DHL Group

North Rhine-Westphalia,
Bonn, 53250,
Germany

https://www.group.dhl.com/

49 228 182 0

Transportation

DHL Group Technographics

DHL Group Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by DHL Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 595267 DHL Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that DHL Group has purchased the following applications: UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) for Absence and Leave Management in 2011, Global Database B2B Platform for Account Based Marketing in 2018, Domo for Analytics and BI in 2015 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems DHL Group is running and its propensity to invest more and deepen its relationship with UKG , Global Database , Pacvue or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing DHL Group revenues, which have grown to $85.15 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DHL Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

DHL Group Data, Technology Stack, and Enterprise Applications

HCM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
UKG	Legacy	UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager)	Absence and Leave Management	HCM	n/a	2011	2011
Subscribe	Subscribe	Subscribe	Candidate Relationship Management	HCM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Core HR	HCM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Core HR	HCM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Digital Adoption	HCM	Subscribe	2007	2007
Subscribe	Subscribe	Subscribe	Payroll	HCM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	PEO	HCM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Recruiting	HCM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Time and Attendance	HCM	Subscribe	2011	2011
Subscribe	Subscribe	Subscribe	Workforce Management	HCM	Subscribe	2011	2011

CRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Global Database	Legacy	Global Database B2B Platform	Account Based Marketing	CRM	n/a	2018	2018
Subscribe	Subscribe	Subscribe	Account Based Marketing	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Account Based Marketing	CRM	Subscribe	2010	2010
Subscribe	Subscribe	Subscribe	Call Center	CRM	Subscribe	2013	2014
Subscribe	Subscribe	Subscribe	CRM	CRM	Subscribe	2012	2012
Subscribe	Subscribe	Subscribe	CRM	CRM	Subscribe	2003	2004
Subscribe	Subscribe	Subscribe	Customer Engagement	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Sales Automation, CRM, Sales Engagement	CRM	Subscribe	2011	2011
Subscribe	Subscribe	Subscribe	Tag Management	CRM	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Tag Management	CRM	Subscribe	2023	2023

Analytics and BI

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Domo	Legacy	Domo	Analytics and BI	Analytics and BI	n/a	2015	2018
Subscribe	Subscribe	Subscribe	Analytics and BI	Analytics and BI	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Data Warehouse	Analytics and BI	Subscribe	2005	2006
Subscribe	Subscribe	Subscribe	Process Mining	Analytics and BI	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Process Mining	Analytics and BI	Subscribe	2019	2019

ERP Financial Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	AP Automation	ERP Financial Management	Subscribe	2009	2009
Subscribe	Subscribe	Subscribe	AP Automation	ERP Financial Management	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	AP Automation	ERP Financial Management	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2021	2023
Subscribe	Subscribe	Subscribe	Expense Management	ERP Financial Management	Subscribe	2010	2010

IaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Database Management, Open-Source Database	IaaS	Subscribe	2023	2023

ITSM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Application Lifecycle Management	ITSM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Application Performance Management	ITSM	Subscribe	2023	2023
Subscribe	Subscribe	Subscribe	Incident Management	ITSM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	IT Service Management	ITSM	Subscribe	2019	2019

Collaboration

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Audio Video and Web Conferencing	Collaboration	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Audio Video and Web Conferencing	Collaboration	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2022	2022

AI-Powered Application

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Chatbots and Conversational AI	AI-Powered Application	Subscribe	2012	2013

Content Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Digital Asset Management	Content Management	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Digital Signing	Content Management	Subscribe	2021	2021

eCommerce

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	eCommerce	eCommerce	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	eCommerce	eCommerce	Subscribe	2024	2024

TRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Governance, Risk and Compliance	TRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Governance, Risk and Compliance	TRM	Subscribe	2023	2023
Subscribe	Subscribe	Subscribe	Treasury Management	TRM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Treasury Management	TRM	Subscribe	2013	2013

PaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	iPaaS (Integration Platform as a Service)	PaaS	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Transactional Email	PaaS	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Transactional Email	PaaS	Subscribe	2018	2018

Procurement

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Procurement	Procurement	Subscribe	2008	2008

PPM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Project Portfolio Management	PPM	Subscribe	2023	2023

SCM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Real-Time Transportation Visibility	SCM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Real-Time Transportation Visibility	SCM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Supply Chain Management	SCM	Subscribe	2008	2008
Subscribe	Subscribe	Subscribe	Transportation Management	SCM	Subscribe	2019	2019

ERP Services and Operations

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Retail Management	ERP Services and Operations	Subscribe	2005	2006

CyberSecurity

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Secure Email Gateways (SEGs)	CyberSecurity	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Secure Email Gateways (SEGs)	CyberSecurity	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Secure Email Gateways (SEGs)	CyberSecurity	Subscribe	2024	2024

IT Decision Makers and Key Stakeholders at DHL Group

First Name	Last Name	Title	Function	Department	Email	Phone
Subscribe	Subscribe	Global Head of Central Operations & IT	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Americas Head of Operations and Handling	Director	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Global Head, Optimization	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	CEO	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Pricing and Analytics Manager	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	CFO	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Senior Director Accounts Payable, SSC Accounting	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Regional Category Manager T&E	Manager	Procurement	Subscribe	Subscribe
Subscribe	Subscribe	CIO Europe	CXO	IT	Subscribe	Subscribe
Subscribe	Subscribe	VP Corporate Category Manager Marketing & Travel	VP	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	Travel Manager	Manager	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Vice President IT - Global Technology Sector	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	Regional Vice President of Operations	VP	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Senior Procurement Manager	Manager	Procurement	Subscribe	Subscribe
Subscribe	Subscribe	Vice President - GBS Procurement	VP	Procurement	Subscribe	Subscribe
Subscribe	Subscribe	CIO - Americas	CXO	IT	Subscribe	Subscribe
Subscribe	Subscribe	Accounts Payable Assistant	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	CFO	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Manager- Treasury, Travel & Cards	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Finance Manager	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Business Operational Controller	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Finance Manager	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Senior Director Architecture, IT Americas	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Finance Manager - Automotive Dedicated Delivery Service	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Executive Vice President Corporate Accounting & Controlling	VP	Finance	Subscribe	Subscribe
Subscribe	Subscribe	VP, Head of Enduser Services IT-Shared Services	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	VP Accounting and Billing	VP	Finance	Subscribe	Subscribe
Subscribe	Subscribe	EVP, CIO	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Corporate Finance	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Vice President IT Service Partner, Processes & Finance Management	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	Vice President Global Sourcing Marketing & Travel	VP	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	Regional Sourcing Manager Travel	Manager	Procurement	Subscribe	Subscribe
Subscribe	Subscribe	Controller Procurement	Director	Procurement	Subscribe	Subscribe
Subscribe	Subscribe	Senior Operations Manager	Manager	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Senior Vice President Digital Technology Management	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	CIO	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	CFO Express Americas	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	CIO, Americas Region	CXO	IT	Subscribe	Subscribe
Subscribe	Subscribe	VP HR Services Americas	VP	HR	Subscribe	Subscribe
Subscribe	Subscribe	Payroll Manager	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	HR Director, Workforce Management	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	CHRO	CXO	HR	Subscribe	Subscribe
Subscribe	Subscribe	CFO	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Global CIO & COO	CXO	IT	Subscribe	Subscribe
Subscribe	Subscribe	Vice President Human Resources	VP	HR	Subscribe	Subscribe
Subscribe	Subscribe	Sr HR Business Partner/HR Operations Director	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	SVP People Management	VP	HR	Subscribe	Subscribe
Subscribe	Subscribe	Head of SAP Application	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	IT Project Manager /Senior Specialist SAP	Manager	IT	Subscribe	Subscribe
Subscribe	Subscribe	Team Lead Consolidation / SAP BCS	Manager	IT	Subscribe	Subscribe
Subscribe	Subscribe	Senior Project Manager SAP, Desktop Rollout, Web solutions, App development	Manager	Operations	Subscribe	Subscribe
Subscribe	Subscribe	IT Projekt Manager SAP	Manager	IT	Subscribe	Subscribe
Subscribe	Subscribe	Team Leader and SAP-Architekt	Manager	IT	Subscribe	Subscribe
Subscribe	Subscribe	Head of Solution Delivery SAP BI Darmstadt	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Head of SAP CCOE	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Vice President IT Management / CIO-Office	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	Head of IT Program Management Finance Corporate Center DP DHL	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Business Leader - VP Head of Finance Operations Germany & Alps	VP	Finance	Subscribe	Subscribe
Subscribe	Subscribe	VP Head of Tax Digitalization	VP	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Head of Additional Payroll & Services, Special Services DE	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Chief Information Officer	CXO	IT	Subscribe	Subscribe
Subscribe	Subscribe	VP of IT Programs and PMO	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	Chief Financial Officer Caribbean Region	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Senior Director, Finance Controlling	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Controller, Western USA	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Head of Business Process Optimization, Finance & HR Operations	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Vice President, Global Human Resources	VP	HR	Subscribe	Subscribe
Subscribe	Subscribe	IT Program Manager for HR	Manager	HR	Subscribe	Subscribe
Subscribe	Subscribe	Director Global HR Controlling and Analytics	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Senior Manager - Global Data Analytics	Manager	IT	Subscribe	Subscribe
Subscribe	Subscribe	Salesforce Administrator	Manager	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	Salesforce Administrator	Manager	Marketing	Subscribe	Subscribe

Show All Contacts

Apps Being Evaluated by DHL Group Executives

Date	Company	Status	Vendor	Product	Category	Market
No data found

DHL Group Technographics

HCM

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

CRM

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

Analytics and BI

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

ERP Financial Management

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

IaaS

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

ITSM

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

Collaboration

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

AI-Powered Application

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

Content Management

Vendor

Old Product

New Product

Category

Market

VAR/SI