Intelligent Document Processing Adoption Among the Global Top 100
Intelligent Document Processing Adoption Among the Global Top 100

This report delves into the adoption of Intelligent Document Processing platforms by the Global Top 100 companies, both privately-held and publicly-traded, as ranked by size, including employee count and revenue metrics, such as those found in the Fortune 1000 and Global 2000 listings. We explore how these leading enterprises are leveraging Intelligent Document Processing to pursue strategic goals and drive lasting benefits across various business functions.

The adoption of Intelligent Document Processing within these top companies reveals significant investments in Content Management technology, highlighting a broad and diverse approach. These organizations frequently partner with multiple vendors, integrating complementary Content Management solutions to achieve their business objectives. This multi-vendor approach allows them to tailor Content Management deployments that drive competitive advantages, operational efficiencies, and overall sustainability.

Our latest findings detail the software purchases related to Intelligent Document Processing platforms among these top 100 enterprises, their technology investments span a range of Content Management tools and solutions, underscoring the complexity of Content Management adoption at this level.

Generative AI Vendors Among the Global Top 100

Kofax currently holds a 65% market share in the Intelligent Document Processing space, making it the leading provider among the Global Top 100, followed by Hyland, Infrrd, ABBYY, and WorkFusion.

VendorsIntelligent Document Prosessing AppsMarket Share
KofaxKofax Capture, Kofax ControlSuite, Kofax ReadSoft Invoices,

Kofax TotalAgility, Kofax Transformation

65%
HylandHyland AnyDoc, Hyland OnBase9%
ABBYYABBYY FlexiCapture, ABBYY FlexiCapture for Invoices,

ABBYY Mobile OCR SDK, ABBYY Vantage

5%
InfrrdInfrrd IDP Platform5%
WorkFusionWorkFusion Intelligent Automation4%
nCinonCino Automated Spreading, nCino IQ (nIQ)2%
MicrosoftMicrosoft Azure Form Recognizer, 

Microsoft Azure Optical Character Recognizer (OCR)

2%
First American DocutechConformX Doc Gen Engine2%
Automation AnywhereIQ Bot1%
CelatonCletaon inSTREAM1%
AppianAppian IDP1%
VaultedgeVaultedge Mortgage Automation1%
ICE Mortgage TechnologyAIQ by ICE Mortgage Technology (EllieMae AIQ)1%
Amazon Web Services (AWS)Amazon Textract1%
Grand Total100%

The insights derived from our research will empower marketers, product managers, and IT professionals to better understand the adoption trends shaping the future of Content Management. These trends can potentially lead to significant shifts within the competitive landscape, impacting strategies and market positioning for years to come.

By monitoring these top enterprises and their technology choices, we equip our clients with the knowledge needed to anticipate changes and stay ahead in the rapidly transforming world of enterprise software and Content Management innovation.

Custom data cuts related to the Intelligent Document Processing Market are available:

  • Top Intelligent Document Processing Vendors, Market Size and Market Forecast 2023-2027
  • Intelligent Document Processing Market By Vertical Market (21 Industry)
  • Intelligent Document Processing Market By Country (USA + 45 countries)
  • Intelligent Document Processing Market By Region (Americas, EMEA, APAC)
  • Intelligent Document Processing Market By Customer Size (revenue, employee count, asset)
  • Intelligent Document Processing Market By Channel (Direct vs Indirect)
  • Intelligent Document Processing Market By Vendor or Product
Buyer Intent: Companies Reading this Research Report
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively reading this research report. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively accessing this research report include:
  1. Docusign, a United States based Professional Services organization with 8000 Employees
  2. Innowork, a United Arab Emirates based Professional Services company with 50 Employees
  3. State Farm Insurance, a United States based Insurance organization with 67000 Employees
LogoCompanyIndustryEmployeesRevenueCountryEvaluated
DocusignProfessional Services8000$2.8BUnited States2025-02-04
SubscribeSubscribeProfessional Services50$5MUnited Arab Emirates2024-11-22
SubscribeSubscribeInsurance67000$123.0BUnited States2024-10-23

Global Top 100 adopting Intelligent Document Processing Platforms

The influence of these top 100 organizations on the broader Content Management market is profound, despite their representation of only a small segment of the digital transformations we track annually. These companies often serve as early adopters and trendsetters, shaping the future of Content Management and driving innovations that impact the industry at large.

Our Buyer Insight Technographics Database provides a closer look at these major organizations, capturing the size and intricacy of their IT stacks, along with the frequency of their technology investments. This unique database reveals patterns in Content Management adoption and highlights emerging trends, which are crucial for understanding the evolving landscape of Intelligent Document Processing.

Our research team continuously tracks the adoption of various Intelligent Document Processing platforms, drawing on both publicly available information, such as press releases and case studies, and proprietary data sources. Each quarter, we update our records to reflect new Content Management implementations, providing clients with current and relevant insights into market shifts.

Here are the Global Top 100 companies and their adoption of Intelligent Document Processing platforms

CustomerIndustryEmpl.RevenueCountryVendorIntelligent Document Prosessing AppsWhen
WalmartRetail2100000$648.1BUnited StatesKofaxKofax ReadSoft Invoices2018
Marriott InternationalLeisure and Hospitality411000$23.7BUnited StatesKofaxKofax ReadSoft Invoices2019
PepsiCoConsumer Packaged Goods318000$91.5BUnited StatesABBYYABBYY FlexiCapture2014
PepsiCoConsumer Packaged Goods318000$91.5BUnited StatesABBYYABBYY FlexiCapture for Invoices2019
JP Morgan ChaseBanking and Financial Services313206$155.0BUnited StatesKofaxKofax TotalAgility2021
SNCFTransportation276000$45.6BFranceKofaxKofax ReadSoft Invoices2007
Kaiser PermanenteInsurance235785$100.8BUnited StatesKofaxKofax Transformation2014
CitigroupBanking and Financial Services229000$78.5BUnited StatesKofaxKofax Transformation2015
MicrosoftProfessional Services228000$245.1BUnited StatesMicrosoftMicrosoft Azure Form Recognizer2020
MicrosoftProfessional Services228000$245.1BUnited StatesMicrosoftMicrosoft Azure Optical Character Recognizer (OCR)2020
Wells Fargo BankBanking and Financial Services222544$82.6BUnited StatesKofaxKofax Transformation2020
Wells Fargo BankBanking and Financial Services222544$82.6BUnited StatesKofaxKofax Capture2020
Bank of AmericaBanking and Financial Services212000$98.6BUnited StatesAppianAppian IDP2021
SantanderBanking and Financial Services211141$63.1BSpainFirst American DocutechConformX Doc Gen Engine2020
LVMHRetail192287$93.5BFranceKofaxKofax ReadSoft Invoices2019
SubscribeAutomotive176000$93.6BUnited StatesKofaxKofax ControlSuite2019
SubscribeBanking and Financial Services173222$14.5BIndiaVaultedgeVaultedge Mortgage Automation2015
SubscribeManufacturing172000$76.6BUnited StatesInfrrdInfrrd IDP Platform2020
SubscribeUtilities164640$39.9BFranceKofaxKofax ReadSoft Invoices2016
SubscribeProfessional Services164000$53.7BUnited StatesInfrrdInfrrd IDP Platform2020
SubscribeProfessional Services152400$6.2BIndiaAutomation AnywhereIQ Bot2019
SubscribeAutomotive150000$27.9BFranceKofaxKofax ReadSoft Invoices2009
SubscribeManufacturing107900$36.3BSwitzerlandInfrrdInfrrd IDP Platform2020
SubscribeBanking and Financial Services103257$39.6BCanadaKofaxKofax Capture2010
SubscribeMedia101642$16.0BFranceKofaxKofax ReadSoft Invoices2014
SubscribeOil, Gas and Chemicals101279$263.3BFranceKofaxKofax ReadSoft Invoices2009
SubscribeCommunications101100$54.6BUnited StatesKofaxKofax Transformation2022
SubscribeHealthcare100000$17.1BUnited StatesAmazon Web Services (AWS)Amazon Textract2016
SubscribeManufacturing95000$31.7BUnited StatesKofaxKofax ReadSoft Invoices2014
SubscribeLife Sciences91573$49.8BFranceKofaxKofax ReadSoft Invoices2016
SubscribeHealthcare91000$15.0BUnited StatesKofaxKofax TotalAgility2020
SubscribeProfessional Services90500$11.0BCanadaKofaxKofax ReadSoft Invoices2016
SubscribeBanking and Financial Services89470$32.1BGermanyWorkFusionWorkFusion Intelligent Automation2020
SubscribeConsumer Packaged Goods86000$15.5BFranceKofaxKofax ReadSoft Invoices2015
SubscribeAerospace and Defense83276$20.8BFranceKofaxKofax ReadSoft Invoices2016
SubscribeRetail76000$8.0BUnited KingdomKofaxKofax ReadSoft Invoices2015
SubscribeBanking and Financial Services70000$28.0BUnited StatesICE Mortgage TechnologyAIQ by ICE Mortgage Technology (EllieMae AIQ)2017
SubscribeHealthcare70000$13.0BUnited StatesKofaxKofax Transformation2018
SubscribeOil, Gas and Chemicals68493$35.9BSaudi ArabiaKofaxKofax ReadSoft Invoices2012
SubscribeTransportation68000$7.3BFranceKofaxKofax ReadSoft Invoices2012
SubscribeTransportation64000$6.7BFranceKofaxKofax ReadSoft Invoices2006
SubscribeHealthcare60000$4.8BFranceKofaxKofax ReadSoft Invoices2018
SubscribeDistribution60000$23.1BUnited StatesKofaxKofax TotalAgility2017
SubscribeProfessional Services58000$63.0BUnited StatesWorkFusionWorkFusion Intelligent Automation2019
SubscribeGovernment58000$11.2BUnited StatesKofaxKofax Transformation2014
SubscribeBanking and Financial Services56000$14.8BCanadanCinonCino Automated Spreading2024
SubscribeBanking and Financial Services56000$14.8BCanadanCinonCino IQ (nIQ)2024
SubscribeBanking and Financial Services55767$24.2BCanadaWorkFusionWorkFusion Intelligent Automation2019
SubscribeInsurance53000$57.1BUnited StatesInfrrdInfrrd IDP Platform2020
SubscribeAerospace and Defense53000$13.0BUnited StatesHylandHyland OnBase2020
SubscribeLeisure and Hospitality51000$6.7BUnited StatesKofaxKofax Transformation2014
SubscribeProfessional Services50000$3.7BUnited KingdomKofaxKofax ReadSoft Invoices2016
SubscribeHealthcare50000$9.3BUnited StatesKofaxKofax ReadSoft Invoices2015
SubscribeInsurance48000$91.0BUnited StatesKofaxKofax Transformation2018
SubscribeInsurance48000$91.0BUnited StatesKofaxKofax TotalAgility2018
SubscribeProfessional Services46000$3.7BUnited KingdomKofaxKofax ReadSoft Invoices2014
SubscribeRetail43435$11.9BNetherlandsKofaxKofax ReadSoft Invoices2015
SubscribeTransportation40000$8.0BGermanyABBYYABBYY FlexiCapture2014
SubscribeRetail40000$8.5BUnited StatesHylandHyland OnBase2015
SubscribeHealthcare38000$2.0BUnited StatesKofaxKofax TotalAgility2018
SubscribeBanking and Financial Services37946$9.3BBelgiumKofaxKofax ReadSoft Invoices2017
SubscribeTransportation37000$3.4BNetherlandsKofaxKofax ReadSoft Invoices2014
SubscribeRetail36979$9.1BPortugalKofaxKofax Transformation2017
SubscribeRetail36457$5.0BUnited StatesHylandHyland OnBase2017
SubscribeConsumer Packaged Goods36000$26.6BUnited StatesKofaxKofax ReadSoft Invoices2014
SubscribeBanking and Financial Services36000$12.7BSingaporeABBYYABBYY Mobile OCR SDK2016
SubscribeHealthcare34000$11.3BUnited StatesWorkFusionWorkFusion Intelligent Automation2019
SubscribeInsurance32967$41.4BUnited StatesKofaxKofax TotalAgility2019
SubscribeConstruction and Real Estate32728$40.1BFranceKofaxKofax ReadSoft Invoices2010
SubscribeAerospace and Defense31300$12.6BUnited StatesKofaxKofax TotalAgility2016
SubscribeProfessional Services30900$19.8BUnited StatesKofaxKofax ReadSoft Invoices2015
SubscribeManufacturing30000$14.8BBrazilHylandHyland OnBase2013
SubscribeProfessional Services29945$19.4BUnited StatesInfrrdInfrrd IDP Platform2020
SubscribeProfessional Services29519$10.4BUnited KingdomKofaxKofax ReadSoft Invoices2017
SubscribeConsumer Packaged Goods29168$4.4BUnited StatesKofaxKofax ReadSoft Invoices2011
SubscribeHealthcare28500$4.9BUnited StatesHylandHyland OnBase2017
SubscribeHealthcare28479$2.8BUnited KingdomABBYYABBYY Vantage2022
SubscribeHealthcare28000$3.5BFranceKofaxKofax ReadSoft Invoices2012
SubscribeManufacturing28000$23.0BUnited StatesKofaxKofax Transformation2020
SubscribeBanking and Financial Services27500$3.6BThailandKofaxKofax TotalAgility2019
SubscribeProfessional Services27000$54.5BUnited StatesKofaxKofax ReadSoft Invoices2014
SubscribeRetail26000$8.0BUnited StatesKofaxKofax Capture2015
SubscribeRetail25000$9.2BFranceKofaxKofax ReadSoft Invoices2017
SubscribeRetail25000$11.4BUnited KingdomCelatonCletaon inSTREAM2018
SubscribeConsumer Packaged Goods24700$37.9BCanadaKofaxKofax ReadSoft Invoices2018
SubscribeBanking and Financial Services24000$15.7BUnited StatesFirst American DocutechConformX Doc Gen Engine2020
SubscribeManufacturing23500$9.4BUnited StatesKofaxKofax ReadSoft Invoices2015
SubscribeHealthcare23462$4.8BUnited StatesKofaxKofax Transformation2018
SubscribeDistribution23201$7.3BUnited StatesHylandHyland AnyDoc2011
SubscribeInsurance23000$25.9BUnited StatesKofaxKofax ReadSoft Invoices2016
SubscribeTransportation21879$4.6BFranceKofaxKofax ReadSoft Invoices2013
SubscribeGovernment21399$2.6BAustraliaKofaxKofax ReadSoft Invoices2021
SubscribeAutomotive21000$28.9BUnited StatesKofaxKofax ReadSoft Invoices2014
SubscribeRetail21000$5.0BFranceKofaxKofax ReadSoft Invoices2016
SubscribeBanking and Financial Services20872$8.5BNetherlandsKofaxKofax TotalAgility2019
SubscribeBanking and Financial Services20101$7.6BUnited StatesKofaxKofax Transformation2013
SubscribeManufacturing20000$5.1BUnited StatesHylandHyland AnyDoc2014
SubscribeManufacturing20000$5.1BUnited StatesHylandHyland OnBase2014
SubscribeAerospace and Defense19000$4.8BUnited StatesHylandHyland OnBase2014
SubscribeManufacturing19000$8.7BUnited StatesKofaxKofax ReadSoft Invoices2015
SubscribeBanking and Financial Services18000$3.5BBelgiumKofaxKofax ReadSoft Invoices2015
SubscribeRetail18000$6.2BUnited StatesKofaxKofax ReadSoft Invoices2012
SubscribeInsurance18000$3.0BUnited StatesKofaxKofax ReadSoft Invoices2016
SubscribeProfessional Services17500$2.7BFranceKofaxKofax ReadSoft Invoices2009
SubscribeBanking and Financial Services17333$10.4BUnited StatesAutomation AnywhereIQ Bot2019
SubscribeManufacturing16500$4.8BUnited StatesKofaxKofax ReadSoft Invoices2014

Source: APPS RUN THE WORLD, October 2024

Research Methodology

Each year our global team of researchers conduct an annual survey of thousands of enterprise software vendors by contacting them directly on their latest quarterly and annual revenues by country, functional area, and vertical market. We supplement their written responses with our own primary research to determine quarterly and yearly growth rates, In addition to customer wins to ascertain whether these are net new purchases or expansions of existing implementations.

Another dimension of our proactive research process is through continuous improvement of our customer database, which stores more than ten million software purchases and records on the enterprise software landscape of over 2 million organizations around the world.

The database provides customer insight and contextual information on what types of enterprise software systems and other relevant technologies are they running and their propensity to invest further with their current or new suppliers as part of their overall IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

The result is a combination of supply-side data and demand-generation customer insight that allows our clients to better position themselves in anticipation of the next wave that will reshape the enterprise software marketplace for years to come.