List of IQ Bot Customers
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United States
Since 2010, our global team of researchers has been studying IQ Bot customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IQ Bot for Intelligent Document Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IQ Bot for Intelligent Document Processing include: KeyBank, a United States based Banking and Financial Services organisation with 17396 employees and revenues of $7.29 billion, Tech Mahindra, a India based Professional Services organisation with 148000 employees and revenues of $6.40 billion, Hitachi Vantara, a United States based Professional Services organisation with 6300 employees and revenues of $2.40 billion, PTC, a United States based Professional Services organisation with 7501 employees and revenues of $2.30 billion, Stant, a United States based Manufacturing organisation with 1000 employees and revenues of $250.0 million and many others.
Contact us if you need a completed and verified list of companies using IQ Bot, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The IQ Bot customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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GLT International Tape and Converting | Manufacturing | 50 | $5M | United States | Automation Anywhere | IQ Bot | Intelligent Document Processing | 2020 | n/a |
In 2020, GLT International Tape and Converting deployed IQ Bot for Intelligent Document Processing to automate invoice handling and customer document distribution. The implementation targeted accounts payable and customer service workflows, concentrating on structured invoice ingestion, classification, and extraction to reduce manual routing and data entry.
IQ Bot was configured to recognize supplier invoice formats, assign invoices to groups, and export the necessary information for transactional processing. The implementation enabled a three way matching process that compared the receipt, the supplier invoice, and the supplier purchase order, while bots detected invoice errors or exceptions and either filed them into designated folders or corrected overwritable data fields when possible.
Extracted data was exported to downstream systems to support reconciliation and approvals, and exceptions were routed into an approval workflow that notified human counterparts of pending issues. Accounts payable used the logs generated by IQ Bot to concentrate on troubleshooting and coordination rather than routine data validation, and the solution was extended to automate sending invoices and packing slips to customers, freeing customer service to focus on planning ahead.
Governance centered on exception routing and recorded bot logs to support operational oversight and compliance, and the deployment is reported to have improved compliance by eliminating errors and omissions that could negatively impact the business. The implementation achieved near 95% accuracy and 89% straight through processing for invoice handling, demonstrating high extraction fidelity within the Intelligent Document Processing scope.
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Hitachi Vantara | Professional Services | 6300 | $2.4B | United States | Automation Anywhere | IQ Bot | Intelligent Document Processing | 2018 | n/a |
In 2018, Hitachi Vantara implemented IQ Bot from Automation Anywhere to add Intelligent Document Processing capabilities as part of its initial RPA program. The effort concentrated on IT and Finance, targeting service desk provisioning and deprovisioning in IT and order to cash, record to report, and procure to pay workflows in Finance.
IQ Bot was configured to perform cognitive capture and machine learning extraction of invoice fields including purchase order number, invoice date, item or service description, and invoice amount. The deployment automated the manual keying that had been required to enter invoice data into an Oracle ERP system, and scaled automation across an initial round of 30 targeted processes while ultimately running 35 bots in production.
Integrations linked IQ Bot outputs into the Oracle ERP for automated posting, and the implementation processed invoices from more than 1,000 vendors in over 20 languages, handling in excess of 80,000 invoices annually. Operational coverage explicitly included finance back office functions and IT service desk provisioning, with bots orchestrating extraction, validation, and handoff to downstream transactional systems.
Governance followed a phased rollout, with Phase 1 expanding from 30 targeted processes to 41 automated processes across finance and IT workflows. The implementation achieved 75% straight through processing of invoices, demonstrating IQ Bot s Intelligent Document Processing capability for high volume, multi vendor invoice capture and throughput.
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KeyBank | Banking and Financial Services | 17396 | $7.3B | United States | Automation Anywhere | IQ Bot | Intelligent Document Processing | 2019 | n/a |
In 2019, KeyBank deployed IQ Bot as an Intelligent Document Processing solution to automate mortgage quality checks in advance of loan funding. Underwriters required fully accurate data on appraisal documents and flood certifications produced by a third party, and KeyBank’s mortgage team had been performing 100 percent of these time consuming manual reviews with volume fluctuations from a few dozen to more than 100 loans in peak seasons.
The implementation combined Automation Anywhere RPA with IQ Bot in an end to end automated workflow. Documents are programmatically downloaded and converted to PDFs, files with more than 30 pages are split, then PDFs are uploaded to IQ Bot which is tailored to classify and extract fields that distinguish appraisal forms from flood certification forms. IQ Bot produces a response file as a CSV, which is ingested by an RPA task bot to perform lookups and comparisons and to assemble an output report of items that require human review.
Operational coverage centered on the mortgage operations and underwriting pre funding checks, with the automation processing approximately 40,000 documents to date. When the COVID-19 pandemic created constraints on on site staffing and increased call volumes, KeyBank relied on the RPA plus IQ Bot orchestration to absorb additional work without immediate headcount increases.
Governance shifted the team from full document processing to an exception handling model where employees review only the items surfaced in the output report. The deployment emphasizes Intelligent Document Processing capabilities such as document classification, field extraction, and CSV based handoff to RPA for downstream reconciliation, and has produced an exception rate of 15 percent on the automated workflow.
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Banking and Financial Services | 750 | $72M | United States | Automation Anywhere | IQ Bot | Intelligent Document Processing | 2019 | n/a |
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Professional Services | 7501 | $2.3B | United States | Automation Anywhere | IQ Bot | Intelligent Document Processing | 2021 | n/a |
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Manufacturing | 1000 | $250M | United States | Automation Anywhere | IQ Bot | Intelligent Document Processing | 2020 | n/a |
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Professional Services | 148000 | $6.4B | India | Automation Anywhere | IQ Bot | Intelligent Document Processing | 2019 | n/a |
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Buyer Intent: Companies Evaluating IQ Bot
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