SNCF
Campus Stars,2, Place aux Étoiles,
Paris, 93200,
France
Paris, 93200,
France
33 1 84 94 36 35
Transportation
SNCF Technographics
SNCF Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SNCF and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 276000 SNCF employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SNCF has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2021, Sikiwis U-ERP HRIS for Core HR in 2022, HxGN EAM (Ex. Infor EAM) for Enterprise Asset Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SNCF is running and its propensity to invest more and deepen its relationship with Oracle , Cegid , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SNCF revenues, which have grown to $45.59 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SNCF intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SNCF Tech Stack and Enterprise Applications
SNCF ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP | n/a | 2021 | 2021 |
In 2021 SNCF implemented Oracle PeopleSoft ERP as an FSCM 9.2 finance upgrade, positioning the project within the ERP Financial category and concentrating on core finance stabilization and standardization across the enterprise. The program explicitly documented engagement of a PeopleSoft finance project manager consultant to lead configuration and delivery activities for the FSCM 9.2 upgrade project.
The implementation focused on PeopleSoft Financials capabilities consistent with an ERP Financial deployment, including ledger and close orchestration, accounts payable, accounts receivable, asset accounting, cash and treasury configuration, and expense management. Configuration work emphasized module parameterization, financial controls, automated reconciliation patterns, and upgrade-specific testing to align PeopleSoft Financials with SNCF accounting rules and chart of accounts.
Operational scope covered SNCF finance organizations across its France operations with rollout sequencing coordinated through centralized finance governance and program level steering. Governance measures included a dedicated PeopleSoft project manager role for FSCM 9.2, structured release planning, cross-functional validation cycles with finance users, and staged cutover activities to manage data conversion and transaction continuity.
Oracle PeopleSoft ERP was positioned to serve SNCF accounting, transactional finance processing, and financial close functions, with the FSCM 9.2 upgrade serving as the primary technical baseline for ongoing financial operations and future maintenance. The narrative reflects a finance-centric ERP Financial implementation driven by PeopleSoft FSCM 9.2 upgrade practices and project-level governance led by a PeopleSoft project manager consultant.
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Expense Management | ERP |
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2012 | 2012 |
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Expense Management | ERP |
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2017 | 2017 |
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SNCF HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sikiwis | Legacy | Sikiwis U-ERP HRIS | Core HR | HCM | n/a | 2022 | 2022 |
In 2022, public Sikiwis materials and event press referenced SNCF Réseau in relation to Sikiwis U-ERP asset and maintenance deployments in France, highlighting support for digitization of maintenance workflows and field operations. These references link SNCF Réseau to U-ERP implementations for asset and maintenance management rather than to a named HR case study.
Sikiwis U-ERP HRIS is the vendor application name, classified under the Core HR category, and Sikiwis marketing indicates the vendor bundles HR, payroll and workforce modules within the U-ERP suite. U-ERP SIRH or HRIS usage for SNCF Réseau is inferred from that bundled messaging rather than from an explicit public HR implementation report for SNCF.
Public signals point to a deployment pattern where U-ERP was configured for asset and maintenance modules to digitize field operations, and the broader Sikiwis U-ERP HRIS Core HR functionality would plausibly be aligned to personnel records, payroll orchestration and workforce scheduling capabilities. This alignment suggests the suite was positioned to coordinate maintenance workforce planning with asset maintenance workflows, although direct technical integration details are not disclosed in the source material.
No implementation partner or governance model is specified in the referenced materials and the press coverage does not disclose rollout sequencing, regional scope beyond France, or explicit operational outcomes. Analysts should treat Sikiwis U-ERP HRIS as a vendor-bundled Core HR and asset management suite with documented use for maintenance digitization at SNCF Réseau, and inferred HRIS applicability based on vendor product packaging.
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Learning and Development | HCM |
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2014 | 2014 |
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Learning and Development | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2022 | 2022 |
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Skills Intelligence | HCM |
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2022 | 2023 |
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Skills Intelligence | HCM |
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2022 | 2022 |
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Talent Management | HCM |
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2022 | 2023 |
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Workforce Management | HCM |
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2021 | 2022 |
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Workforce Scheduling | HCM |
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2024 | 2025 |
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SNCF ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hexagon | Legacy | HxGN EAM (Ex. Infor EAM) | Enterprise Asset Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 SNCF initiated a program to modernize operational digital practices and develop value‑added services for station teams, centered on HxGN EAM (Ex. Infor EAM) as the core Enterprise Asset Management platform. The engagement formalized objectives of analysis, development and ongoing maintenance of EAM-related applications, staffed by a 10 to 12 person team tasked with specifications, development, testing and corrective maintenance.
The implementation scope included three tightly related application components, DIGISITE as an Android mobile site management tool for station agents, SAGA as a web application for call center agents built with Angular 5, and HxGN EAM (Ex. Infor EAM) as the maintenance management system. Workstreams covered requirements analysis and technical specifications, feature development, architecture and design activities, unit and functional testing, code review, incident handling and evolutionary maintenance of the applications.
Technical implementation used a Java 8 and Spring Boot service layer with JPA and Lombok, Tomcat application hosting, REST webservices and Postman for API validation, and SQL Server as the backend data store. Front ends comprised Android Studio for DIGISITE and an Angular 5/TypeScript stack for SAGA, with Node.js tooling, Bootstrap and ES5/ES6 JavaScript in the client tier, and CI artifacts managed in Git and built in IntelliJ with JUnit tests.
Operational coverage focused on station operations, call center support and maintenance teams, with development activity connecting mobile and web interfaces to the EAM core via REST APIs and a central SQL Server repository. Delivery governance followed Scrum, including daily meetings, poker planning, sprint planning and sprint review, plus participation in user story sizing, acceptance testing, deliveries and sustained application maintenance from May 2020 into ongoing evolution.
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Manufacturing Execution System | ERP Services and Operations |
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2021 | 2022 |
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SNCF AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2017 | 2017 |
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Chatbots and Conversational AI | AI-Powered Application |
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2016 | 2016 |
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Chatbots and Conversational AI | AI-Powered Application |
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2023 | 2023 |
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Chatbots and Conversational AI | AI-Powered Application |
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2023 | 2023 |
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SNCF Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Process Mining | Analytics and BI |
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2018 | 2018 |
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SNCF Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2021 | 2022 |
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Event Management | Collaboration |
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2013 | 2013 |
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PBX, VoiP and Phone Systems | Collaboration |
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2017 | 2017 |
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SNCF Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Intelligent Document Processing | Content Management |
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2007 | 2008 |
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Intelligent Document Processing | Content Management |
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2021 | 2021 |
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SNCF eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2021 |
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SNCF SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Fleet Management | SCM |
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2022 | 2022 |
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Transportation Management | SCM |
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2020 | 2020 |
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SNCF CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2014 | 2014 |
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Call Center | CRM |
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2018 | 2018 |
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Customer Data Platform | CRM |
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2021 | 2022 |
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Engagement | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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SNCF ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2014 | 2014 |
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SNCF PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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3D Modeling | PLM and Engineering |
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2017 | 2018 |
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Building Information Modeling | PLM and Engineering |
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2020 | 2021 |
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Geographic Information System | PLM and Engineering |
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2018 | 2018 |
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SNCF PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2017 | 2017 |
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SNCF TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2014 | 2014 |
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Treasury Management | TRM |
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2010 | 2010 |
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Treasury Management | TRM |
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2024 | 2025 |
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SNCF PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2018 | 2018 |
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Extract, Transform, and Load (ETL), Data Replication | PaaS |
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2011 | 2011 |
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SNCF IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Database Management | IaaS |
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2011 | 2011 |
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SNCF CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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SNCF Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IoT Platform | Internet of Things |
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2015 | 2016 |
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IT Decision Makers and Key Stakeholders at SNCF
| First Name | Last Name | Title | Function | Department | Phone | |
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Global Chief Financial Officer | CXO | Finance | |
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Deputy CFO | CXO | Finance | |
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Director of the Information System | Director | IT | |
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Chief Finance & Purchasing Officer | CXO | Procurement | |
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Group Travel Director | Director | Finance | |
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Chief Digital and Information Systems Officer | CXO | IT | |
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Head of strategy (SNCF Reseau purchasing direction) | Director | Procurement | |
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Head of Middle Office / Control | Director | Finance | |
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CFO - Deputy Director Ile de France Stations | Director | Finance | |
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Group Treasurer - Executive Director Financing & Treasury | Director | Finance | |
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Chief Human Resources Officer | CXO | HR | |
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Director of Payments and Financial Flows | Director | Finance | |
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Head of Treasury Operations SNCF Réseau | Director | Finance | |
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Head Division Human Resources Management and Finance | Director | Finance | |
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Head of financial market operations | Director | Finance | |
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Chief Finance & Procurement Officer | CXO | Procurement | |
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Group CIO | CXO | Finance | |
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Group Financial Director | Director | Finance | |
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Director of IT | Director | IT | |
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Group Financial Controller | Director | Finance | |
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Remote Customer Relations and Group Travel Director | Director | Customer Service | |
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Digital Customer Experience Manager | Manager | Customer Service | |
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Customer Experience Manager | Manager | Customer Service | |
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Customer Experience Manager | Manager | Customer Service | |
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Marketing and Customer Relations Director | Director | Customer Service | |
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Director of Customer Experience and Station Services | Director | Customer Service | |
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Director of Infrastructure and Heritage | Director | Finance | |
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Chief Digital Officer | CXO | IT | |
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Director, Risks, Safety and Security | Director | Finance | |
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Deputy CEO and Managing Director of Projects, Maintenance & Industrial Performance | Director | Finance | |
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Maintenance Manager | Manager | Finance | |
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Director of Maintenance and Works Establishment | Director | Finance | |
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EAM IT Program Director | Director | IT | |
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Apps Being Evaluated by SNCF Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from SNCF IT executives and key decision makers. This section highlights SNCF's latest recorded technology evaluations, including Google Cloud Vertex AI for Generative AI Platforms on 2025-01-06. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the SNCF digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-01-06 | SNCF | Evaluated | Google Cloud Vertex AI | Generative AI Platforms | AI Development |
FAQ - APPS RUN THE WORLD SNCF Technographics
SNCF is a Transportation organization based in France,
with around 276000 employees and annual revenues of $45.59 billion.
SNCF operates a diverse technology stack with applications such as
Oracle PeopleSoft ERP, Sikiwis U-ERP HRIS and HxGN EAM (Ex. Infor EAM),
covering areas like ERP Financial, Core HR and Enterprise Asset Management.
SNCF has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Sikiwis and Hexagon.
SNCF recently adopted applications including
GIRO HASTUS Scheduling in 2024, Cegid Treasury in 2024 and ViaSay in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of SNCF’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates SNCF’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete SNCF technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.