Citigroup
388 Greenwich Street,
New York, 10013, NY,
United States
New York, 10013, NY,
United States
1 212-559-1000
Banking and Financial Services
Citigroup Technographics
Citigroup Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Citigroup and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 230000 Citigroup employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Citigroup has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2017, Workday Absence Management for Absence and Leave Management in 2017, Oracle Flexcube for Core Banking in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Citigroup is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Citigroup revenues, which have grown to $81.09 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Citigroup intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Citigroup Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle E-Business Suite | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2017 | 2018 |
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ERP Financial | ERP Financial Management |
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2015 | 2015 |
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Expense Management | ERP Financial Management |
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2015 | 2015 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2017 | 2018 |
In 2017 Citigroup selected and deployed Workday Absence Management (Absence and Leave Management) to replace a legacy leave system as part of a broader global Time and Absence technology program. The implementation was organized under a centralized Workday Time and Absence Global Process team charged with delivering system changes and standardizing a global Time and Absence taxonomy. The rollout emphasized configuration of Workday’s absence module, end-to-end requirement analysis and business requirements documentation, and explicit articulation of payroll impacts to ensure integration with payroll and HR processes. A senior Workday Time and Absence Analyst Team Lead role provided SME governance and operational ownership—managing stakeholder analysis, development and testing support, change delivery, post-implementation operational support, team staffing, training, and quality control—reflecting a global operational scope covering Citi’s international HR and payroll operations.
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BackGround Screening | HCM |
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2016 | 2017 |
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Benefits Administration | HCM |
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2017 | 2018 |
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Compensation Management | HCM |
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2017 | 2018 |
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Contingent Labor Management | HCM |
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2017 | 2017 |
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Core HR | HCM |
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2017 | 2018 |
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Employee Experience | HCM |
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2015 | 2015 |
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Employee Experience | HCM |
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2019 | 2019 |
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Employee Recognition and Rewards Management | HCM |
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2011 | 2011 |
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HR Compliance | HCM |
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2017 | 2017 |
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HR Service Delivery | HCM |
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2014 | 2014 |
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Learning and Development | HCM |
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2016 | 2016 |
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Learning and Development | HCM |
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2018 | 2018 |
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Onboarding | HCM |
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2017 | 2018 |
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Payroll | HCM |
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2017 | 2018 |
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Payroll | HCM |
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2018 | 2018 |
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Performance and Goal Management | HCM |
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2017 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2018 |
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Skills Intelligence | HCM |
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2018 | 2018 |
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Succession and Leadership Planning | HCM |
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2011 | 2011 |
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Talent Assessment | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2017 | 2018 |
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Workforce Management | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2015 | 2015 |
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Workforce Scheduling | HCM |
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2017 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Flexcube | Core Banking | ERP Services and Operations | n/a | 2018 | 2018 |
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Core Banking | ERP Services and Operations |
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2011 | 2011 |
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Core Banking | ERP Services and Operations |
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2019 | 2019 |
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Facility Management | ERP Services and Operations |
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2014 | 2014 |
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Legal Practice Management | ERP Services and Operations |
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2016 | 2016 |
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Travel Management | ERP Services and Operations |
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2015 | 2015 |
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Travel Management | ERP Services and Operations |
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2023 | 2023 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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ML and Data Science Platforms | AI Development |
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2018 | 2018 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Cognitive Computing | AI-Powered Application |
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2018 | 2018 |
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Predictive Analytics | AI-Powered Application |
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2016 | 2016 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Analytics and BI | Analytics and BI |
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2024 | 2024 |
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Data Warehouse | Analytics and BI |
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2012 | 2012 |
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Data Warehouse | Analytics and BI |
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2019 | 2019 |
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Data Warehouse | Analytics and BI |
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2012 | 2013 |
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Process Mining | Analytics and BI |
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2012 | 2012 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Blockchain Platform | Blockchain |
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2024 | 2024 |
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Blockchain Platform | Blockchain |
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2024 | 2024 |
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Blockchain Platform | Blockchain |
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2019 | 2019 |
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Blockchain Platform | Blockchain |
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2017 | 2017 |
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Blockchain Platform | Blockchain |
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2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2015 | 2016 |
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Intelligent Document Processing | Content Management |
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2015 | 2015 |
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Video Editing | Content Management |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2012 | 2012 |
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CRM | CRM |
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2014 | 2015 |
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Customer Support | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2007 | 2007 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2017 | 2017 |
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IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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SaaS Spend Management | IT Asset Management |
|
2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2007 | 2008 |
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IT Service Management | ITSM |
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2017 | 2017 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Asset and Wealth Management | Investment Management |
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2009 | 2009 |
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CRM and Investor Relationship Management | Investment Management |
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2025 | 2025 |
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CRM and Investor Relationship Management | Investment Management |
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2014 | 2016 |
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Portfolio and Investment Management | Investment Management |
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2008 | 2008 |
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Portfolio and Investment Management | Investment Management |
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2009 | 2010 |
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Portfolio and Investment Management | Investment Management |
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2012 | 2012 |
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Portfolio and Investment Management | Investment Management |
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2012 | 2013 |
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Portfolio and Investment Management | Investment Management |
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2009 | 2009 |
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Portfolio and Investment Performance and Planning | Investment Management |
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2014 | 2016 |
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Portfolio and Investment Performance and Planning | Investment Management |
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2014 | 2015 |
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Trading Platform | Investment Management |
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2002 | 2002 |
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Trading Platform | Investment Management |
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2019 | 2019 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2017 | 2017 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2008 | 2009 |
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Procurement | Procurement |
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2013 | 2013 |
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Procurement | Procurement |
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2015 | 2015 |
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Sourcing | Procurement |
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2013 | 2013 |
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Sourcing | Procurement |
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2015 | 2015 |
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Supplier Relationship Management | Procurement |
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2008 | 2008 |
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Supplier Relationship Management | Procurement |
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2013 | 2013 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Configure Price Quote (CPQ) | SPM |
|
2015 | 2015 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AML, Fraud and Compliance | TRM |
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2025 | 2025 |
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ETRM | TRM |
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2020 | 2020 |
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Risk Management | TRM |
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2007 | 2007 |
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Risk Management | TRM |
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2007 | 2007 |
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Treasury Management | TRM |
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2007 | 2008 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Operating System (OS) | PaaS |
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2011 | 2011 |
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Robotic Process Automation | PaaS |
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2014 | 2014 |
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Robotic Process Automation | PaaS |
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2016 | 2017 |
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Test Automation Platform | PaaS |
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2010 | 2010 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Archive as a Service (AaaS) | IaaS |
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2011 | 2011 |
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Backup as a Service (BaaS) | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2010 | 2010 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Data Warehouse Appliance | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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2013 | 2013 |
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Database Management | IaaS |
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2018 | 2018 |
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Database Management | IaaS |
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2007 | 2007 |
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Network Management and Monitoring | IaaS |
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2018 | 2018 |
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Network Management and Monitoring | IaaS |
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2018 | 2018 |
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Network Management and Monitoring | IaaS |
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2003 | 2004 |
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Servers, Storage and Networking | IaaS |
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2011 | 2011 |
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Servers, Storage and Networking | IaaS |
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2015 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2010 | 2011 |
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Data Loss Prevention | CyberSecurity |
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2016 | 2016 |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Security Orchestration, Automation, and Response (SOAR) | CyberSecurity |
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2019 | 2019 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Fire Alarm and Life Safety System | Physical Security |
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2008 | 2008 |
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Video Surveillance System | Physical Security |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Citigroup
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Citigroup Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Citigroup Technographics
Citigroup is a Banking and Financial Services organization based in United States,
with around 230000 employees and annual revenues of $81.09 billion.
Citigroup operates a diverse technology stack with applications such as
Oracle Cloud ERP, Workday Absence Management and Oracle Flexcube,
covering areas like ERP Financial, Absence and Leave Management and Core Banking.
Citigroup has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Workday.
Citigroup recently adopted applications including
BlackRock Aladdin Wealth Client Engagements in 2025, Fenergo Know Your Customer (KYC) in 2025 and Palantir Foundry in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Citigroup’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Citigroup’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Citigroup technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.