controls that support procurement operations desks and workflow-driven approvals.
The SAP Fieldglass implementation was integrated into Accenture’s broader SAP ecosystem, leveraging the single global SAP S/4HANA instance and Accenture’s enterprise data lake to combine and enrich procurement and services data. The program also connected SAP Fieldglass workflows with SAP Ariba buying channels, Celonis process mining for end-to-end transaction transparency and process diagnostics, and a Procurement Operations Desk operating across 23 countries to allocate manual work, accelerate requisition processing, and consolidate purchase request data onto shared dashboards.
Governance and rollout were managed through the Procurement Plus program structure, emphasizing reuse of global design assets, process templates, and agile delivery from Accenture’s Cloud Platform Center of Excellence. The program institutionally tracked outcomes and operational metrics, including an explicitly stated five times improvement in contract compliance on catalog transactions in the first two years, the pursuit of intelligent spend management use cases such as AI driven GL coding and virtual assistants, and recognition when Accenture’s intelligent procurement approach received an SAP Innovation Award in 2019.
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Core HR | HCM |
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2009 | 2009 |
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Core HR | HCM |
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2018 | 2019 |
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Employee Engagement | HCM |
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2020 | 2020 |
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Employee Experience | HCM |
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2020 | 2020 |
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HR Service Delivery | HCM |
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2016 | 2017 |
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Learning and Development | HCM |
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2014 | 2014 |
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Learning and Development, Skills Intelligence | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2019 |
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Time and Attendance | HCM |
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2017 | 2017 |
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Video Interviewing | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2011 | 2011 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Tririga Real Estate Management | Facility Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 Accenture implemented IBM Tririga Real Estate Management as a Facility Management solution and led a team of TRIRIGA developers to deliver enhancements and ongoing support for the REM CPi System. The REM CPi System is a TRIRIGA based solution that calculates rent payment amounts on Payment Line items and adjusts those payments using data retrieved from the Consumer Price Index.
The implementation centered on TRIRIGA CAPITAL PROJECTS and the REAL ESTATE module, with extensive form and field modifications, custom workflows, OM packages, and user security configuration. Reports were built using BIRT to summarize payment data on the TRIRIGA Lease Record, and SQL queries were used to drive data extraction and transformation for those reports.
Technical configuration included tuning of TRIRIGA Application Servers and Process Servers for connectivity to Oracle Databases to optimize throughput and performance. The team developed and modified TRIRIGA workflows to integrate operationally with the REM CPi payment adjustment logic, and implemented menu and portal changes to surface lease and payment information to end users.
Operational coverage focused on real estate and facilities business functions, supporting lease payment processing and capital projects workflows across the organization. Documentation and governance artifacts were produced to support supportability and change control, and the environment is undergoing an upgrade from Production version 10.3.1 to version 10.5.3 in the Staging environment.
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Real Estate Property Management, Lease Management | ERP Services and Operations |
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2019 | 2020 |
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Revenue Cycle Management | ERP Services and Operations |
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2010 | 2010 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Generative AI Platforms | AI Development |
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2023 | 2024 |
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ML and Data Science Platforms | AI Development |
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2017 | 2018 |
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ML and Data Science Platforms | AI Development |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2019 | 2020 |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Analytics and BI | Analytics and BI |
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2025 | 2025 |
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Data Warehouse | Analytics and BI |
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2016 | 2016 |
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Data Warehouse | Analytics and BI |
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2018 | 2018 |
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Data Warehouse | Analytics and BI |
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2017 | 2018 |
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Process Mining | Analytics and BI |
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2017 | 2017 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2017 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2019 | 2020 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2022 | 2022 |
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PBX, VoiP and Phone Systems | Collaboration |
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2020 | 2020 |
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PBX, VoiP and Phone Systems | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2015 | 2015 |
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Web Content Management | Content Management |
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2015 | 2015 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2009 | 2009 |
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CRM | CRM |
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2009 | 2009 |
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Customer Analytics | CRM |
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2017 | 2018 |
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Customer Experience | CRM |
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2010 | 2010 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2009 | 2009 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2017 | 2018 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2015 | 2016 |
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Financial Consolidation and Close | EPM |
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2017 | 2018 |
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IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Software Asset Management (SAM), IT Asset Management (ITAM) | IT Asset Management |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2022 | 2022 |
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IT Service Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2016 | 2017 |
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Remote Monitoring and Management | ITSM |
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2019 | 2019 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Driving Simulation | PLM and Engineering |
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2019 | 2019 |
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Multibody Dynamic | PLM and Engineering |
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2018 | 2019 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2017 | 2018 |
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Supplier Relationship Management | Procurement |
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2016 | 2016 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CTRM | TRM |
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2010 | 2010 |
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Governance, Risk and Compliance | TRM |
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2009 | 2009 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Treasury Management | TRM |
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2010 | 2010 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2022 | 2023 |
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Apps Development | PaaS |
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2019 | 2019 |
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Robotic Process Automation | PaaS |
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2019 | 2019 |
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Robotic Process Automation | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Backup as a Service (BaaS) | IaaS |
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2012 | 2012 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Database Management | IaaS |
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2018 | 2018 |
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Database Management, Open-Source Database | IaaS |
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2018 | 2018 |
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Network Virtualisation | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Cloud Access Security Brokers (CASB) | CyberSecurity |
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2018 | 2018 |
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Data Loss Prevention | CyberSecurity |
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2018 | 2019 |
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EMM / MDM / MAM | CyberSecurity |
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2019 | 2019 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2017 | 2017 |
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